Bistrot Pierre Anmeldelser 

We have been going to Bistrot Pierre Kidderminster since the opening night, when we were so kindly invited to attend. For a long time it was great and we visited regularly.
I am sorry to say that recently it has dropped in all areas, and we now hardly ever go, preferring other (very) local restaurants.
Not sure why this has happened, but it seems they don't feel the need to treat people as I belive they should, so......I spend my money elsewhere. Shame, but that's how it goes when you take your eye off the ball, I guess.

Birmingham
Started badly with a long list of food they didn’t have.
Service took, forever.
Staff were miserable and unwelcoming.
Food missed off order and was Luke warm. Will not be back

Service was timely and acceptable but no enthusiasm, interest or friendliness. No offers of tea or coffee. Job done.
Small food portions and lambs leaf dumped on a warm tart was out of place and unnecessary.
Desserts could have more cream/ice cream.
Won't be rushing back.

In Swansea
This restaurant is a SCAM!!! As our group of party is more than 10 people they have to booked us in a private room with £200 deposit!! That’s fine. Then we asked if we could order the evening menu soirée which is £22 for 3 courses meal with a complementary glass wine apparently we’re not allowed as we are in the private room! We are like wth?! 🤦🏻‍♀️ We also got charged for £5pp for the room!! The portion sizes were small and we felt it was all overpriced.
We won't be returning and not recommended! Terrible service!

Bistrot Piérre in Preston Town centre, Lancs is a beautiful venue,set in a converted historic church in a fantastic location. The food is delicious, the staff are exemplory and the decor us charming. We recently held a baby shower there and they went above & beyond to accommodate our every need. They gave us a personal staff member throughout, thsf were polite, smiley and attentive. The price was amazing and more than we could ever have hoped for. They made the event so much easier with all their assistance and willingness to make our experience fabulous. We would all recommend Prestons Bistrot Piérre 100%...
Would definitely use the place for an event again and will be eating there soon.

Came here with my girlfriend and whilst it was quite expensive, the food and service was excellent. Will definitely be coming back!

My first observation is that we haven eaten at Bistro Pierre on a number of occasions we were not offered a Trust Pilot review on this latest occasions. Wondering if this is because we indicated to the management on this latest occasion our dissatisfaction? Booked for my birthday 5th August at BP in Nottingham. With my wife and son and all ordered rump steak 2 were medium and one medium rare. The 2 medium were a little overdone but still good. My wife who had medium rare was literally unable to eat her as it was mainly fat and grissle. This was pointed out to the waitress who merely raised her eyebrows and commented 'really'. She walked off and returned about 10 minutes later to collect the plates. We were asked if we wanted anything else and although disappointed with the lack of interest we decided we would have a dessert. Half way through this the waitress returned and asked if we wanted anything else. We stated no and within 5 minutes our bill was placed on the table although we hadn't finished. My wife was reluctant to pursue the issue as she did not want to spoil my birthday? Very disappointed on this particular occasion.

Plymouth Pierre Bistro.
Faultless service. Booked into rooms mid afternoon. Fabulous simplicity, sumptuous pillows, really comfortable super king bed.

Food and drinks and service, faultless. Very cheerful staff. Breakfast, huge choice, eaten outside in the sun. Limitless tea and coffee, excellent croissants.

Very impressed will return.

A trip to the Mumbles one!

Not again...

We ordered near £80 worth of food and drinks for 2 people. The lady could not even cut her pork as so overdone.

I was told I could not change chips for potatoes and was charged then for the potatoes even though I did not even have my chips?

I was a Chef for yrs, I learnt through School and continued for yrs until I'd had enough. If this was my restaurant I'd sack some of the staff or retrain them, this quality establishment is performing badly, they need Chef Ramsey?

The service was poor, had to ask for water, we cancelled our next booking and will avoid this one?

You'd think the management would get these places sorted.

Sorry but over priced and poor quality will not be going again

We were a small party of 4, visiting the Southport restaurant - early evening of 28th July.
Quickly greeted and seated, but then waited for for over an hour to have the order taken and meal delivered. No apology for the long wait.
We also had to make 3 requests for a jug of water and one of the desserts was cold.
There appeared to be plenty of staff on duty, but most were at the bar area, talking and apparently chatting on social media. The venue was not particularly busy and sadly we didn't see any evidence of management on site or enthusiasm to look after guests.
A very disappointing experience as we have visited this restaurant on several occasions and always had prompt, courteous service, with great food.
We will not be rushing back or recommending.

We visited the Eastbourne branch of Bistrot Pierre for the first time last night, having had the Soiree Gastronomique (six course menu) recommended to us. It is in a beautiful location overlooking the sea and the restaurant was very busy, being late July. I had booked in advance so we were shown straight to our table and our main waitress, Mia, quickly took our order. Despite reading other reviews about the long wait to be served, we received our first course quite quickly and Mia seemed to note when we had finished each course and there was not too long to wait to receive the next course - although there was sufficient time to digest between each. On the plus side, we thought the food was fantastic. Probably the best onion soup I have ever tasted, the Steak Diane was perfectly cooked, and the chocolate torte was delicious. On the negative side, it does feel very frenetic because of the staff. We actually had five different waiters/waitresses serve us during the meal - although Mia was there at the beginning and end, and in the middle asked us if everything was OK - but it would have been nice to have had the continuity of the same person throughout. It was good that there were plenty of staff on a busy summer's evening, but they all rushed everywhere as if their lives depended upon it, so every few minutes there was one of them dashing by, grim faced, or squeezed in beside you at another table - which means that the evening didn't feel relaxed or leisurely, and it was like eating in the middle of Piccadilly Circus. Maybe at another time of day it would be calmer and more relaxing. If you enjoy good food, then this is definitely worth a try. And if you like a busy, hectic atmosphere, then this is the place for you.

Went to the Eastbourne restaurant. What a spectacular setting. Lovely sunny day sitting on the balcony and felt like we were on the Mediterranean. Really tasty food and very reasonably priced. Our waitress (Adie) was perfect and deserves a shout out. Can’t recommend the place highly enough.

Dreadful food... over cook... no way is the chef "french classical trained"... sorry but Bisto Pierre comes to mind. The wine was beautiful!

My family, friends and I have eaten at Bistrot Pierre on many occasions and have enjoyed each and every time . . .until tonight.
We were eventually shown to our table by the maitre de.
We waited for at least ten minutes before anyone came to take a drinks order.
Shortly afterwards our meal order was taken.
We then waited for twenty five minutes for the drinks to come to the table only to be told that there was no rum for a Mojita. A drink ordered without ice came with it almost full to the top with ice.
We had asked for a jug of water and didn't get one all night.
We then waited fifty minutes from ordering food until it came.
When mine came, the broccoli was so over cooked that two were just stalks without a floret.
I sent my vegetables back only for the same two stalks to be placed back on the table.
Three of the meals had no asparagus at all. We were told by the waitress that the dish didn't come with asparagus although it clearly said on the menu that it did.
The Chef came out of the kitchen wearing his Chefs whites. They were filthy and looked like they hadn't been washed for some time. He then proceeded to the toilet in his Chefs jacket and returned to his kitchen to continue cooking.
Service was chaotic at best with what appeared to be young, inexperienced staff.
I complained to the manager and he waived the bill.
A very disappointing birthday meal.
We didn't even stay for dessert it was so appalling.

Booked a table for 4 in Eastbourne yesterday, food is good but the service was awful. We ordered starters to come with our mail meals, only one came, one of the main meal was completely forgotten, then the starter came, had to keep asking for drinks, same thing nothing came, had to go to the bar to order. We probably had 5 staff serving us and it was messy, nobody seemed to know that the others are doing, they don’t pay attention to tables or customers and don’t make eye contact so that they don’t have to serve you. Another table was super overcharged too. It was a shamble from start to finish, the management need to step up or it’s in need of management , very poorly organised

Took a punt at going to Eastbourne and ate at Bistro Pierre.

Marty was our waitress and she was lovely, just the right mix of attentive and friendly.

Food was fabulous. I thought I was going to still be hungry but I wasn't! (I had goats cheese salad).

I will definitely be back to sample more food and cocktails. Or perhaps the cream tea.

Extremely disappointing platinum jubilee afternoon tea. Says on menu to Inform staff of special dietary requirements. I wanted 2 VEGETARIAN afternoon teas!!! Again, VEGETARIANS loose deal!! Waitress had no clue what went into a VEGETARIAN sandwich??? How difficult is a non meat or fish choice of sandwich??? Cream cheese and cucumber where 1 choice, smoked salmon another and coronation chicken the 3rd.
We were completely baffled when, 2 finger sandwiches of cheese and tomato (bread was drying out. 2 fingers of cheese and lettuce (white bread - drying out and a 3rd with yes, you guested it another cheese sandwich!!! But no cream cheese and cucumber!!!
The staff don't seem to know what they are doing!!! Shambles
Couldn't redeem any points. ? Why?

Thank you again for your hospitality on the 2nd May. We thoroughly enjoy coming to Bistrot Pierre in Weston Super Mare and it has become somewhat of a tradition over the years, covid permitting of course.
Our previous visit was for my wife's 50th birthday in October last year, so this demonstrates the high esteem we hold your restaurant in.

I have also previously held Christmas celebrations at your restaurant in Newport with a law firm that I work for spending a considerable amount of money but always well enjoyed.

You can imagine my surprise when I looked at my Bistrot Pierre account under my works email address and I had 5350 points removed as per below due to it having expired over time.. Covid prevented us from going anywhere and this expiration is very very unfair and 5350 point prove a considerable amount of money.

This was a real shame as we do so enjoy visiting your restaurant and I wanted to use my points on our visit but was not able to so I just we went ahead anyway.

I hope that you can find your way to reinstate the points as the only reason we had not visited in that time was due to Covid prevention. This unfair treatment completely contradicts the service provided by your staff in your restaurants.

Then you didn't even respond to an email that was sent to your head office as advised by your Weston Manager Cedric which is just rude!

Food was fantastic and staff were very helpful!