Not possible to get a cash return only store credit Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns Because of t... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Se mere
I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Se mere
Virksomheden har svaret
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Kontaktoplysninger
3,5
Middel
255 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely Outstanding!!
Absolutely, unbelievable… Honestly!
Extremely prompt and helpful service. Sometimes you reach out to businesses never receive a reply, so end up having to try on every different platform just to get some assistance?! I am super impressed, impeccable, customer service… Thank you so much for making it smooth and easy.
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Julie,
Thank you for your wonderful review and for choosing Bodycon Collection. Our team is here to help, and we're pleased to know we were able to support you throughout your shopping experience. We look forward to welcoming you back and helping you choose your next Bodycon Collection outfit!
Warm regards,
Head of Customer Service
Bodycon Collection
Do NOT buy from this brand
Do NOT buy from this brand. The quality of the clothes are horrible, and they steal their model pictures from other brands, for example babyboo, another australian company, but send cheaply manufactured flimsy clothes in return. When you try to return the item, they tell you that they can only provide a gift card or store voucher as the item was on sale, however EVERY ITEM on their website is on sale. It’s just a scam website and needs to be taken down.
13. juni 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Elizabeth,
We’re sorry to hear about your experience and appreciate your feedback. Our designs are trend-inspired, sewn in-house, and we invest in a variety of figure-flattering materials to ensure a flattering fit for everyone. We recommend reviewing the product descriptions and material finishes to understand the material of each item. We have real material images on each page to give clear expectations, but we’re sorry if you felt there was a mismatch.
Our team has reached out to assist you with your return options, and we’ll do our best to resolve this for you! Thank you for sharing your thoughts, we truly value all customer feedback as we continue to improve our range.
Best regards,
Head of Customer Service
Bodycon Collection
Absolutely poor quality for the money i…
Absolutely poor quality for the money i paid for this dress. Returning asap.
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Joanna,
We're sorry to hear that your dress wasn’t what you expected. Our team works hard to provide clear descriptions and material images to help you make the best choice, and we’re sorry this didn’t meet your needs on this occasion.
We've already reached out to better understand your concerns and to help with your return. Thank you for your feedback while we work to improve our range.
Best regards,
Head of Customer Service
Bodycon Collection
VERY BAD RETURN POLICY
I bought a dress from this store for my graduation party. It arrived 2 days late so I couldn't wear it. I ordered a size M, it was also way too long and too big on top. I wanted to return it because my graduation party was already over and the only options are that stupid store credit or gift card. This is so unfair and such a scam! Stupid of me to fall for it! NEVER BUY ANYTHING FROM THIS WEBSITE!!!! IF YOU WANT TO RETURN IT YOU WON'T GET YOUR MONEY BACK!!!!
22. juni 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Lotte,
Thank you for your feedback, and we're sorry for any inconvenience you've experienced. We checked your order and see it arrived within our 7-10 day standard shipping timeframe. Sorry to hear the fit wasn't quite right! We want you to love your purchase, and as a friendly reminder, we offer a 60-day return window. As your item is eligible for store credit or a gift card, our team has reached out to guide you through alternative return options.
We appreciate your feedback and are here to help you through your return to ensure it's as smooth as possible.
Best regards,
Head of Customer Service
Bodycon Collection
Terrible, cheap, stinky
The dress itself is terrific. The material is very synthetic, not breathable, tent type material to be honest. The colour is also very different from the pictures. The string that is on the back, which is made to snatch the waist, is sewn really poorly, its already tearing apart. The whole dress is so badly sewn its torn in some parts, there are places where strings are pulled and etc. The corset/waist that is supposed to be long is short, half of the length than what is displayed in the photos. I have C-D cups, they dont fin in the M sized dress, the part where the boobs are supposed to go is so small my areolas are out. The dress stinks really bad. 120€ (60€ on sale) for temu quality, not a single "brand" tag, just a basic "M made in China".
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Silvija,
Thanks for your feedback. Unfortunately, we’re unable to locate an order under your details. Our customer service team has reached out to verify your order and confirm the authenticity of your review so we can investigate this further.
Kind regards,
Head of Customer Service
Bodycon Collection
I wouldn’t recommend this store
It is a small company with very poor return policies — good luck trying to resolve an issue if something goes wrong. The sizing does not match Australian standards, and the fabric looks quite different from the images online (the quality is also very poor). Disappointing experience overall.
12. juni 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Virgina,
Thank you for your feedback.
I’m sorry to hear about your experience with our returns process. We always want our customers to feel happy with their purchases and are here to help you get the perfect fit. Unfortunately, your return arrived outside our extended 60-day policy. We’re always open to being as flexible as possible for our customers; however, in this case, your return arrived after 90 days, and as per our returns policy, we've organised your item to be sent back to you.
We appreciate your understanding and if you need any further assistance, please reach out, we’re always here to help.
Best regards,
Head of Customer Service
Bodycon Collection
It was perfect!
My other baby shower dress was too big. I had never bought anything let alone known about Bodycon, I goggled shoulder lace dresses and their website came up. I was absolutely taking a risk-with size, shipping..but it got delivered on the morning of my baby shower and it FIT! I got lots of compliments and plan to wear for my maternity shoot. 8 months pregnant and I bought a M, 5’7, 177lbs. Some things JUST work out! All the glory to Jesus! Thanks Bodycon!!!
23. maj 2025
Besvarelse fra Bodycon Collection
Hi Kendra,
Thank you so much for sharing about your wonderful experience! We’re thrilled your dress fit perfectly and made your special day even better. Wishing you a beautiful maternity shoot, and thanks again for choosing Bodycon Collection!
Warm regards,
Head of Customer Service
Bodycon Collection
Besvarelse fra Bodycon Collection
Hi Annabelle,
Thank you so much for your lovely review and for choosing to wear Bodycon Collection! We’re thrilled you love your dress, and we look forward to welcoming you back again soon.
Warm regards,
Head of Customer Service
Bodycon Collection
Didn't fit says extra small but more…
Didn't fit says extra small but more like small to medium
21. maj 2025
Besvarelse fra Bodycon Collection
Hi Natasha,
We’re so sorry to hear the XS didn’t fit as expected for your petite figure. Our team has reached out to help guide you through the return process and get your return label to you. Please remember our returns window is 60 days, so you have plenty of time.
We're here to help you throughout your return, and please let us know if you have any questions!
Best regards,
Head of Customer Service
Bodycon Collection
The dress I ordered didn’t fit
The dress I ordered didn’t fit, I don’t want store credit I want my money back.
20. maj 2025
Besvarelse fra Bodycon Collection
Hi Patty,
Thank you for your feedback, and I'm sorry to read your dress wasn't the right fit for you on this occasion. Our team has already reached out to help with your return. Please rest assured, we're here to assist you with your available refund.
If you need any further help, just let us know!
Best regards,
Head of Customer Service
Bodycon Collection
Besvarelse fra Bodycon Collection
Hi Adina,
Thank you so much for your feedback! We can see you ordered one of our gorgeous bandage dresses. These are designed to be figure-hugging, so we do recommend sizing up for a more comfortable fit, as noted in our size guide. We also show real customers in a range of sizes (XS-XL) on our website to help you find your best fit!
Our team has already reached out to guide you through your return and get the right size to you as quickly as possible. We're always here to help you find your perfect fit!
Best regards,
Head of Customer Service
Bodycon Collection
I have just received two dresses that I…
I have just received two dresses that I have ordered for a wedding and they are too small. Not a problem, will return. It’s not allowing me to do so and only giving me store credit option. These dresses were not as I am aware of on sale and it makes no sense as to why I cannot get my money back. I am appalled by this set up and I feel quite sick at the thought of spending money on two dresses that do not fit me!!!
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Molly,
Thank you for your feedback, and I’m sorry for any frustration this has caused. Our team has reached out to help resolve your return —once you submit your request, we’ll email you a return label. As soon as we receive your return, we can organise an exchange for the right size, or discuss the best options for your refund. We appreciate your patience and are here to help!
Best regards,
Head of Customer Service
Bodycon Collection
Not a UK company!!
It needs to be clearer that it is not a UK company and in fact from Australia. I am still waiting on items ordered 2 weeks ago and I have wedding to attend in 2 days! Very likely that going to have to find something else to wear to the event. I might also be liable for customs fee which is annoying. Very inconvenient.
I want my money back!!! Not store credit. This company is very deceptive. Please avoid!!!
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Naomi,
Thank you for your feedback. We're sorry to read that you're having shipping delays for your order. Our team has been in touch to investigate this further for you through Royal Mail. Please note that you have no customs fees to get your Bodycon Collection order to the UK. Our team is here to assist further, so let us know if there’s anything else we can do to help in the meantime!
Best regards,
Head of Customer Service
Bodycon Collection
Prompt service
After having to return my order due to the wrong size, I was pleasantly assisted by customer service and received help promptly. I just finished reordering in my correct size and cannot wait to receive it!
18. maj 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Jnola,
Thank you so much for your kind words and for choosing Bodycon Collection! We truly appreciate your patience and are glad our customer service team could assist you quickly. We can't wait for you to receive your new order and hope you love it!
Warm regardss
Head of Customer Service
Bodycon Collection
Love this site and how easy it is to…
Love this site and how easy it is to find the styles I am looking for!
12. maj 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Samantha,
Thank you so much for your review! We’re thrilled to hear you find it easy to discover your favorite styles. Thanks for choosing Bodycon Collection and for being a valued BCVIP.
Warm regards,
Head of Customer Service
Bodycon Collection
Perfect dress
This dress is absolutely perfect. I thought it might be too long (I’m 5 2) but it was the right size. Worth the money
18. april 2025
Besvarelse fra Bodycon Collection
Hi Jessica,
Thank you so much for your lovely review! We're thrilled to hear your order is a perfect fit for you. We appreciate you choosing Bodycon Collection and hope you enjoy wearing your new fits! We look forward to welcoming you back for your next special occasion.
Warm regards,
Head of Customer Service
Bodycon Collection
Website statesIncorrect inventory information
I ordered a medium paid in full then received an email stating the medium was out of stock. It was offered the small decided to try the small and asked if it could be rushed they did not grant my wish. I received the dress and it’s too small the website should have never reflected the medium available nor allow me to order a medium. I asked for a refund but instead they’re giving me a gift card, but I’d rather have my money back. Very disappointed however the dress is exactly like the picture and the quality is great.
24. april 2025
Besvarelse fra Bodycon Collection
Hi Christie,
We’re so happy to hear you love your Bodycon Collection dress! We’re sorry the fit wasn’t quite right this time, and we’re here to help you find the perfect fit. You'll be pleased to know your preferred size M is now back in stock. Once we receive your return, you can reorder the size M if you’d like, or use your gift card towards another item.
Remember, you have 60 days to send your return back to us, and we’re always here to assist you in getting the best fit possible. If you have any questions about your return or need further help, just let us know!
Best regards,
Head of Customer Service
Bodycon Collection
Besvarelse fra Bodycon Collection
Hi Declan,
Thank you for choosing Bodycon Collection. We’re so happy to hear you love your dress. Our goal is to find the perfect fit for every body, and we’re glad we could help.
We look forward to dressing you for your next special occasion!
Warm regards,
Head of Customer Service
Bodycon Collection
Dress was late and quality was mediocre for price.
I received the dress maybe 1-2 weeks after the intended timeline and it didn’t look like the pictures. The quality was much worse and for having spent over 100$, I was quite disappointed. I was hoping to return the dress but the refund policy won’t allow me to get my money back (only store credit) because the item was on sale. Typically this would be ok, but so many items on the website are on sale that this rule almost seems like a way to prevent customers from getting their money back. Lastly, the delay on delivery made it too late for me to get a new dress in time for my event. The only reason why I gave 2 stars was because the company replied quickly when I emailed about an update on my package’s delivery.
29. april 2025
Besvarelse fra Bodycon Collection
Hi Eliya,
Thank you for sharing your feedback. We’re sorry to hear that the dress didn’t meet your expectations and that the delivery delay caused by Canada Post caused inconvenience, especially with your special event timing.
Regarding our refund policy on sale items, we appreciate your perspective and want to assure you that we’re committed to making things right. Our team has been in touch to better understand your situation and explore the best possible solutions, including refund options.
If you have any further questions or need additional assistance, please don’t hesitate to reach out. We truly value your feedback, and we're here to help turn this experience around for you.
Best regards,
Head of Customer Service
Bodycon Collection
Very professional website
Very professional website, lovely photos of all clothing , easy to order from
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Nikki,
Thank you so much for choosing Bodycon Collection! Thank you for sharing your feedback, and we look forward to helping you choose the perfect fit for your next special occasion.
Just let us know if our stylists can help personalise your shopping experience with us further.
Warm regards,
Head of Customer Service
Bodycon Collection
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