Bluecrest Wellness Anmeldelser 6.460

I had a fantastic appointment with Lisa. I struggle with having blood taken but she put me at ease and took it unbelievably painlessly

What a lovely experience for my 1st physical and blood test Sarah was lovely putting me at ease and explaining every step and definitely 10/10 for blood retrieval.

Olianne saw me today for my Bluecrest review. She carefully and fully explained the tests and procedures with true professionalism and clarity, which made my experience feel confident in Bluecrest’s ability to be thorough and efficient. Thank you!

Joanne was great and put me at ease throughout the whole process

She is a credit to the company

I’ve been a Bluecrest customer for 4 years and originally started using the service to monitor my Vitamin B12, which they included in the plan at the time.
Since then, it’s been removed and now costs £65 just for that one test, which feels excessive - especially as the package I usually chose is quite expensive, and unfortunately business packages don't have many good options (at the end you always will have to pay more on top of it). It just doesn’t feel worth it anymore for what I actually need.
That said, the staff at the Brighton clinic have always been really friendly and helpful, which I do appreciate. Unfortunately, customer service over the phone hasn’t been as helpful and hasn’t really offered much guidance or support on this.
Overall, a mixed experience - great in person, the staff in Brighton is lovely, but the pricing and support side has been quite disappointing, not worth the cost.

This is my third health check with Bluecrest. Ruth made me feel at ease from the off. She explained clearly about all the tests I would be having. We was chatting throughout my visit. All in all a lovely experience.

I attended a health screening with bluecrest. I was very impressed with the service.

My health assessor Lauren showcased a high level of knowledgeable and was a very kind and well spoken woman. This made the experience very positive, as all questions and concerns I had were dealt with great professionalism and a polite manor.

I would highly recommend bluecrest to anybody who wants a comprehensive health assessment

I’ve been for my annual bluecrest health assessment today and just want to say how good the experience was. Ruth was very friendly and informative, thank you!

Ruth was super friendly made me feel at ease and The Whole process was quick and easy would highly recommend

I recently attended a Bluecrest Wellness Health Assessment in Dublin and was genuinely impressed by the excellent range of tests offered. The whole experience was smooth and reassuring from start to finish.

Lauren, in particular, stood out for her professionalism and kindness. She explained everything clearly and in detail, which immediately put me at ease and made the entire process feel very relaxed.

At 55 years of age, I can honestly say this was the easiest blood draw I’ve ever experienced. I didn’t even feel the needle. It was quick, efficient, and completely stress-free.

I’m now looking forward to receiving the comprehensive results and cardiology reports. Thank you for such a positive and well-organised experience.

The whole experience was great from start to finish. Rea who performed the tests was informative, explaining what each test was for and what the initial results were showing. Would recommend to anyone wanting to get some comfort or clarity on their current key health markers.

Provided a comprehensive health test for chronic fatigue, awaiting results to see what shows up and how I can improve my health. The nurse (Sarah) at the Holiday inn aylesbury is very professional, approachable and knowledgeable. I felt like I was in good hands.

Easy to book. Nice welcome area. My health assessment was carried out by Umar who was friendly and professional. He explained what my chosen option included and how the tests were going to be carried out. I was out in less than 20min

Umar was such a lovely health specialist. Such a great experience
Definitely recommended

Really easy going session. Very relaxed and everything explained well.

Shout out to Heidi at Farnborough!

All very easy nice location easy to park. Guy was first class very efficient explained everything well

I had a health assessment with Shola @ the Antoinette Hotel. She was very friendly, polite & professional.
She explained everything that was going to be done with compassion & care.
Overall I have a very good experience.

I have been using Bluecrest Wellness for an annual MOT for the last three years and they really are very good. Booking is easy, and when I had to call them to change dates it was incredibly simple and friendly.
On the day, I was seen by Dan Porter and he really put me at ease right from the start. Even when drawing blood! I felt like I was in safe hands.

I booked an additional paid for Health Check via Vitality delivered by Bluecrest.
The booking system was clear, easy and the appointment made satisfactorily. Upon arrival at the appointment destination, a bit of a dilapadated backwater hotel, there was no-one on reception or anyone else around so I found the correct room under my own steam and was greeted by Charley who was great, professional, helpful, friendly and efficient. The appointment was as good as it could be with the only downside that I could not do the fitness test as I did not have on sports shoes, I wasn't told to wear sports shoes and couldn't, apparently, do the test in socks or bare feet. Still, all good so far, at the end Charley assured me there were no issues and I left happy with a clear idea of what to expect next.
The report arrived in the time expected, the report was very thorough with about 100 health points but contained something that I had not been prepared for, a 'Red Flag' for risk of Heart issues and Stroke, upon studying the report for details it was unclear and incomplete. It just said a Red Flag without any further explanation.
And this was where my satisfaction plunged, upon contacting Bluecrest for a clarification I was told someone would come back to me, and I was told this in total 4 times over a period of a worrying month without any further contact, only when I addressed a further email to the CEO did I get back an answer, a rather brief explanation that a few Amber results had led to a Red. The reply acknowledged that the report could and should be clearer but, as other complaints similar to this one are on this page previously, why wasn't it? I suspected there to be a 'totting up' system to be the case and had already had a health professional interpret the results and point out the ones I could really disregard as 'very blunt instruments'
It all felt like it was done as a cut and paste job by the numbers without any supervisory oversight. As there are plenty of providers offering this service I will use an alternative one of them next time around.
So:
Booking system - Good
Health Appt - Fair
Venue - Poor
Report - Fair
Customer Service - Utterly Abysmal

Edit for reply to Bluecrest.

Hi Thomas,
I have already said in my review that you did, eventually, answer. So you are fully aware of the circumstances of this case. Again, it looks like your answers to poor reviews are cut and pasted without any real effort to understand the issue.

Joanne was great.
Explained everything in detail. Very competent and confident, reassuring, professional.
Highly reccomend!
Just need good results!!