was really good then they messed with it. too many pointless features which makes looking for something basic alot more hard. seperates pay links but doesnt show how to just view all payments. fustrat... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Simple, efficient, reliable and cost-effective, our main criteria for a card processing partner. Blink Payment displays all four. Add being run by ' humans' and you have a winner in our books.
Virksomheden har svaret
We have been using the Blink platform for a number of years and find it straight forward easy to use. We are now receiving payments quicker, and feedback from our clients has reassuring. We have recen... Se mere
Virksomheden har svaret
Blink Payments are always there to assist with all business needs. The try to respond to all queries as timeously as possible. I always receive communication in a warm and friendly manner. Would... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's.
Kontaktoplysninger
123 Pentonville Road, London, N1 9LG, London, Storbritannien
- 0345 481 2178
- sales@blinkpayment.co.uk
- blinkpayment.co.uk
4,5
Fremragende
297 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The meeting was very helpful
The meeting was very helpful, Aisha helped me , she was patient and helpful. Thank you so much.
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi Hindley,
Thank you so much for your kind words! We're thrilled to hear that Aisha was able to assist you and that you found the meeting helpful. We truly appreciate your feedback and are glad to know that we could make a positive impact. If you ever need further assistance, don't hesitate to reach out!
Aisha made the whom experience with…
Aisha made the whom experience with blink so easy. Highly recommended
8. november 2024
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Besvarelse fra Blink Payment
Thank you for the review! I'm glad Aisha made your experience so smooth!
R.Hunter really helpful
Robert hunter has been so efficient and helpful with creating an Ecom mid for my property. Constantly kept me updated and always friendly and helpful. He is an asset to the Blink team
8. november 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Thank you so much for your wonderful feedback! We're thrilled to hear that Robert provided you with efficient and friendly support while setting up your Ecom MID. He takes pride in keeping our customers informed every step of the way, and we’re glad his efforts made a positive impact on your experience.
We'll be sure to pass along your kind words to Robert. Thank you again for choosing Blink!
Excellent help from Stephen Hedgecock!
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Thank you for the fantastic feedback! We’re delighted to hear that Stephen was able to provide you with excellent assistance. Our team is dedicated to ensuring our customers feel supported every step of the way, and it’s great to know Stephen made a difference in your experience. Please feel free to reach out anytime—we’re here to help!
Personal service to a T
I have been dealing with Raphael at blink for the last 6-7 months and it has been a pleasure. Saving cash is paramount, however when I know I have someone who is willing to go above and beyond to help us out, couldn’t ask for anything more. Keep up the good work and look forward to speaking soon.
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Thank you so much for your kind words and for recognising Raphael’s efforts! We’re thrilled to hear that he’s been able to make a positive impact in your experience with Blink. Going above and beyond for our customers is something we strive for every day, and it’s wonderful to know that Raphael has been able to support you in a way that meets those high standards. We look forward to continuing to work together and supporting your business. Please don’t hesitate to reach out whenever you need us!
Thank you to Aisha Nur
I had some great help from Aisha Nur after needing my rates refreshed. She helped with the walk through of the Blink Portal and honestly, it's fantastic and I'd always choose her to help me as she in is very clear in communication and extremely professional.
30. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hey Niraj!
Thanks for the 5 star review! I'll be sure to pass this feedback onto Aisha.
Annabelle Dover
Annabelle Dover - Superb lady. Very helpful and informative. Resolving issues and moving forwards in the right direction.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi Paula,
Thank you so much for your review. It’s great to hear how Annabelle resolved your issues.
“The Blink portal streamlines…
“The Blink portal streamlines reporting, making it easy to manage payments with detailed email summaries for every transaction. Our paylinks at RCUK and card machines are exceptionally reliable, providing secure and flexible payment options for customers. If any issues arise, then Raph Begal and the live chat support is readily accessible, with helpful assistance available directly within the portal.”
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi Shimmy,
Thank you for your kind review! We are overjoyed that you had such a positive experience with us. Your feedback helps us to continually improve our services, and we appreciate your support.
Please reach out to us anytime.
Blink is a game changer
Blink has been a very welcome addition to our firm.
It has helped enormously with credit control and makes it so much easier for clients to pay their bills with very minimal effort.
Blink staff are always helpful and quick to resolve any queries - Aisha Nur was great when organising our new card terminal and made it a seamless transition from our previous provider.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi Sarah,
Thank you for sharing your positive experience with us! We strive to provide excellent service to all of our clients and it’s great to hear Aisha made your transition to a new card terminal seamless, I will be sure to pass this feedback over to her.
Heartfelt Thanks
We would like to sincerely thank Robert Hunter from the Blink Success Team, for dealing with our emergency request for additional terminals with such efficiency and speed, that everything was done and dusted a day earlier than expected.
So very well done, Robert, you have been nothing but great to deal with.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi there,
Thanks so much for leaving a 5* review! I'm glad Robert was able to deal with your emergency request. I will be sure to pass this feedback back to him.
Please don't hesitate to get back in touch should you require help in the future.
bad serves from agent in manchester
bad serves from agent in manchester never picks phone and answer emails
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Thank you for your feedback. We're sorry to hear about your experience and are keen to investigate this further. We requested additional information to help us identify the issue but, unfortunately, haven’t received a response.
We pride ourselves on our prompt service and ensure that our support team is available to answer calls within 15 seconds, with no wait times or queues. If there’s anything more you can share with us, we’d be glad to look into this matter thoroughly.
Thank you again, and we’re here to assist however we can.
Great Service
My shop uses Blink payment and all I can say is they're great! The company and what it offers is excellent not only that but anytime I have had any queries or issues I've been able to phone and get through to someone very quickly which is a rare thing these days! The latest issue I had I got through to Oscar who spoke to me like a human and talked through my issue. I'm not technical and I wasn't made to feel that way on the call. Genuinely the best service I've had from a company.
16. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hey N. Edwards!
Thanks so much for your 5 star review, I'm really glad that Oscar was able to talk you through your query.
Please don't hesitate to contact us should you require assistance in the future! :)
Missing Money
So had 3 missing transaction in their feed that I queried over a week ago. their system has told our system that a payment has been taken but then money wasn't sent to us. There are transaction on the Elavon system. They then closed the issue because they have associated a random email account with our blink account which they emailed and got no response from.
They have then re-opened the issue but I am still awaiting a response.
This is all managed by the worst issue management system I have ever come across. The client has no visibility of the content of an issue. You don't even get a copy sent to you when they create the ticket.
In response to the response:-
A week later still no information about the problem. No response to the tickets on the system and no agents available to discuss the issue with. All I can do is open a new ticket about lack of response on the previous ticket.
12. september 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Thank you for taking the time to leave your feedback. We're sorry to hear about your experience and understand the frustration caused by the missing transactions and communication issues.
We sincerely apologise for any confusion regarding the email associated with your account. Our aim is to address issues as efficiently as possible. We are committed to resolving this matter and will ensure that your case is reviewed as a priority.
Regarding your feedback on visibility and communication, we are actively reviewing our system to enhance transparency and provide our clients with better access to updates on their queries. Your insights are valuable and help us improve.
Our team will reach out directly to provide an update as soon as possible. Thank you for your patience, and we hope to restore your confidence in our service.
Blink Payment outperform their competitors
We have looked at a number of Blink Payment competitors and nothing compared. Easy to use and great people to work with.
Rafi Dines provided the demo and managed us through the onboarding process. He did a great job, it was a pleasure to work with him.
18. september 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi Mike, Thanks so much for your 5 star review! It really means a lot that you've taken the time to write this. I'm glad Rafi provided you with an excellent service and I will be sure to pass your feedback onto him.
terrible terrible customer care
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
We’re sorry to hear that you are not satisfied with our service. Your feedback is valuable to us we appreciate your feedback. We are committed to resolving any issues you may have encountered, please do reach out to our support team should you wish to provide us with more detailed feedback.
Quick response and query was resolved
16. juli 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi Zowie, thank you so much for your 5 star review! We strive to provide excellent service to all of our clients and it's great to hear we exceeded your expectations.
Big thanks to the team at Blink for…
Big thanks to the team at Blink for helping me all my constant queries, always very quick to respond and very helpful
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi Bruton Vets, Thank you for your 5 star review! I'm glad we are able to help you with your queries. We are always here to help, please don't hesitate to contact our support team anytime you need our assistance.
Exceptional customer service delivery
Jay was clear, precise and patient. Gave excellent guidance in a non-patronising manner. First class customer service.
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Hi Frank Pine Ltd, Thank you for your feedback on your recent experience with Blink. We are thrilled to hear that Jay was able to resolve your query!
Prompt and diligent support
Our Client Support Specialist, Jay Holder, was on hand to help resolve our issue/case promptly - much appreciated.
21. juni 2024
Uopfordret anmeldelse
Besvarelse fra Blink Payment
Thank you for your 5-star review! We are so glad your query was resolved promptly and will pass on the great feedback to Jay.
Besvarelse fra Blink Payment
Hi Naomi, thank you for taking the time to leave us a review. We're delighted to see that you've rated us 4 out of 5 stars and that the team have been helpful.
Should you have any suggestions for how we can make your experience even better, we'd love to hear from you! Your insights help us continually improve and ensure that we're meeting your expectations.
Thank you again for your feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.