excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Se mere
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Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Se mere
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A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.
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Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Se mere
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blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.
Wentloog Avenue, CF3 2ER, Cardiff, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sharon and her team talked me through everything i needed to do on line to book storage as I was having trouble booking, it's been the best Customer Service iv ever come a cross Thank-you so much again X

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Great to deal with and very helpful and there online booking was easy to use

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Service was spot on, great communication from staff, ease of access and convenient location. Will definitely recommend.

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Great service, everything was seamless from start to finish.

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Been storing our new caravan with Bluestorage for a year , upgraded our caravan this month and have gone for a larger one, effortlessly changed to store new one. Easy to follow instructions, good storage area, security always polite and professional. Best storage in South Wales.
Administration staff very helpful.

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Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email or phone call was dealt with promptly and accurately. I never felt that I was an inconvenience to them.id definitely use blue self storage again and I'd recommend them to my friends .

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Easy to arrange, follow up courtesy call, simple and straightforward. Park right outside unit. B

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Easy to book, super convenient. Really nice touch when first using, a bottle of water and Haribos left inside the container by the staff. Unexpected but appreciated 👍🏻 highly recommend (Bridgend branch)

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Exactly what you want — great onboarding, proper security and clean storage

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Very helpful Staff, details were explained clearly & I was taken to the container I’m renting by Bernadette so I know the procedure exactly when I start storing my goods. Very impressed with the level of customer service.

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Exceptional customer service from Sharon, very helpful and patient with a self confessed technophobe

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Friendly, knowledgeable, helpful staff. Clear and simple signup process. Great service.

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Extremely simple setup, very reasonably priced. Good secure access and exit system.

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Everything was straight forward and easy to understand

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Always been a great pleasure having our caravan storage with the site. Things couldn’t be safe and easy onsite, access to many things like wash pumps, air and cleaning facilities. Staff are great and helpful.

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Very accommodating and friendly service. Great security as well

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Excellent service could not of been more helpfull very friendly staff great customer service

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Quick & simple application, friendly staff who are happy to help. Straight forward, trustworthy storage.

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Having been bombarded by texts and phone calls, all totally unnecessary I gave the correct notice and vacated. That has led more unnecessary and unwarranted emails and phone calls. This company after nearly 3 weeks has fail to return a £50 deposit.
The management would rather accuse the customer than simply deal with my refund. They have thrown everything accusation at me, all rebuffed but they haven’t refunded my deposit.
I advise you to stay away.
Kindly offer! That is a bit of an odd thing to say. The facts here are simple, I did not swear during a conversation. I was bombarded by emails and calls from you all containing incorrect information and so I decided to vacate your site to a better managed and less expensive location.
I gave the correct notice and vacated early. That should have led to a termination of contract and a refund. It did not it led to further emails and phone call that accused me of being a liar. Your staff accused me of not giving notice and charged me for an extra 2 weeks. It was only when I provided evidence that the facts were corrected. Unfortunately even then you failed to put matters right. 3 weeks after vacating you did refund my deposit but only after I had to endure further insults from you.
Your company are incompetent due to bad management.

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