I absolutely love these products! They are exactly as described, not just marketed. I have purchased so many hair pomades and creams/ sprays with disappointment. The Blumann products are excellent. Th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Blumaan has been helping me look great, feel confident and hold my hair for the past 5 years. All their products feel good, can be washed off easily with just water, yet stay for a long time. As someo... Se mere
Virksomheden har svaret
Great product if you can get them to actually ship it to you. My last order took two weeks to receive and there was no feedback from the comapny on when it may arrive. If you travel out of town a lot... Se mere
Virksomheden har svaret
Product never shipped to me for 3 weeks. Tracking never left wharehouse. Support said other customers are also experiencing this but did nothing and told me to wait. Eventually received a replacement... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Professional men's hair styling products created by the Blumaan team and community.
Kontaktoplysninger
Vancouver, Canada
- blumaan.com
3,4
Middel
36 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra BLUMAAN
Thank you for your review! We're glad to know you like our products and service.
Great product if you can get them to…
Great product if you can get them to actually ship it to you. My last order took two weeks to receive and there was no feedback from the comapny on when it may arrive. If you travel out of town a lot, this actually matters or packages will be sitting unattended on the porch. Got the same product on Amazon with next day delivery...
14. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Thank you very much for your feedback, Don. We apologize for any delay with your order and sincerely appreciate your patience. We're glad to hear that your products arrived and that you're pleased with them. Please be assured we are continually working to improve our operations.
Great stuff working on my hair.Holds…
Great stuff working on my hair.Holds and style is great.
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Thank you for the review! We're happy our products work well for you.
Product never shipped to me for 3…
Product never shipped to me for 3 weeks. Tracking never left wharehouse. Support said other customers are also experiencing this but did nothing and told me to wait. Eventually received a replacement after almost a month later
17. juni 2025
Besvarelse fra BLUMAAN
Thank you for giving us the chance to make things right and get your product to you. We are sorry that it took so long, but we are happy to have helped!
Besvarelse fra BLUMAAN
Hi Ricardo,
We’re sorry to hear about your order, but rest assured your reshipment is on its way! Thanks for giving us a chance to fix it!
You can also contact info@blumaan.com for more details.
I've bought several products from them…
I've bought several products from them and hace never had any issues. However, this time my product never showed up. I got a full refund, but hopefully this doesn't happen next time.
17. juni 2025
Besvarelse fra BLUMAAN
Hey Jesus, Thank you for your continued support! We're sorry to hear about your order and we do hope you order from us again! If you ever need to reach us you can at info@blumaan.com
Happy customer
Great products and equally great customer service.
23. april 2025
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Thank you very much for the feedback! We're happy to help any time.
First product I've ever gotten that can…
First product I've ever gotten that can help me consistently style my hair
7. marts 2025
Besvarelse fra BLUMAAN
Thank you so much! We're glad to know our product worked so well for you.
Extremely Disappointed with Customer Service
I wanted to share my frustrating experience with Blumaan, particularly regarding my order placed on October 31, 2024. It has been a complete nightmare dealing with their customer service since then.
On November 27, 2024, after waiting nearly a month for my order, I reached out to inquire about the shipment status, only to be told that my package was "on its way" and that international shipments could take 2-4 weeks. Despite their assurances, I didn’t receive any updates, and the tracking link provided was useless.
By December 13, 2024, after still seeing no updates, I expressed my concerns, stating I believed the package was lost. Unfortunately, the customer service response was unsatisfactory, suggesting that I just wait longer. It wasn’t until December 17, 2024, that they finally informed me my package might be lost and offered a reshipment.
However, as of now, I have not received any information about the new shipment or replacement. The lack of communication and follow-up has been incredibly frustrating. Most recently, on December 26, 2024, I asked for the tracking number for the new shipment, but I'm still in limbo.
The whole experience with Blumaan has been disappointing, and their customer service response time and support have been lacking. I certainly expected better service and communication during this process.
Overall, I would caution others before placing an order here, as my experience has been far from satisfactory.
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Hello Musab,
We sincerely apologize for the frustration you’ve experienced with your order and our customer service. We understand how disappointing it is to face delays and communication issues.
Your feedback is important to us, and we appreciate you taking the time to share your experience. If you have any further thoughts or concerns, feel free to reach out. We’re always open to hearing from our customers.
The products are amazing and give me…
The products are amazing and give me the results I'm looking for. I have struggled with medium-thick hair and love using their clay to help style my hair. Great customer service and helpful!
2. marts 2024
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Thank you for your kind words!
Finally, products that are balanced and easy to use
Have tried a couple different products. The Meraki is by far the most unique and effective, a bit tuggy for my taste. That's why I personally love the Monarch. Good hold with super smooth application. And both products wash out quick and easy. Don't need to shampoo 3 times just to feel clean.
7. november 2023
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Thanks for sharing your experience! We’re glad you found our products unique and effective.
Don’t order anything to Europe
Don’t order anything to Europe , you will get charged customs.
16. marts 2024
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
We understand that customs fees can be frustrating. Import duties and taxes are determined by local regulations and are unfortunately out of our control. We always recommend checking your country’s import policies before ordering. If you have any questions, feel free to reach out!
Been using blumaans product since 2020
Been using blumaans product since 2020, best clay I have ever used. Shipping was fast.
20. september 2023
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Thank you for your kind words! We apologize for the late response to your review, but we're grateful to know you've enjoyed our products.
Terrible experience
I had a bad experience with the customer support of this brand. I ordered two products for my brother as a birthday gift, but later it was canceled and I still did not get my refund. They said they suspect the payment being a fraud, I emailed them to make them understand that I am the owner of the bank card I made the payment from and I can even take pictures and provide supporting documents that prove that. Until now I still did not get my refund.
23. februar 2022
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Hello, thank you so much for your feedback. I apologize for any inconvenience, but please note that any credit card alerts and declines should be reviewed with the credit card issuer. All refunds are paid back to the original payment method.
We don't recognize the name / alias you've used for this review, but please contact us again with a note that you've reviewed us here, so that we can reference this review and help you further.
Expected more from Joes team
I have been trying to get my products since November. They were late. Ok I said no problem it happens. December comes still no products. In January they said there was a mixup. Ok sometimes those issues happen as well-fine.New products were sent to me with overnight shipping, and to my suprise They were wrong products( not what I have ordered initially) … Then they said they will issue a full refund that I never got.I have been waiting for 2 days for an email response for now…I really like the products and I am a fan of Blumaans, for years before it was a hair brand, but customer service and logistics is really underdelivering. I say that with 5 years of experience in customer management/logistics in e-commerce. I hope they resolve this and make an SOP for these kind of issues. Its normal it happens, but the way its being handled is very disappointing.
19. februar 2022
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Hi Vladimir, thank you for your honest feedback. We are sorry for the poor experience but will do our best to resolve this for you and keep improving our service as we create and update SOPs going forward.
Love the cavaliar clay only blumaan…
Love the cavaliar clay only blumaan product I have tried but one of the best clays around.
2. november 2021
Uopfordret anmeldelse
Besvarelse fra BLUMAAN
Thank you, Balraj!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.