Blackview & AGM Rugged Outdoor Smartphones Anmeldelser 27

TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

right out of the box my bl8800 pro has terrible sound for phone calls and messages. it's, so far been impossible to reach anyone to fix this. also this issue is pretty common but on its site/s there's... Se mere

Bedømt til 5 ud af 5 stjerner

MY PHONE WORKED BUT DID NOT RING. MY PHONE TEXT BUT MY INCOMING TEXT WOULD GO TO MY OLD PHONE.I HAD COMPATABILITY ISSUES WITH MY SPRINT SERVICE. I REACHED OUT SEVERAL TIMES TO SPRINT. NO PREVAIL.. SO... Se mere

Bedømt til 1 ud af 5 stjerner

My phone broke due to a technical issue I have tried for the past month to get customer support to help me but nothing. I waited much longer then expected for the delivery almost 4 months then ibe had... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Recently I became a Blackview mobile phone convert. The reason is simple despite one disappointing model, I have found that they are built like tanks. Being disabled I now have two in case of unexpe... Se mere

Virksomhedsoplysninger

  1. Mobiltelefonbutik

Skrevet af virksomheden

We are the Authorized Global Agent for Blackview. Get BV9800 instantly in the countries we sell to. BV9900, BV9800, BV5900. We have local warehouse and repair centers to ensure the best experience for you. Our Blackview smartphones are sold with local 1 Year warranty. Buy Online. 14 Days 1-1 Exchange. Quality Checks In country. Price includes Custom Tax and Shipping.


Kontaktoplysninger


2,9

Middel

TrustScore 3 ud af 5

27 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Support

I had a few questions before ordering my new phone and support (via chat) was very helpful. All questions were answered. Placed my order yesterday and am looking forward to my new phone!

16. december 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

blackview is a total hoax. a fraud

My blackview mobile phone stopped working for just over a month and blackview has been defiant of the warranty, since I received it it was flawed. blackview is a total hoax. a fraud

10. december 2020
Uopfordret anmeldelse
Blackview & AGM Rugged Outdoor Smartphones-logo

Besvarelse fra Blackview & AGM Rugged Outdoor Smartphones

Hi Kanaga,

We are sorry to hear about your Blackview phone. Please note that we are a Global Agent for Blackview for the US.

We tried looking for a receipt with your name in our database but could not find one. This likely means that you did not purchase the phone from our official US store - https://us.blackview.store. Or did you use a different name when you bought the phone? If so, please tell us the name on the receipt as you are likely still eligible for claiming a warranty from us.

If you did not buy the device from us, we are still more than happy to help.

As much as it is unfair that we get negative reviews from customers that did not buy their devices from our store, we still would like to apologize and hope to resolve your issue to the best of our abilities.

Can you elaborate more on what is going on with your Blackview device?
Which model is it? Please email us back at us@blackview.com.sg

Sincerely,
Blackview US

P.S.
As a warning to other's whom are considering to buy Blackview, PLEASE PLEASE choose a reputable seller. We have also written about what to look out for when buying a Blackview device, here:
https://us.blackview.store/blog/buying-blackview-smartphones-from-amazon-or-ebay
https://us.blackview.store/blog/bestplace-buy-blackview-ruggedsmartphone-unitedstates

Bedømt til 1 ud af 5 stjerner

I wanted assistance in choosing a…

I wanted assistance in choosing a blackview phone that would meet the needs I had. I tried reaching out via chat, sat there for almost 2 hours at number one in que with no response. Looked for contact number, finally found one which just led to a recording stating busy and was disconnected. If this is the type of service I can expect once I purchase a phone I have to rethink my position on wanting a blackview.

20. november 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Please use a credit card if you…

Please use a credit card if you purchase a phone that is over £100.00 in value from Blackview. Otherwise you could be disappointed when you find out the 1 year warranty is not worth the paper it is written on.

25. oktober 2020
Uopfordret anmeldelse
Blackview & AGM Rugged Outdoor Smartphones-logo

Besvarelse fra Blackview & AGM Rugged Outdoor Smartphones

Dear Rod, I am sorry to hear about your trouble with your Blackview phone. From your reviews and profile, I noticed that you bought the phone in Europe. We are the US Store (https://us.blackview.store). Would you mind re-directing your review to https://www.trustpilot.com/review/blackview.fr

Bad service is a very common problem when buying a phone from a wrong store. We wished buyers would know this before they buy. I hope this review will serve as a warning to future buyers.

We have also written about what to look out for here:
https://us.blackview.store/blog/buying-blackview-smartphones-from-amazon-or-ebay
https://us.blackview.store/blog/bestplace-buy-blackview-ruggedsmartphone-unitedstates

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere