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Bisha Rugs Anmeldelser 

5
•
TrustScore 3.5 ud af 5

3,4

Tæppehandel
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Virksomhedsoplysninger

  1. Tæppehandel
  2. også i
  3. Dekorerings- og boligindretningsbutik
  4. Tæppegrossist
  5. Tæppehandler
  6. Tæppeproducent

Skrevet af virksomheden

This brand is dedicated to my Love Bisha. Bisha is Chrismatic, Lovely, Authentic, Royal and Beautiful. This brand is strength and mark of my true Love. Bisha Rugs are Hand-Knotted in the diffrent parts of Rural India — customized by you. We’re proud to bring you incredible designs, while preserving an age old craft & supporting local communities.

Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

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3,4

Alle anmeldelser

(5)

5 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Scammers

Scammers. Ordered and paid for a rug. Never shipped. But they kept my money. Won’t call me back. I’ve put in a claim with PayPal. Beware.

21. maj 2026
Uopfordret anmeldelse
Bisha Rugs-logo

Besvarelse fra Bisha Rugs

We are genuinely sorry that this customer was disappointed with their experience.

However, we would like to provide additional context for future customers reading this review.

The review states that the rug was “never shipped” and that we “kept the money.” This is not an accurate reflection of the final outcome of the order.

The rug in question was a handmade premium rug produced by our artisans in India. As with all handcrafted rugs, production requires significant time, skilled labor, quality inspections, finishing work, and international shipping coordination. Throughout the process, we remained engaged with the order and ultimately completed, shipped, and delivered the rug.

The customer’s frustration primarily arose from delays and communication issues during production and transit. We fully acknowledge that we could have communicated more proactively and that the experience did not meet the standard of service we strive to provide. For that, we sincerely apologize.

What we cannot agree with is the suggestion that this was a scam. The order was real, the rug was produced, the rug was shipped, and the customer received the product. At no point did we take payment without fulfilling the order.

As a small manufacturer and exporter of handmade rugs, our business depends entirely on trust, craftsmanship, and long-term customer relationships. We have served customers across multiple countries and work directly with skilled artisans whose livelihoods depend on the quality of every piece we create.

We respect every customer’s right to leave honest feedback, including criticism regarding delays or communication. At the same time, we believe it is important that reviews accurately reflect the complete outcome of a transaction.

To anyone reading this review, we encourage you to evaluate both the customer’s concerns and our response. We remain committed to improving communication, providing transparency throughout production, and delivering high-quality handmade rugs that our customers can enjoy for many years.

Thank you for taking the time to read our perspective.

Tracking Link - https://www.fedex.com/fedextrack/?trknbr=872117880248&trkqual=2461183000~872117880248~FX

Bedømt til 5 ud af 5 stjerner

Good quality rugs

Honestly, my first impression when I saw it in person was that the quality feels premium right away. The texture has that beautiful natural feel that makes the rug look much more elevated and high-end in the space.

One thing I really noticed is how clean and detailed the craftsmanship looks, especially on the weaving and overall finish. You can tell it’s not a typical mass-produced rug. The design also feels very timeless, which I personally love because it blends beautifully with different decor styles without looking trendy or overwhelming.

And once it’s actually styled in the room, it genuinely gives that expensive, designer look to the entire space. I’m really happy with how it looks in my home so far. 🤍

16. maj 2026
Uopfordret anmeldelse
Bisha Rugs-logo

Besvarelse fra Bisha Rugs

Thank you so much for your thoughtful review and kind words.

We are delighted to hear that the quality, craftsmanship, and overall look of your rug met your expectations. Our artisans put tremendous care into every piece, so it’s incredibly rewarding to know that the details, texture, and finish stood out to you.

Creating rugs that feel timeless, authentic, and capable of elevating a space is exactly what we strive for. Hearing that your rug brings a designer look and natural warmth to your home truly means a lot to our team.

Thank you for choosing Bisha Rugs and for supporting the craftsmanship of our artisans. We hope you enjoy your rug for many years to come. 🤍

Bisha Rugs

Bedømt til 1 ud af 5 stjerner

Expect a “Temu” version of what’s pictured online

The rug I received was the “Temu” version of the photos online - vastly different color palate than what was pictured. (I was prepared that colors might be slightly different in person, but this was different colors entirely - for example, green in the photo online and no green in what was delivered.) Quality was reasonable for the price. It was shipped folded rather than rolled so some damage. Once shipped it arrived quickly though it took weeks of follow up with customer service for them to get it to the carrier after I was notified that the rug itself was ready. After looking into it further it seems like they post photos of nice rugs from other vendors and then deliver a 50%-ish match. Waiting to hear about return policy. Buyer beware.

Update - I spoke with a representative who acknowledged the photos on the website are not of the rug I ordered. No refund option, but they did offer to make and ship a replacement. Want to acknowledge they were in touch quickly and offered this solution, even though it was not one I'm interested in.

14. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I’m honestly so impressed with this rug…

I’m honestly so impressed with this rug 🤍
The quality feels super soft and luxurious, but what I love the most is the subtle textured design—it adds so much dimension without overpowering the space.

It instantly made my living room feel brighter, cleaner, and more elevated. The neutral white tone goes with everything and gives that modern, minimal look I always look for.

Definitely one of those pieces that makes your home feel more put together without trying too hard ✨

22. marts 2026
Uopfordret anmeldelse
Bisha Rugs-logo

Besvarelse fra Bisha Rugs

Thank you so much for your kind words! 🤍

We’re delighted to hear that you’re enjoying your rug and that its texture, softness, and subtle design have helped elevate your living space. Creating timeless pieces that bring warmth, comfort, and effortless style to a home is exactly what we strive for.

Thank you for choosing Bisha Rugs and for sharing your experience. We truly appreciate your support!

Bisha Rugs

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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