Bluebird Global Anmeldelser 5

Yes, I can get a splash guard, I was only informed about it once the damage was done and you then recommended it. If you request from a company that your system is set up to avoid any potential issues like this, to mitigate closing the business. You assume that the company act in a professional manner and would have recommended a cover 18 months ago. You would have assumed that the professional company gave total control of what we needed to ensure the continuity of service would have advised that if the receipt printer gets damaged then the till will not work and maybe in a wet environment would have sold us the cover as a matter of course. Yes, a customer did cause the damage but my review of you was not based on your product selling skills, it is based on your response to the problem. Yesterday you refused to answer my calls. I tried and recorded 52 attempted contacts and the phone has hung up on. Strange that when my partner calls she got through immediately. So your review is for the appalling way you assist your customers. It's for your high handed attitude, it's for your blatant attempt above to cover the inept service we pay for. So could I advise people to use your system.. No, if your current performance is anything to go by?

Bluebird helps merchants grow? Good at selling, appalling at support once they have the money.
cost me a great deal of money, and they could care less. Avoid at all cost. Though if you want a very expensive unsupported bit of software, they are your people.
Yes, I can get a splash guard, I was only informed about it once the damage was done and you then recommended it. Yes a customer did cause the damage but my review of you is not based on your product selling skills, it is based on your response to the problem. Yesterday you refused to answer my calls. I tried and recorded 52 attempted contacts and the phone has hung up on. Strange that when my partner calls she got through immediately. So your review is for the appalling way you assist your customers. It's for your high handed attitude, it's for your blatant attempt above to cover the inept service we pay for. So could I advise people to use your system.. No, if your current performance is anything to go by?

Never received the item.
I emailed them asking for a refund and they never replied.
That was in December 2016 !!!

We started with them for our pop up cafe and while the tech is fantastic the service and help to get you up and running has been terrible. They take your money and don't really care if you end up using the product properly. Really need to work on your after sales customer service, it's everything for a product like yours.

Revel Bluebird deliver a quality POS with good support. The product is stable and has great features so we have not been in need of support very often.
I look forward to seeing some of the upcoming innovations that the company may bring out in future as IPad based POS grows.

Certainly know what they're doing, go the extra inches to make sure the solution is correct.