BLACKROLL® Australia Anmeldelser 116

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I've made a couple of purchases of products from Blackroll. I appreciate the range and quality of the products. Even though they are a little pricey they are worth the extra spend for quality and reli... Se mere

Bedømt til 5 ud af 5 stjerner

I love the new, resistance band. I can adjust the tension to whatever I choose with all the different hand holds. I also feel more confident that the band won’t break. My previous resistance band snap... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

recovery pillow too small to be useful for anything, overpriced, thickness not revealed in size description. no support at all unless your shoulder to neck measurement is the width of a book. Sorry it... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This product was purchased for my adult son, who's not felt the need to use it yet. He is really hoping it will ease muscular and upper spinal "tightness" when he does need it. Basic plain rollers do... Se mere

Virksomhedsoplysninger

Skrevet af virksomheden

BLACKROLL® share the vision to establish best practice fascial training, common pain treatment and recovery strategies relevant for sports, human performance, corporate and medical applications. Due to different fascia training tools and methods, our products and services are relevant across all fitness levels and life situations. Based on the involvement with scientific research BLACKROLL® is an innovation leader in the field of fascial training and education. BLACKROLL® products are lightweight, durable and optimised for best effect and practicality during everyday use, enabling people to take their well-being and performance into their own hands on a daily basis. The products are made in Germany with 100% recyclable materials and the production process is optimised towards energy efficiency and sustainability.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

116 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 4 ud af 5 stjerner

Quality products but gripe with Shopify

I've made a couple of purchases of products from Blackroll. I appreciate the range and quality of the products. Even though they are a little pricey they are worth the extra spend for quality and reliability. Orders take a couple of weeks from WA and the company is upfront about that. Out of curiosity (not concern) I wanted to check the freight progress so I clicked on view order/track order with shop and up pops a QR code. I scanned the code only to find that I'm required to download the Shopify app. No I don't want to download an app just to check where my order is at in the pipeline nor do I want to contact Blackroll help. I should be able to check without needing to download an app!

16. januar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Poor quality components

Bought the compression boots and received them in early Dec 2023 and had them just over a month and one of batteries stopped charging. So now I can’t use the boots

While the batteries worked the boots worked great, you get about a hour of use out of each charge. I use the boots about 2-3 times a week, so after about 20 uses one battery won’t charge at all so the boots don’t work. Very poor quality of batteries to last only a month. I tried different usb-c cables to see if it was the cable but different trouble shooting proved it was a battery issue.

I have reached out to Black roll twice with no response.

Wouldn’t recommend buying
Very expensive for short term use

16. januar 2024
Uopfordret anmeldelse
BLACKROLL® Australia-logo

Besvarelse fra BLACKROLL® Australia

Hi Charney, thank you for your review. You are covered by our warranty for this and we will replace the faulty batteries for you no problem at all. You are absolutely right, they should last longer than this and they normally do since we offer quality products. But sometimes electrical devices can be faulty and that is what the warranty is for and we are happy to help you with this. You sent us your email on Friday 26th Jan (public holiday) and we have just responded to it today (Monday 29th - the first business day after the long weekend). Thank you and we will be in touch via email to make sure your replacement batteries are with you shortly and you can continue using your Compression Boots.

Bedømt til 5 ud af 5 stjerner

Blackroll - The Best In Their Field

I found out about their duo ball from my first ever personal trainer in 2017 and honestly, I could never go back to a regular foam roller. These stay off the spine and are just perfect in terms of rolling out your back. They really get into it!

I spoke at length to Christoph where I quizzed him on the duo ball, the foam roller and the trigger point ball as well as the different sizes.

He was exceedingly patient and helpful to me. I was a bit excitable and eager to ask all my questions and find out all the information, interrupting him at times, but he explained everything I wanted to know clearly and concisely, which didn't go unnoticed. I greatly appreciated it!

I also needed to make a change to my order and that was done with a minimum of fuss by Christoph.

I talk about them to anyone who I see with a regular foam roller and have bought them for all my family and friends as gifts. They all love them!

The SLS edition of the duoball was a fantastic touch. And it's cool to have their emblem on the product! The people who I've given them to are really into the beach and that's been an added bonus on top.
Postage was fast and without any plastic packaging which is environmentally conscious.

You can't go wrong with Blackroll and trust me, you will not regret it!

I COULD NOT RECOMMEND BLACKROLL's customer service and PRODUCTS highly enough!

2. marts 2022
Bedømt til 5 ud af 5 stjerner

Awesome Product

Easy order process, fast delivery and a great product. I've had a boxers injury for the past 25 years which I recently injured again, specialist recommended 'Blackroll' and honestly in a couple of weeks it has changed everything for the better, have pretty much full movement of finger/knuckle for the first time In years, awesome!

7. januar 2022
Bedømt til 5 ud af 5 stjerner

This is the second pillow ive bought…

This is the second pillow ive bought and probably more to come! Having chosen it form the Scenic Eclipse onboard Pillow Menu! whilst on holidays, I bought one on my return - my kids love them so much i've now had to start buying them for the rest of the family! so good and easy to take on holiday too - rolls up small!

31. december 2021
Bedømt til 5 ud af 5 stjerner

Amazing!

Absolutely love all the Blackroll products that I have bought.. roller, mat, pillow and bands!

17. december 2021
Bedømt til 1 ud af 5 stjerner

Product description was not clear and

Product description was not clear and misleading it was the pillow case instead of pillow my money got wasted. Is there any option to return it or replace or get refund?

21. november 2021
BLACKROLL® Australia-logo

Besvarelse fra BLACKROLL® Australia

Hi Badal,
Anthony from BLACKROLL® here. I am really sorry to hear that you have not found the PILLOW beneficial to your sleeping routine. We provide a 100% satisfaction guarantee to all of our customers, so if you would like to return the PILLOW, please email as@blackroll.com.au with what you would like to do and we can have a return or refund organised.
Thankyou
Anthony

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