My great experience at work comes from a supportive team, good communication, opportunities to learn, and making a positive difference to the people l care for at work made my experience great at... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We employed Bluebird as we had previously had a good experience. This could not have been more different. We had lots of different carers who all came at different times each week, they struggled to... Se mere
Virksomheden har svaret
6 month review Listen, take note of comments, flexible, helpful, keen to find out and know if they are meeting our needs
Virksomheden har svaret
Faced with the difficult decision of whether our mum should leave the family home of over 60 years or receive live-in care, we chose the latter with Bluebird Care and, we are absolutely certai... Se mere
Virksomhedsoplysninger
Om Bluebird Care - Reading, Wokingham, Windsor, Maidenhead and Bracknell
Skrevet af virksomheden
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Skrevet af virksomheden
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Kontaktoplysninger
Centrum House, Headley Road, RG5 4JB, Woodley, England, Storbritannien
- 01189863552
4,0
God
6 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic
Bluebird is fantastic! Consistently providing excellent care.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bluebird Care - Reading, Wokingham, Windsor, Maidenhead and Bracknell
Thank you for your kind words. Consistently excellent care is what we strive for at Bluebird Care Reading, Wokingham, Maidenhead & Windsor.
My work experience
My great experience at work comes from a supportive team, good communication, opportunities to learn, and making a positive difference to the people l care for at work made my experience great at work.
The company is really supports me by providing regular trainings, supervision and good communication skills, and helpful team to help me whenever guidance is needed....l changed how l used to talk to the client and office through their good guidance...Thank you Bluebird for your best support
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bluebird Care - Reading, Wokingham, Windsor, Maidenhead and Bracknell
Thank you for sharing how training, supervision, and team support have shaped your growth. We are proud to be part of your journey.
6 month review
6 month review
Listen, take note of comments, flexible, helpful, keen to find out and know if they are meeting our needs
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bluebird Care - Reading, Wokingham, Windsor, Maidenhead and Bracknell
We greatly appreciate your thoughtful review of our service. Your feedback about our care approach means everything to us.
Bad Experience
We employed Bluebird as we had previously had a good experience. This could not have been more different. We had lots of different carers who all came at different times each week, they struggled to follow instructions, some barely spoke to my Mum and one in particular would ‘bark’ instructions at her. There were a couple of good ones, but unfortunately this wasn’t enough.
There was very little understanding of dementia and despite best efforts of the manager, things did not improve.
We changed provider and things instantly improved.
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Bluebird Care - Reading, Wokingham, Windsor, Maidenhead and Bracknell
Thank you for sharing your feedback, and I’m very sorry to hear about your experience.
We understand how important consistency, clear communication and a compassionate approach are, particularly when supporting someone living with dementia, and it’s clear that on this occasion we did not get this right. We’re especially sorry to hear that some carers did not engage with your mum in the respectful and reassuring way she deserved.
I’d also like to apologise for the delay in responding. At the time your review was posted, we did not have access to manage replies locally, which unfortunately meant we were unable to respond sooner.
While we’re sorry that we were unable to improve things quickly enough for you, we’re pleased to hear that your mum’s care improved after changing provider. Your feedback is taken seriously and helps us reflect on how we can do better.
Thank you again for taking the time to leave a review.
Review of Bluebird Care – 5 Stars
Faced with the difficult decision of whether our mum should leave the family home of over 60 years or receive live-in care, we chose the latter with Bluebird Care and, we are absolutely certain it was the right choice. The care and support she has received has been nothing short of exemplary.
Her carers are truly outstanding, with her primary carer having won multiple awards at both regional and national levels for dementia care. Her dedication, compassion, and professionalism have clearly set a high standard that her colleagues consistently follow. The continuity and quality of care have made an extraordinary difference in Mum's daily life.
Before Bluebird Care's involvement, Mum rarely left the house. Now, thanks to the support and encouragement of her carers, she has reconnected with life outside the home, attending events, enjoying time in the community, and being present at family gatherings. These are experiences that simply would not have been possible without the inspiring efforts of the Bluebird team.
We have no doubt that this level of care has had a tremendously positive impact on her overall well-being. It has brought peace of mind to our entire family, knowing she is so well cared for and still able to enjoy life in her own home.
Our heartfelt gratitude goes out to the marvellous Bluebird Care team. Thank you all for your dedication and for making such a profound difference in our mum’s life.
26. juni 2025
Uopfordret anmeldelse
No encouragement or engagement from…
No encouragement or engagement from carers to ensure that service users are given the best care. Follow a check list of tasks, very little care given or empathy. No experience at all
7. april 2024
Uopfordret anmeldelse
Besvarelse fra Bluebird Care - Reading, Wokingham, Windsor, Maidenhead and Bracknell
Hi Marie. Thank you for leaving your feedback. We are sorry that you feel this way, this is not our intention. We would like to discuss this in more detail and resolve any issues.Please reach out to us directly at 01628 566244 when you have a chance. Thank you, and we look forward to hearing from you.
Rebecca Hawkins
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