Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The clips they sent look nothing like the photos. The quality is extremely bad, and one of the flowers on the clips had already fallen off before it even arrived. To return them from Germany, I have to pay fifty euros, plus a seven-dollar penalty they charge themselves. Don’t be fooled by the photos, and don’t be fooled by their claim that returns are easy.
I purchased earrings which broke the first day. I asked for replacement which I was told would be sent. Some weeks later I reached and was told there is delay in manufacturing. Some months later I reached out again and was given same response. Then months later I reached out and was told the item is not available and would receive voucher for website. I opted for reimbursement instead and now 13 months since first communication have not received it. The email responses are automated or by someone who has no idea. Overall very disappointed with customer service. And unclear about quality but frankly was going to give them benefit of doubt.
A total SCAM. Don't ever bother with this site. It is a scam, ordered online still haven't gotten order and they refused a refund.
They did not ship me half my order and did not send me any communication about it either. When I emailed them 3 weeks later, they are still saying they are late on production with no date on when they will even ship it or clear resolution for fulfilling my order. So I asked for a refund for the part of the order that they have not sent me and they are refusing to refund it.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
