One of the best all round systems in social care for recording and evidencing what you do and how you do it. The analytics provide you with everything you need for key performance indicators and CQC... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Since using Birdie everything has worked very well. It is easy to use and there is always support if you need it. Families are always saying how helpful the daily logs are and it makes them feel happ... Se mere
Virksomheden har svaret
We have been using Birdie for nearly 2 years now and it has improved our efficiency and made care planning/monitoring a lot more effective as well as reducing man hours for finances including payroll... Se mere
Virksomheden har svaret
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody. Would be super helpful if birdie... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Birdie
Skrevet af virksomheden
Birdie is the smart homecare technology partner.
We help homecare agencies work smarter – not just harder – by connecting every part of the business in one place. From care management and rostering to finance, auditing, and workforce planning, Birdie brings everything together on one intelligent platform.
Every minute matters in homecare. That’s why Birdie gives you the tools to act fast, prove quality, and plan with confidence. It automates time-consuming admin and surfaces the insights you need to deliver high-quality care, while supporting your bottom line.
Over 1,000 providers trust Birdie to power more than 60 million visits a year. Because when you have technology that works by your side, you can care more and worry less.
Kontaktoplysninger
4 Fulwood Place, WC1V 6HG, London, Storbritannien
- info@birdie.care
- birdie.care
4,5
Fremragende
396 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All the the care plans and call times…
All the the care plans and call times for clients are easy to understand
21. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Getrude,
Thanks for the great feedback! We're really pleased to hear about the ease-of-use with care plans and call times.
Frances from Birdie
The apps is really easy to access
20. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Oluwaseun,
Thanks for the lovely review. We're glad you're satisfied with our software! - Frances from Birdie
Efficiency
2. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Dare,
Thanks for the 5* review! We're really pleased to hear you find Birdie efficient!
Frances from Birdie
Besvarelse fra Birdie
Hi Cristina,
Thanks for the positive review - we're really pleased you're enjoying the Birdie app!
Frances from Birdie
Besvarelse fra Birdie
Hi Hemi,
Thanks for the review! We really appreciate it.
Frances from Birdie
User friendly but on PRN there is need…
User friendly but on PRN there is need to make it possible to correct where one makes a mistake
18. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Jedias,
Thank you for the feedback! We really appreciate it.
Frances from Birdie
Easy access and easy way to get help…
Easy access and easy way to get help from Administration.
You can communicate without anything to the Administration and get help immediately.
20. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi there,
Thank you for sharing your experience. We're delighted to hear Birdie's meeting your expectations - especially when it comes to communicating with the team!
Frances from Birdie
Easy to use and with practice good in…
Easy to use and with practice good in poor service areas.
20. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Barbara,
Thank for you the great review - we're really grateful for your kind words.
Frances from Birdie
Birdie is a very interactive and user…
Birdie is a very interactive and user friendly app. It makes work alot easier and essentially comprehensive in details.
20. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Folami,
We're delighted by your feedback. Thanks for letting us know we're on the right track in making care delivery easier and safer for all involved in the care circle.
Frances from Birdie
Besvarelse fra Birdie
Hi Oyet,
Your positive words mean a lot to us. Thank you for taking the time to leave us a review!
Frances from Birdie
Great app and easy to use
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Alison,
Thank you for your kind review. We're so pleased to hear you're satisfied with the Birdie app!
Frances from Birdie
Easy to use from start to finish
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody.
Would be super helpful if birdie was able to log total miles from first to last client so we don't have that extra work at the end of a week/month
Would be helpful if we could tag 'discontinued/no longer needed' tasks for deletion
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Anna,
Thank you for the great review! It’s great to hear your thoughts on how we could improve the product - I’ve fed this back to the product team! If you have any other suggestions you can head to the Birdie website > product > product roadmap and log any recommendations there and they’ll go directly to the team. Thanks again for this helpful and positive review, we really appreciate it!
Best wishes,
Frances from Birdie
Easy to use and good for reporting any…
Easy to use and good for reporting any changes with clients promptly
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Sally,
Your support is invaluable to us. Thanks for your wonderful feedback! - Frances from Birdie
Easy to use and straight forward
Easy to use and straight forward
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Gladys,
We're so pleased you're happy with Birdie. Thanks for the positive review! - Frances from Birdie
Besvarelse fra Birdie
Hi Christina,
We're so pleased you find Birdie easy to use! Thank you for the kind review.
Frances from Birdie
Besvarelse fra Birdie
Hi Tayyaba,
Thank you for the great review! We're so pleased to hear you like the Birdie app.
Frances from Birdie
Tracking App
Easy to track how carers are complying with requirements.
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Blessing,
Thank you for the great review - it's really appreciated. We're glad to hear Birdie is helping you with tracking and compliance!
Frances from Birdie
Easy to ùse
Easy to ùse, everything I need to report is on the app
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Sheena,
Thank you for the review - it's really appreciated!
Frances from Birdie
A Very Useful App
Birdie is a helpful app and enables me to record most facets of my client's day concisely.
I do feel that, in places, it lacks flexibility. If one adds something in error ( e.g.PRN medication or drink volume )one cannot go back and edit it.
One can also not edit or add to comments under "mood" or "mental health"
Under " Incontinence" one cannot note that a pad was wet AND soiled. One has to add 2 separate entries, which appears 2 indicate that 2 pads have been changed.
Adding photos is not always possible at the time one notices something that should be highlighted. It is not possible to take a photo and add it later when updating Birdie
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Caren,
Thank you for the positive and thoughtful review!
I’m sorry to hear that you've found some aspects of the app to be inflexible. For tasks like PRN medication, drink volume, or mood, there is an option to discard and re-add these entries if something is entered incorrectly. If you'd like guidance on how to do this, please feel free to check out our Birdie Help Centre, or reach out to the support team directly—they’d be more than happy to help!
As for uploading photos, we understand this can be challenging. For privacy and data security reasons, we currently do not allow photos to be added later, but we appreciate your understanding on this.
Regarding the incontinence notes, thank you for bringing this to our attention. I’ve shared your feedback with the relevant team so we can look into how we might improve this in the future.
Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share it. I hope these suggestions help, and please don’t hesitate to reach out if you have any more thoughts or questions!
Warmest wishes,
Frances from Birdie
It gives options on note taking
It gives options on note taking.
It calculates time accurately.
Sometimes birdie takes too much time when you want to log in.
18. august 2024
Uopfordret anmeldelse
Besvarelse fra Birdie
Hi Rosemary,
Thank you for the positive feedback!
We’re sorry to hear about the delays - we often update the platform so we recommend always having the latest version of the app installed on your phone, this will help speed it up for you! We hope that helps!
Thanks again,
Frances from Birdie
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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