Bobshop Anmeldelser 

Bought a certain subwoofer;which was advertised R499;cause it was a certain design; received something way different took screenshots and everything;bobshop put me in touch with the seller online motor spares who claims now i have ordered the wrong product;which make it seems like im stupid;ive ordered directly from Bobshop app;took screenshots send it to them and still they make it seems im in thewrong; pathetic

Ordered a number of small components, packed in Cape Town, delivered the next day in Johannesburg!
EXCELLENT!!!

I bought a cooling fan for a Lenovo T440, but received for a T540.
I have contacted to seller and Bobshop on 21 September 2026 and asked for a full refund.
Bobshop said I must deal with the seller, but still no refund.

I have used BOBshop for more than ten years no problem. A week ago I made a purchase. The bank confirmed my money went through, but then I got a message from Bobshop saying sorry payment never went through. The seller said he never got the money so never sent the goods. Bobshop support said they will be on it and will check and a support ticket was opened. 6 days later, not a peep from them. The seller is asking me whats going on, and I have no clue. What I do know is my bank statement shows I paid, and Bobshop has my money, but havent released it to the seller. So sadly I say AVOID AT ALL COSTS

Bought an item on bobshop . the seller reads messages and does not reply . after almost 2 weeks there is no proof the item has been shipped . bobshop support does not respond to the ticket . no refund option . no nothing . so why do you advertise "buyer protection" if it does not seemingly exist

Purchased an item for my son. It was his birthday gift, I didn't receive it. R1500 wasted on this scam of a company.

Bob shop just scam me sold item to buyer then didn't want to let my funds go now seller saying didn't receive item lost item and money just waste of time use Bob shop over charge for useing there platform do not use bob shop just scam

My husband bought a front spoiler for his BMW, we still waiting, seller cannot track the order, has no clue if the shipping company has it or not, which tells me, we were scammed. We immediately requested a refund and has since not heard a word from anyone, so if you want to throw money away, ORDER ON BOBSHOP!!

What happened to Bid or buy since it became Bob shop it became so shittyy, I have paid for a order 3 days ago, and they told the item is no longer in stock. I have sent numerous emails about getting my refund, no replies, even the seller is silent

Take your money then 5days later tell you no stock then still waiting for refund no response from Bob shop.

I made two purchases on bob . First was two weeks ago. I made my second purchase on Sunday , since then I had 3 fraudulent transactions (and the only site I bought in the last month or so was BOB.) as of today I will close this account and delete the app.

I have been waiting for an entire week to get a response from Bob shop, after leaving and making numerous tickets on their system. There customer service has really deteriorated over the last few months, and if this continues, I dont see them being around in business much longer. I have phoned their call center and was told to calm down, when all I am wanting is to return an item and get a refund.

Terrific, best placed to buy second hand items.

I have only ever had positive experiences with bobshop and if a question is asked the reply, unlike other places

I’ve spent years defending BOB, telling everyone that I’ve been buying and selling on it for the past half decade! Nothing wrong, sketchy or nothing about the site and the people on it!

Apparently I need to stop defending and start agreeing!

As a seller I always had to hop, skip and jump for the buyers when parcels went missing, when they had buyers remorse and who knows what else!

But now me being the buyer? Oh I’m ignored, I win an auction of a bunch of Pokémon cards and the guy keeps 18 cards from the bundle? Coincidentally all the “valuable” ones.

Get told the courier probably stole it, that he has video of his worker packing them, but can’t share the video?

I request a refund he says on the 21st I’ll receive it in 1/2 business days. It’s festive season so I’m understanding and patient.

But after so long I check with BOB and they say that they have nothing to do with the refund and can’t help me?!? Just get sent the same copy and pasted email the whole time!

Yeah I’m done with this site, they stuff with you as buyer and seller, Buyer and Seller protection my ass!

Cobus Campher congrats on scamming me
Brandon vd Linden Congrats on working less and just sending the same default email not helping whatsoever

Done with this site 👍

Ordered before weekend. No response. Asked for response. Only reponse was a refund and no acknowledgement from BobShop for a refund. Too busy to ship-ref. 3WQKCJ

Items show that they are available and in stock until you order only to find out that they are being shipped from China.

I am writing this review as a long-standing seller on the Bobshop platform (SD Traders). I want to detail a recent experience that exposed a critical flaw in Bobshop's seller protection policies, ultimately leading to a loss for my business despite full transparency and adherence to all platform rules.

The Incident: Sale of "Cracked Screen" TV (Order **********6)
The item in question was a Hisense 55″ QLED 4K Smart TV, which was explicitly listed for sale as a faulty unit for spares or repair due to a cracked screen.

Transparency in Listing: My listing was meticulously clear:

Title: The title included the phrase "Cracked Screen | SD TRADERS".

Description: The description repeatedly stated the condition, including: "Condition: Faulty / Cracked Screen" and the key note "Sold strictly as-is, no returns." The purpose was also clear: "best for spares, repairs, or parts harvesting."

Post-Sale Confirmation: To prevent this exact situation, I sent the buyer a message after the sale was confirmed stating: "We appreciate your business and trust you fully understand the condition of the TV as described in the listing."

Delivery and Complaint: The item was delivered as described. The customer then contacted me via WhatsApp, accusing me of being "dishonest" and "*****ulent," stating she had not read the title or description and expected to use the TV for watching movies for her children.

The Bobshop Resolution and Failure of Protection
When I escalated the matter to Bobshop, providing all the evidence the listing, the description, and my post-sale warning to the customer their response was disheartening and demonstrated a complete failure to protect the seller:

Bobshop's Admission: The Bobshop representative verbally admitted that my listing was perfectly clear and detailed the issue exactly as required. They conceded that the customer's error was due to negligence (failing to read the clear description).

The Recommendation: Despite confirming the customer was at fault, Bobshop's ultimate recommendation was that I must refund the customer anyway.

The Rationale: When challenged on this, the representative’s reasoning was that the customer still retains the "full right to dispute" and could potentially pursue legal action, leaving Bobshop to recommend a refund simply to mitigate the risk of legal trouble, regardless of the seller's transparency.

Conclusion: No Seller Protection Exists
This situation proves that zero seller protection exists on Bobshop against customer negligence.

Why should a seller dedicate time and effort to crafting an honest, transparent, and accurate listing going so far as to confirm the condition after the sale only to be forced to bear the cost and risk of a refund because the buyer failed to read a clear, two-word warning in the title ("Cracked Screen")?

This sets a dangerous precedent: buyers can simply claim they didn't read the description to void any 'as-is' or faulty-item sale.

I was fully transparent from start to finish. I now have to pay for shipping, manage a return, and issue a full refund simply because Bobshop is unwilling to stand by its own platform rules and descriptions when a customer threatens legal action. This is unacceptable business practice and provides a hostile environment for honest sellers.

Rating: ★☆☆☆☆

Bobshop allows sellers to openly mislead customers. Items listed as "available" and "in stock" are often not in South Africa. My order was shipped directly from China, proving the "available" status was a lie.

The platform is riddled with sellers using this scam to secure sales and finance imports with customer cash. Bobshop does nothing to stop it. Avoid unless you want long delays from China and zero consumer protection.