Mostly every sample has had to be reprinted. The quality has not been great. Wait times have been tremendously long for turnover and getting an account set up. Invoices are being charged twice to cred... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Azmeer was very helpful getting my order together and helping to overcome any issues during the process. The support received was timely and thorough. For family owned businesses such as ourselves, it... Se mere
Virksomheden har svaret
My company has been using Blinkswag for a few years now and I couldn't be happier with them! Our employees get great swag for New Hire gifts, Anniversaries, new baby onesies, and event swag! Any hiccu... Se mere
Blinkswag is one the most seamless vendors our organization has had the pleasure of working with. There team is timely on everything we have ordered & they have endless options of promotional items to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your all-in one swag platform. Shop, store, and ship the highest quality swag around the world with the click of a button.
Kontaktoplysninger
1925 Saint Clair Ave NE,, Suite 100, 44114, Cleveland, USA
- +1 888 670 7924
- swag@blinkswag.com
- blinkswag.com
4,0
God
166 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer support was unreliable
Customer support was unreliable. They never followed up to resolve my case.
30. august 2024
Besvarelse fra Blinkswag
We sincerely apologize for the inconvenience you experienced. we’d like to clarify that we received your message on Live Chat on August 12th regarding the issue with corporate billing. Our team followed up within 24 hours, reaching out to the corporate office to resolve the issue. Once the credit was assigned to your account, you were successfully able to place your order.
We understand how frustrating this situation must have been and truly regret any communication gaps. If you didn’t receive our response, kindly check your spam or junk folders, as our email may have landed there.
We always strive to improve our service and value your feedback. Please don’t hesitate to reach out if there’s anything else we can assist you with.
My order is still not here
My order is still not here. I had to use another company because this took so long. I still do not have my sign.
12. august 2024
Besvarelse fra Blinkswag
We sincerely apologize for the delay with your order. This is certainly not the experience we want our customers to have. Our team will look into this right away to find out what happened and ensure this is resolved as quickly as possible.
We understand your frustration and appreciate your patience. We’ll be reaching out to you directly to make this right.
Thank you for bringing this to our attention.
I received an undisclosed payment…
I received an undisclosed payment request by email after I finalised the order.
29. juli 2024
Besvarelse fra Blinkswag
Thank you for your review, and we apologize for the confusion and inconvenience you experienced.
We’ve identified and fixed the issue regarding the undisclosed payment request. Rest assured, the payment link you received will not work because your payment has already been processed. You will not be charged any additional fees beyond what you originally agreed upon.
If you have any further concerns or questions, please feel free to contact our customer service team. We’re here to ensure your experience with us is smooth and satisfactory.
Thank you for your understanding.
The name badges is too big…
The name badges is too big and the edges are sharp. For $19 we should have more choices.
5. august 2024
Besvarelse fra Blinkswag
Thank you for sharing your feedback with us. We’re sorry to hear that the name badge didn’t meet your expectations. Just to clarify, the products listed in our store are added by the company itself, and each item is approved for display.
We understand your concerns about the size and sharpness of the edges. Your feedback is important, and we will definitely pass it along to the design team for future improvements.
If you have any specific preferences or need assistance, please reach out to our customer service team. We’re here to help and want to ensure you’re satisfied with your purchase.
Thank you for your understanding.
Blinkswag was great.
Blinkswag was great with offering options and ideas. They were very patient with me when it came to changes. Then they followed up to be sure to let me know when delivery would be made.
2. august 2024
Besvarelse fra Blinkswag
Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your experience with Blinkswag. Our team always strives to provide creative options and a smooth, personalized service, so it's great to know we hit the mark for you. We appreciate your patience and are glad that you found our updates helpful. We look forward to working with you again in the future!
Very good quality items!
I placed my order on 6.21. I still have not received some of my items but after speaking with customer service, they informed me that items are custom made when ordered. They provided me with a shipping date and assured me that I would receive the remaining items soon. The items I have received, I love! Thanks Blinqswag!
9. juli 2024
Besvarelse fra Blinkswag
We apologize for the delay and the inconvenience it has caused. This is not the experience we strive to provide. Our customer service team will reach out to you so we can resolve this issue promptly. Thank you for bringing this to our attention.
Best regards,
The BlinkSwag Team
Good quality...fits well
Good quality...fits well. Received quickly. Will definitely order from Blinkswag again!
9. juli 2024
Besvarelse fra Blinkswag
Thank you for the 5-star review! We're glad to hear you're happy with the quality and fit of your order, and that it arrived quickly. We look forward to your next order!
Best regards,
The BlinkSwag Team
Great communication and quick delivery!
5. juli 2024
Besvarelse fra Blinkswag
Thank you for your 5-star review! We're thrilled to hear you appreciated our communication and quick delivery. We look forward to serving you again soon!
Best regards,
The BlinkSwag Team
Blinkswag/ Great service
Blinkswag, was great I was working with a representative name Azmeer Khan. He helped me to get what I needed. I received my order, and it was wrong I called Azmeer Khan, and explained what happened and he was able to get my order corrected and had the product shipped to me at no additional costs. I really appreciate him and his understanding. Great service all around.
Ulene -
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra Blinkswag
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Azmeer Khan and our service. Your satisfaction is our top priority, and we're glad we could quickly correct your order. We appreciate your kind words and look forward to serving you again.
Best regards,
The BlinkSwag Team
Blinkswag has a really nice selection…
Blinkswag has a really nice selection of items to select from. I had a question so I needed to contact the staff and I was treated professionally and personably by Azmeer Khan, who was thoughtful and helpful. I received the order on time, even a bit earlier than I was promised and extremely happy with the items I ordered! Nice quality apparel. I will definitely look at their site first in the future for any of my Remax apparel needs!
20. juni 2024
Uopfordret anmeldelse
Besvarelse fra Blinkswag
Thank you so much for your kind review! We're delighted to hear that you enjoyed our selection and had a positive experience with Azmeer Khan. It's great to know your order arrived on time and that you are pleased with the quality of our apparel. We look forward to serving your Remax apparel needs again in the future!
Best regards,
The BlinkSwag Team
OUTSTANDING Customer Experience
I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with you. Your professionalism, attention to detail, and dedication to addressing my needs exceeded my expectations.
Your prompt responses, willingness to assist, and genuine concern for ensuring a positive experience truly made a difference. You take great pride in your work; it shines through in every interaction.
Thank you for your commitment to excellence and for being a shining example of exceptional customer service. You have undoubtedly left a lasting impression, and I am grateful for your outstanding service.
2. maj 2024
Besvarelse fra Blinkswag
Wow, thank you so much for your incredible feedback! We're thrilled to hear that our team exceeded your expectations with their professionalism and dedication. Your kind words about our attention to detail and commitment to excellence mean the world to us. We're proud to have made a lasting impression and look forward to continuing to provide outstanding service. Thanks again for the heartfelt review!
It took longer than expected
It took longer than expected
And sweater is long I’m short person doesn’t have pocket
2. maj 2024
Besvarelse fra Blinkswag
Thank you for your positive feedback! We're thrilled to hear that you found our ordering process easy, experienced a quick turnaround, and found our prices competitive. We aim to provide a seamless experience for our customers, and we're delighted to have met your expectations. We look forward to serving you again in the future!
Their Hard Work Paid Off For Me
I just started with my company and have a convention coming up in the next few days. I worked with Azmeer and she worked very hard (and quickly) to get as much of my order to me as possible before I left for the convention. Now, I can be recognized as a member of my organization and not some straggler (like a wedding crasher) at the convention. Thanks, so much, Azmeer!
21. marts 2024
Uopfordret anmeldelse
Besvarelse fra Blinkswag
Hey there! Thanks a bunch for the shoutout! Azmeer really hustled to make sure you're all set for the convention. We're stoked to have helped you stand out! Let's keep rocking it together!
Besvarelse fra Blinkswag
Wow, thanks a bunch for the kind words! We're all about delivering top-notch service, and we're thrilled it made a difference for you. Can't wait to keep exceeding your expectations!
Loved my products and they arrived in…
Loved my products and they arrived in the timeframe promised!!!
27. februar 2024
Besvarelse fra Blinkswag
Hi Eva,
We’re delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we can’t wait to share your compliments with our team.
Looking forward to your next visit.
Warmest regards,
BlinkSwag
Super Service
Responsive, helpful, timely, all-round no notes. The service agent communicated well, and the whole experience was smooth. 100% recommend.
Thank you Blinkswag.
26. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blinkswag
Dear Auma,
Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.
Best regards,
BlinkSwag
The package arrived in time
The package arrived in time; in fact, I was not expecting it on the date of delivery. The SWAG team followed up with me to ensure I shared correct shipping address. One thing that can be improved is always alert the customer of their shipment. In my case I was not informed the package was shipped.
17. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blinkswag
We appreciate your kind words about our platform and our Service! We are glad to serve promptly. We have noted your suggestion and we will look into it. Thank you for your patience and we hope we will make your experience exciting in the future.
Customer service was excellent
Customer service was excellent! Helped me in a fast turnaround situation! Helped me identify a product, get it customized, ordered and shipped to make our awards event!
30. januar 2024
Besvarelse fra Blinkswag
Thank you for highlighting our outstanding customer service in your review!
We’ll pass along your compliments to our team.
Look forward to serving you again soon!
Good product, dodgy emails
The product was great and came fairly quickly. The one thing I didn't like is that through the process I got a total of 9 emails with shipping updates, which was excessive, and they almost looked like spam. They came from another name (Team Zoho) so it wasn't connected to Blinkswag or our company (it was team swag) - not a great brand experience.
15. januar 2024
Besvarelse fra Blinkswag
Thank you for bringing this to our attention. While we are thrilled that you like our products and fast delivery, we apologize that the order updates you received did not meet your expectations. Our CRM offers Live Tracking notifications which sends an automated notification with every shipping carrier scan, we understand how this can be overwhelming and confusing.
Based on your feedback, we have made adjustments so that the Live Tracking feature is turned off. Our clients moving forward will only receive our custom emails, which clearly identify the sender as BlinkSwag and contain the tracking number for self-service tracking.
We hope that you give us the opportunity on future orders to illustrate that your business and client experience is important to us. Please contact us at swag@blinkswag.com with any further comments, concerns, or feedback you would like to share; we appreciate your willingness to help us grow.
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