Blink Payment Anmeldelser 

297
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

was really good then they messed with it. too many pointless features which makes looking for something basic alot more hard. seperates pay links but doesnt show how to just view all payments. fustrat... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Simple, efficient, reliable and cost-effective, our main criteria for a card processing partner. Blink Payment displays all four. Add being run by ' humans' and you have a winner in our books.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We have been using the Blink platform for a number of years and find it straight forward easy to use. We are now receiving payments quicker, and feedback from our clients has reassuring. We have recen... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Blink Payments are always there to assist with all business needs. The try to respond to all queries as timeously as possible. I always receive communication in a warm and friendly manner. Would... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Betalingsservice

Skrevet af virksomheden

Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

297 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(297)

26 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Really smooth application

Really smooth application, and support staff are always at hand and helpful. I spoke to Rachel today who looked into my queries and provided great support.

We have used Worldpay in the past and I find Blink better.

23. oktober 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Mark, thanks so much for your 5-star review!

Bedømt til 5 ud af 5 stjerner

Excellent and very helpful staff

Excellent and very helpful staff who were able to resolve my query quickly. Thank you

24. august 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Ann, thanks so much for your 5-star review! We're so pleased to hear how helpful the team has been in resolving your query.

Bedømt til 2 ud af 5 stjerner

I am really sorry

I am really sorry, but I feel very disappointed and let down by the team at Blink. Firstly during the sales process we were demonstrated how we will be better off if we switch all our payment services to Blink, however once we switched to them our bills were considerably higher than our previous bills. I raised this concern who I worked with initially, but absolutely nobody responded to it. Someone completely different from their client support team just send me a list with their rates. We also had an urgent issue and we needed their support a couple of weeks ago. I sent a few messages, nobody responded to them either, then I call the telephone number they had given me and I was on hold for nearly two hours and nobody picked it up nor was any message recorder. Eventually I had to find their customer support number on Google to get someone to pick it up and help me with our issue. I am really sorry, but although their platform is quite good and provides good functionality I looks like they are only concern of taking new customers and they don't care afterwards.

24. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love working with Blink

I love working with Blink. It is rare to work with a portal company who responds within 15 minutes of sending an email. They do. Each Blink associate I have dealt with have been professional, helpful and nothing is too much trouble. It has been a very smooth journey and we have now moved all our payment collection to them.

22. august 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Charlene,

Thanks so much for your 5-star review! It's so great to hear how smooth your Blink journey has been.

Bedømt til 5 ud af 5 stjerner

I had a general query about using our…

I had a general query about using our instore terminal and Rachel offered some great advice and resolved my query within a few minutes.

15. august 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Nicholas, thanks so much for your 5-star review! We're pleased to hear how quickly your query was resolved.

Bedømt til 5 ud af 5 stjerner

Been dealing with a super lady called…

Been dealing with a super lady called Leanne Mitchell, a Client Support Specialist. We've had numerous issues with our account (of our making) and Leanne couldn't have been more professional, courtesy and super-efficient in dealing with the issues I had. BIG Thanks to Leanne!

27. juli 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Bryan, thanks so much for your 5-star review! It's great to hear how helpful and professional Leanne has been when dealing with your issues.

Bedømt til 5 ud af 5 stjerner

Service query via chat

Query regarding an aspect of the service resolved quickly over chat. Thanks to Rachel for speedy and efficient service

19. juli 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Brendan, thanks so much for your 5-star review! We're so pleased to hear your query was resolved so quickly.

Bedømt til 5 ud af 5 stjerner

very fast query resolution

used the Blink chat to discuss a query. seamlessly transitions from the automation to a real human. got through to Rachel. who was very efficient and managed to fix my issue within a few minutes.

Great service

Sean (patientzone)

5. juli 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Sean, thanks so much for your 5-star review! We're glad to hear how quickly your issue was resolved.

Bedømt til 1 ud af 5 stjerner

Waited weeks to get this all sorted…

Waited weeks to get this all sorted then machine turns up broken and with no charger
Cost my company money as we couldn’t take any money from customers by card
Can never get the same guy to ring me
Poor customer service

28. juni 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Lucie,

We're sorry to hear about your experience regarding this issue. We do value your feedback; however, we would like to address a few points we believe may not accurately reflect the situation.

Firstly, setting up a new legal entity is subject to our company's Service Level Agreement (SLA). And our records show that we were within the specified SLA during this process.

Our records also show the terminal arrived in proper condition with a charger, as per our standard procedure, and it worked after a slight adjustment to a button.

Lastly, we would like to emphasise that the team member you requested to contact you did so within an hour. We value timely communication and strive to meet our customer's needs as efficiently as possible.

We do really appreciate your business and want to ensure you're happy with our service. If you have any future issues, please contact support.

Thank you for understanding.

Bedømt til 5 ud af 5 stjerner

We are new to Blink had our first…

We are new to Blink had our first transaction problem and Gemma was very helpful

15. juni 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Jackie, thanks so much for your 5-star review! We're glad to hear how helpful Gemma has been.

Bedømt til 5 ud af 5 stjerner

Excellent service

We had issues with some invoices and amex payments, and Esti resolved the issues very calmly and efficiently.

18. maj 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Jonathan, thanks so much for your 5-star review! We're so pleased to hear how helpful Esti has been.

Bedømt til 5 ud af 5 stjerner

I'm a new customer to blink and had…

I'm a new customer to blink and had some issues getting set up in the beginning, and I'm so impressed with the patience of Esti which she so kindly sorted it all out for me. It was great dealing with her. Thank you so much!!

3. maj 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Feigy, thanks so much for your 5-star review! We're so pleased to hear how helpful Esti has been.

Bedømt til 5 ud af 5 stjerner

Always very helpful

Always very helpful. Rachel helped me today and was very quick in dealing with my issue. Thank you so much

3. maj 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Leisha, thanks so much for your 5-star review! We're so pleased to hear how helpful Rachel has been.

Bedømt til 5 ud af 5 stjerner

Review

Excellent, prompt and accurate customer service.

20. april 2023
Uopfordret anmeldelse
Blink Payment-logo

Besvarelse fra Blink Payment

Hi Jordan, thanks so much for your 5-star review!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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