Bitspinwin Anmeldelser 

I deposited money to a game and it was never added. Cuatomer service said I played it out… Totally scam! Don’t waste your money!

So I was referred to this site by a friend because my friend had problems with some of the other sites but he told me that he never had a problem with this site paying out and he enjoyed the variety of platforms on this site. So of course I joined and I got the sign up bonus. Which I would like to add they say you can withdraw up to $50 a day without depositing anything as long as you send a picture and verify your identity. And when I joined I didn't think very much of it I started playing I only had like $10 basically to play on or something next thing you know I won $550 and that was just on the sign up bonus so I haven't deposited any money yet but yet I have a balance of $550 so I went to go and withdraw $50 because in order to withdraw a hundred you have to deposit some money at least. And I didn't have the money to deposit so I figured I would just withdraw the 50 when I got that deposit it keep withdrawing 100 and play some different games. Instead it's now been 5 days and I have not received a dime yet. I keep being told that my account and game logs are under review and that I will receive an email shortly. I even emailed support and ask them if they could expedite the process which I have already done numerous times in the chat and now I got a support ticket started with the email support. And now it's going on 6 days and I've tried to withdraw $50 every day and everyday it gets put on hold and when I ask the support they tell me that it's investigation and their processing the game logs. How long could it take for them to process a day's worth of game logs I want it that fast and I haven't played since then. It really makes me feel badly like I can't trust this site when they say they will pay you off their sign up bonus yet I have not received a dime of the money that I want off the sign up bonus yet. And I was lucky enough to win $550. But I'm worried I will not see any of that money. My email is micc8795 at gmail dot com in case they are wondering. And I have written support chat and support ticket emails to you guys numerous times about it already and still have not received anything. I really would just like what is owed to me so I can continue to play and have fun. This almost makes me think that they don't pay out to anybody who hits really big like I've read another comments. But I hope and I pray that all this will change and they will begin to pay me or at least just pay me the money they owe me and I can continue to play and enjoy the games myself and have fun. So if they do pay me I will be back on here and that's a promise and I will change my review and I will explain everything that happened and that they came to me and made it right. Because that's what I feel a real company would do and my buddy recommended this company so I feel like they have to be good for something. Like I said I will change my review once I start to receive some of my money until then I'm still out $550 that I won off the $20 sign up bonus and have not been paid a penny of what I've won yet I hope that they can make this right

Update 6/19
So they finally asked for a verification photo I submitted it and it was approved and I was sent 50$
So after that I requested another 50 and my withdrawal request was pending then an hour ago they changed it to on hold
Now idk what to do I only have 20 left to my name and I would deposit it for now but then I wonder and worry if they will put those funds on hold if I deposit them. Hopefully they will send me at least another 50 so I can load 51 and start doing withdrawals of 100 but I'll find out hopefully very soon seems how they can never give me a time frame.

I have not been able to get my email address updated so I can receive my bonus I’ve been waiting for 2days

Been waiting almost 24 hours even Transferred my withdrawal from Being deposited to my Bitcoin address to my doggycoin address. Because they told me. I will receive it faster. And it's still been 10 hours and my withdrawal is still pending. I've an email with them backing for several times And they have no answer for me. Just telling me how traffic on the doggy coin I thought that's the reason why we switched to doggy coin. Because it process is a much faster. That is not , it seems to be worsen then waiting for withdrawal bitcoin

When wrong is they always ignoring you during times of making withdrawals it’s takes very long time of waiting they are not concerned about ur big problem since April 24 guys you don’t care about my situation feeling upset so much been playing here long time is not like this before but suddenly changes something keeping me waiting for a very long time to get my winnings here is more than a month now guys no one cares about that u know guys this is not really good maybe u guys trying to steal money $800 if u do not taking action now guys plz tell ur supervisor that I’m gonna sue your company right now for telling them
For stealing my money $800 I have pending transaction since April guys in vegas7 $800

BitspinWin's customer service is great, always helpful and professional. Withdrawals are smooth, simple process. Awesome daily bonuses, too.

I signed up at this site and did receive the promised $20 sign up bonus. I had to verify my identity before receiving it, which I have no objections to at all. within the next few days I made a deposit and also received a social media bonus. I have won money on 2 different platforms but cannot redeem it. they asked for identity confirmation again. I have provided the photos they have asked for at least 8 times and each one gets declined. I have followed al their linstructions and am at a loss as to what to do. I have already confirmed identity before ever playing! I have an email saying so! I have played in many casino sites and none of them required id verification more than once. I feel harrased and cheated. if my identity confirmation wasn't enough to redeem my winnings, it should not have been enough to take my money! they refused to approve any photos or refund my deposit.

Horrible I been waiting a whole month in Half for my 800, still nothing . Money is just sitting on the game account an all they keep saying is it is on hold. They’re loosing more then they’re gaining so they are now ripping people off , soon or later they will have law suit against an we all will get our money , this is ridiculous I been a customer with them for over a year never had issues until now . This is beyond wrong a they will have to pay .

If there was a way to give negative stars I would. They are horrible. They don't give you your bonus or discounts every time and fighting with them about it only brings "a special team is on it and will fix it" no they won't they rope you in with a discount/promo take your deposit and give you your deposit but, not the promo they promised. Their customer service is horrible and doesn't do anything. Don't play here.

My first withdrawal horribly gone bad for only a lowsy 50 bucks , they denied me numerous the times over and over , didn't reach out until 15 hours later just to continue on the next 6 hours in denials for my verification, Never have I've experienced such a horrible cash out , it's not worth the lowsy 50 bucks people continue on with the other companies you get more withdrawal and fast ab accuracy this company hates paying out

They will not pay you after you start to actually profit anything.

honestly this is my first withfrawal an im so excited cuz i been broke an i realized i have my daily bonus on vegasx thank u bitspinwin ur guys services an customers services are really quick an dedicated

Still haven’t received zany information nor my Winnings!!!
BEWARE IF YOU WIN BIG, THEY WILL NOT TRY TO PAY YOU OUT!!!!!

These guys were doing good, but on May 16th I requested a withdrawal and it's a whole week later and I haven't received it ...first they said it was a issue with the platform, then they said something about the system...which I didn't bug them for 4 days figured it will be fixed well I was wrong, now they r saying something about the logins report. I dk but I have to bug them and get updates myself. Now I DNT want to add money because I'm afraid that it will be put on hold when I redeem. But they said they r working on it....it's just not getting through my skull how it's been this long and they are supposed to be top good online site of gaming

I've been asked to verify myself again and I've sent in photo but it's not been addressed yet submitted it over 12 hrs ago. I'm having the same issue with bitbetwin and I've submitted over 5 photos there with me holding my identification card SMDH this is crazy

We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.

I deposited $10 so that I can play Game Vault it has been 24 hours! I have spoken to customer service like 10 times and my money is still not on there. I just ended a chat, well actually I didn't end it, the customer service rep I was talking to ended it ABRUPTLY! I believe his name was Marcus or something. He was extremely rude, condescending, and insulting. He called me a troll. His written english was broken and I did not understand what he was asking me. So I told him to please explain what he was talking about because I didn't understand and what he wrote made no sense, and he got upset about it and he says "Do you want me to be grammatically correct or do you want your issue resolved?" (I mean , it's kind of hard to get anything resolved if there's a language barrier and I'm not understanding him). He basically gave me an ultimatum. I have never come across a customer service representative that is so unbelievably rude and disgusting. Who talks to customers like that? Who hired him? Who trained him!? He should not be getting paid a salary with that nasty attitude and horrendous customer service, shutting customers down and not resolving a thing! And in the middle of me typing a message regarding a # he asked me for, he straight up ended the chat on me without a word and without resolving the issue of my money being missing. This casino is a joke, a scam! They took my money, gave me false promises and the runaround, verbally mistreated and disrespected me, and they basically hung up on me on the chat. This is wrong on so many levels and I don't know what to do. But I assure you I will be leaving this review on every single platform, website anywhere where there is a review to be left, I will leave it, so that the whole world knows how they steal and mistreat customer who give them their hard earned money for some enjoyment. One down, many many more to go.

Bitspinwin 👍🏽👍🏽💵

Love the games customer service is #1 and fast payouts!