Blockchain-Ads Anmeldelser 24

Besvarelse fra Blockchain-Ads

12. feb. 2026

Hi Luke, thank you for sharing your feedback.

We’re sorry to hear about your experience, we understand how frustrating results and not proper tracking set up can be.

Transparency is very important to us. Blockchain-Ads provides integration with more than 5 - 3rd part Analytics Platforms, Pixel Installation (Manually or through GTM) or Server to Server tracking for Attribution and Transparency.

Based on the insights provided by the Media and Performance Team there is no track of any tracking events set up on the platform, which can assist with Attribution, Transaparency, and will help the algorithm to push for the best performing audiences, banners and GEO's

We’d really happy to review your case and help clarify what happened.

Please reach out to our support team at contact@blockchain-ads.com or share your contact details so we can assist you directly.
Thank you for helping us improve.

Besvarelse fra Blockchain-Ads

12. feb. 2026

Hi Emma, thank you so much for your kind feedback, we truly appreciate it.

We’re glad to hear the setup process and communication with our team met your expectations. Providing relevant audiences and fast, reliable support is always our priority.

Please contact us if you need any other support at contact@blockchain-ads.

We look forward to continuing to support your campaigns. Thanks again for being part of our story.

Besvarelse fra Blockchain-Ads

Opdateret den 12. feb. 2026

Hi Arashi, thank you so much for your thoughtful feedback, it truly means a lot to us.

We’re very happy to hear you’re seeing strong traffic quality, transparent tracking, and real user value from your campaigns.
Our team works hard to support partners in complex and regulated verticals, so feedback like yours is incredibly valuable and motivating for us.

Thank you again for trusting our platform and being part of our network. If you need any support feel free to contact us at contact@blockchain-ads.com or your Account Manager.

Besvarelse fra Blockchain-Ads

3. aug. 2025

Hi Lance Kuhic,

We have no record of you as an advertiser nor a publisher, and your name does not exist in our system.

Every client on Blockchain-Ads is verified before launching a campaign — through KYC, onboarding, and a manual approval process. If you had any legitimate experience with us, it would be on file. It’s not.

Accusing a regulated business of being a “scam” without providing a single shred of proof — no campaign ID, no support ticket, no interaction — is a direct violation of Trustpilot’s guidelines. Your review contains no facts, no dates, no context — just baseless accusations.

If you believe you’re a real advertiser, contact us immediately at support@blockchain-ads.com with your details and we’ll look into it.

Otherwise, this review will be treated as fraudulent and flagged accordingly.

— Blockchain-Ads Compliance Team

Besvarelse fra Blockchain-Ads

12. feb. 2026

Hi Andres, thank you for sharing your feedback. We’re sorry to hear performance didn’t meet your expectations in Brazil.

Campaign results can vary depending on setup, targeting, and market conditions, but we always aim to help partners achieve the best possible performance.
If you’re open to it, we’d be happy to review your campaign and see where improvements could be made.

Please feel free to reach out to contact@blockchain-ads.com so we can look into this with you.

Besvarelse fra Blockchain-Ads

Opdateret den 12. feb. 2026

Hi Alfredo, thank you for sharing your experience. We’re sorry to hear the first week didn’t deliver the results you were hoping for.

Campaigns often need some time for optimization and learning, especially in the early phase, but our team is always here to help improve performance.

If you’re open to it, we’d be happy to review your campaign and see where we could have supported better. Please feel free to reach out to contact@blockchain-ads.com.

Besvarelse fra Blockchain-Ads

3. aug. 2025

HI,

Your review includes no campaign details, no verified user ID, and no factual references — just vague accusations.

there is no record of any advertiser named Jessica in our system.

If access to the platform was denied or restricted due to policy violations, leaving anonymous reviews will not reverse that decision and will not serve your interests.

Blockchain-Ads enforces strict compliance standards. Any attempt to bypass them results in immediate suspension or permanent ban.

If you believe this was done in error, you're welcome to contact compliance@blockchain-ads.com with supporting documentation.
Otherwise, we will treat this review as unverified and misleading under Trustpilot’s content guidelines.

— Blockchain-Ads Compliance Team

Besvarelse fra Blockchain-Ads

3. aug. 2025

HI Gary

Thank you for the honest feedback — we appreciate it.

While we’re glad the campaign showed promise in English-speaking regions, we understand performance outside of those markets can vary depending on budget, targeting depth, and publisher selection.

For agencies looking to scale globally with more precision, we recommend applying for Managed Service. Our media team can help optimize geo strategy, adjust placements, and tailor creatives for non-English audiences to improve conversion rates.

Feel free to reach out to support@blockchain-ads.com or your account manager to explore this option.

— Blockchain-Ads Team

Besvarelse fra Blockchain-Ads

3. aug. 2025

Thank you for your feedback.

We're actively working to make the platform more intuitive, especially for first-time users. A full help center and onboarding guide are currently being rolled out, and our team is always available via email or Telegram for support.

Regarding stats delay — reporting is near real-time, but in rare cases there may be slight syncing lags. If you're seeing consistent delays, please reach out to support@blockchain-ads.com so we can investigate.

— Blockchain-Ads Team

Besvarelse fra Blockchain-Ads

3. aug. 2025

Thank you for your feedback!

We're glad the overall service met your expectations. Regarding ad formats — we’re continuously expanding available options based on advertiser demand. Native, banner, and video are currently supported, and more formats are on the roadmap.

If there’s a specific format you’d like to see, feel free to share it with us at support@blockchain-ads.com — we’re listening.

— Blockchain-Ads Team

Besvarelse fra Blockchain-Ads

3. aug. 2025

Appreciate you sharing your experience.

CPMs on our network are dynamic, calculated based on real-time performance signals such as user quality, engagement, and advertiser bidding behavior.

If traffic does not convert well or shows low user intent, CPMs may naturally adjust downward.

We encourage reviewing your traffic sources and formats to ensure optimal monetization. If you’d like a detailed breakdown, feel free to reach out to support@blockchain-ads.com — our team is happy to help.

— Blockchain-Ads Team

Besvarelse fra Blockchain-Ads

12. feb. 2026

Hi Edouard, thank you for sharing your feedback, we really appreciate it.

We understand that platforms like ours can sometimes feel complex at first, especially for smaller teams or new users, and we’re always working to make onboarding and day to day use simpler.

If you’re open to it, our team would be happy to support you and walk through the platform to make things easier. Please feel free to reach out to our support team at contact@blockchain-ads.com .

Besvarelse fra Blockchain-Ads

3. aug. 2025

Appreciate the feedback and sorry to hear about the delay.

While we aim to respond quickly, there are periods when support volume is higher than usual. That said, needing to follow up multiple times isn't the experience we want to deliver.

We’re already working on improving our response times and internal support workflows. If there’s anything still unresolved, feel free to reach out directly to support@blockchain-ads.com — we’ll make it a priority.

— Blockchain-Ads Team

Besvarelse fra Blockchain-Ads

15. jul. 2025

Hi Max,

We take your feedback seriously and would like to clarify a few important points to ensure accuracy:

Account Manager Claim

While Marko is indeed part of our Media Strategy team, he is one of over 30 account managers currently active within our network. To suggest that we only have one account manager is simply untrue and suggests a lack of direct knowledge about how our operations work.

Communication & Ghosting

If an advertisers account raises a dispute, they are immediately moved from Managed Services to our Compliance Department, which handles all financial and policy matters. At that point, account managers are no longer allowed to engage with the advertiser until the case is resolved — which may explain the perceived “ghosting.” This is done to ensure fairness, compliance, and avoid miscommunication during sensitive matters.

Traffic Quality & Results

We do not and cannot guarantee campaign performance — a standard across all ad networks. This is clearly stated in both the Advertising Agreement and our Refund Policy, which every advertiser agrees to prior to launching a campaign. All traffic is transparently reported, and advertisers are free to review logs, stats, and data.

Review Authenticity

We welcome scrutiny of our reviews — there will be always different level of satisfaction and we will do whatever is in our power to assist and provide the best service.

So Max, If you're a real client, please reach out directly at admin@blockchain-ads.com, using your account email, so we can look into your specific case. Without details, we have no way to verify your identity or assist further.

— Blockchain-Ads Compliance Team