Bladeandbutler Anmeldelser 

393
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish. My global knives are better than new. I can’t recommend highly enough. Will use again without hesitation

Bedømt til 5 ud af 5 stjerner

Excellent service, had some vintage good quality knives I inherited from my Italian grandmothers house, been in storage for years, so pleased I found this site. Very easy process with Blade & Butler,... Se mere

Bedømt til 5 ud af 5 stjerner

My knives - 2 Globals, 2 Zwillingen and A.N. Other - came back like new; not only sharpened but polished, reshaped, and - in the case of the Global - with the black hot-knives stain removed (thanks, t... Se mere

Bedømt til 3 ud af 5 stjerner

Liked: quick turnaround, good delivery process, knives are nicely sharpened It was my Bad luck that I chose to use service just as they shut down for summer holidays! Slightly disappointed that... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Slibning
  2. Knivbutik

Skrevet af virksomheden

Knife sharpening by courier to foodies, home makers and households across the UK. Over 100 years of heritage. Fast, easy, affordable. Join the ever growing Blade & Butler family today!


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

393 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(393)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Old knives now perform as new

Very pleased with my newly sharpened knives which, though well over 20 years old, now cut like new and this has saved me buying new ones. Also very impressed with the knife sharpener I purchased. An excellent investment all round.

21. februar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful experience

Awful experience. They lost my knives via Hermes. Unclear customer journey on website means I have no insurance to cover my loss. Patronising and defensive customer service. Avoid.

20. februar 2022
Uopfordret anmeldelse
Bladeandbutler-logo

Besvarelse fra Bladeandbutler

HI Mark,

thank you for your feedback.

As you know we have been liaising with you privately regarding your incoming shipment.

You will be aware that Hermes have not lost your knives.

Your knives were delayed due to an outage at the National Hub affecting all retailers using Hermes.

Your knives were received by us and were sharpened free of charge.
We refunded you for your order in full.

We are always without exception, courteous, professional and helpful to our customers.

Kindest,
The Blade & Butler team.

Bedømt til 5 ud af 5 stjerner

Global knives - like new

Had 3 global knives, that I hadn't used in years, were extremely blunt, so had put them away. Decided to try getting them sharpened when the cheaper knives I had were becoming blunt and boy, why didnt I do this ages ago! Knives are like new, extremely sharp.
Used the "free" Hermes delivery option, took a total of 12 days from placing order to arriving back sharpened. So if you don't have spare knives to use while away, might be worth paying the extra for DPD or buy a knife from them when you order! The one I got sent for £8 was more than decent to use.

8. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Great service! Can't fault them, the process is super easy! My knives have come back super sharp and one of the knicks out of the end was removed sympathetically. Customer service responded really quickly to a question about dispatch, turns out I already had a dispatch email in my junk folder!

3. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Awesome service

Very fast service, reasonable price and great results, will use again! My 12+ years Hattori Japanese Knives are like new

2. februar 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Smooth and drama-free experience

A smooth and drama-free experience. The knives are much improved but had a bit more of the tip taken off than I had hoped for, and the scratch marks on the sides could have been better polished out. But on the whole a good service and one I will use again.

2. februar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Truly awful service

Truly awful service. Sent 5 japanese kitchen knives on 6 January. Chased on 16th as had not returned. apparently they were a delivery depot but since i have had no update on where they are despite much chasing. they are unresponsive to email and never pick up phone. would not use again

1. februar 2022
Uopfordret anmeldelse
Bladeandbutler-logo

Besvarelse fra Bladeandbutler

Dear Customer,

thank you for your feedback on a situation that is still on going and one that we have been helping you with.

We have been in constant communication with you since you first contacted us on this matter and have replied within hours to all of your emails. It would be great if you could reflect that in your feedback.

Hermes had a major incident at their national hub which has impacted all retailers across the country that use Hermes.

This has resulted in major delays to all incoming orders which chose Hermes as their shipper.

We received your knives and serviced them free of charge as we refunded you in full for your order.

Kindest,
The Blade & Butler Team

Bedømt til 5 ud af 5 stjerner

Brilliant job

Brilliant job, I’d say the edge on the Santoku knife is even better than when it was brand new. 5⭐️ All the way

6. januar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant company

Brilliant company, not very often you get such good customer service, emailed with questions and very helpful, easy to order and knives exceptionally sharp... Very impressed

4. januar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

excellent service

Just had three knives sharpened. One japanese one with chunks out of it. All come back razor sharp...not so cheap if you opt for the fastest turnaround but can't fault the service or the end result.

12. november 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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