The best store ever, great service, best products and the best part! The owner, it’s a really helper guy, he don’t care if you get the more expensive or lower price product, he recommends the best op... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bill provided frequent and informative emails regarding the status of my order. The Arrow mufflers for my Ducati were made to order and shipped from Italy to Miami, at which time Bill processed thrm t... Se mere
I would like to request the cancellation of order number 20909 and a refund of the payment made to this store. The reason for the cancellation is the delay in the delivery of the product. Th... Se mere
Everything went smoothly! Bill's is pretty accurate on estimated shipping times. Even their customer service is great with responding quickly! I would highly recommend them for others. I will also con... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Based in United States, Bill's Exhausts Since 2009 Offers Motorcycle Performance Parts Like Exhausts, Air Filters, Engine Parts, Sprockets ,Wheels And Many More.
Kontaktoplysninger
525 NW 29th St, 33127, MIAMI, USA
- 3058591215
- sales@bills-exhausts.com
- bills-exhausts.com
4,4
Fremragende
283 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 7 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Bill's Exhausts
thanks man :)
Cancelled order and raised price
I found an exhaust for my bike at a good price and placed the order. The owner of the website (bill) cancelled my order and raised the price of the exhaust because he didn’t adjust it due to the tariffs. He should’ve changed the price and eaten the profit off of one exhaust. It’s not my fault you didn’t change the price.
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra Bill's Exhausts
We acknowledge that the price displayed for the was incorrect due to an unintentional error.
As soon as we identified this discrepancy, we immediately corrected it on our website. We then promptly reached out to you to explain the situation and offered you the option to either pay the corrected difference to proceed with your order or to cancel your order if you preferred.
Our intention was to be transparent and fair in resolving the unexpected situation caused by our oversight. We deeply regret that this incident led to such a negative experience for you.
We strive to ensure all our customers have a positive and seamless experience, and we take all feedback seriously.
If you are open to further discussion or if there's anything else we can do to address your concerns directly, please do not hesitate to contact us at 305-859-1215
We value your business and hope to have the opportunity to regain your trust.
Sincerely
The owner
Excellent service.
I bought the SC-Project slip-on exhaust, Arrow stainless steel headers, and the mid-pipe for my ZX-6R. Bill was very helpful—he replied to all my emails, answered all my questions, and helped me with everything. I 100% recommend him!
25. juni 2025
Uopfordret anmeldelse
Excellent.
Excellent service, I recommend it. A store that provides excellent service and the exhaust for my V-Strom 1050 is perfect.
19. juni 2025
Uopfordret anmeldelse
One of the best companies I have…
One of the best companies I have ordered anything from! Communication is impeccable and the delivery was incredibly fast to Australia, I recieved my exhaust well before the estimated date. The website is easy to navigate and prices are competitive, Bill is very responsive and helpful to any questions you have. Highly recommend! Will be ordering again from here!
13. juni 2025
Uopfordret anmeldelse
Ordered an M4 full exhaust for my zx6r
Ordered an M4 full exhaust for my zx6r.
They cancelled my order the following morning with no explanation, stating that I requested the cancellation. I reach out and notify them that I did not request a cancellation and they said characteristics of this order were similar to fraudulent orders observed in the past.. Didn't check in with me for any verification, didn't ASK me if I wanted to proceed with a cancellation. I find that to be very odd given that EVERYTHING on their BS analysis list literally checked out and I never placed any previous orders from this company. They clearly have inflated reviews, and they have some trash algorithm filtering out online orders. I've only ever attempted one order from this place, and this will obviously be my last. They claim wasn’t a customer requested cancellation yet it says verbatim “ Order #
was canceled at your request and
your payment has been voided.” Then they flag real reviews. I’ll just repost it. How is there no way to add pictures with these reviews?
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Bill's Exhausts
our recent order for an M4 full exhaust for your ZX6R was flagged by our system, and we understand your frustration regarding the cancellation and the lack of immediate communication. We sincerely apologize for any misunderstanding or inconvenience this caused.
We want to clarify that your order was not cancelled by our team, nor was it marked as a customer-requested cancellation. Instead, it was automatically flagged as a high-risk order by Shopify's fraud analysis system. This system independently assesses orders based on various characteristics to protect both our customers and our business from fraudulent activity.
When an order is flagged as high risk, our standard procedure is to cancel it. We understand your concern that we didn't reach out for verification, and we acknowledge that this could be improved. We do not manually review every high-risk flag, and unfortunately, this can lead to situations like yours where a legitimate order is caught in the automated process.
We genuinely regret that this process led to your order being cancelled without direct communication with you first. We are always working to refine our systems and communication protocols to provide a better experience.
If you would like to proceed with your purchase, we can discuss alternative payment methods or verification steps to ensure your order can be fulfilled securely. Please reply to this email or call us directly if you wish to do so.
Amazing Service
Mr. Bill is above and beyond to work with! I ordered the helmet Shoei X-14 plus Akraprovic exhaust system with amazing price and super fast shipping. no matter is you text him or call him he is always available to assist you with any questions related to motorcycle parts. Highly recommend!! Thank you bill
7. juni 2025
Uopfordret anmeldelse
Well pleased …
Website described everything perfectly and shipping was quick Product fit great. Very happy
27. maj 2025
Bill has the best customer service!!
Bill is great to work with! Thought I ordered the wrong exhaust called him up he changed the order for me. Turns out I had the right exhaust the first time so he changed it back and even called the supplier themselves to confirm the fit.
Thanks for all your work Bill!
27. maj 2025
Quick shipping, great price, great business
Quick shipping, even for a part coming from Italy, and I received shipping updates along the way, not to mention a great price as well.
27. maj 2025
Material description is misleading
Material description is misleading, but once figured out, Bill got the correct part shipped very quickly. This problem did not hold up the project at all, got the piece 2 days to spare.
27. maj 2025
This guy lied to me just to sell me a…
This guy lied to me just to sell me a product. When I got on the phone with someone, they had the nerve to insult me calling me “deaf”. I’ve been doing online shopping since day one and hands down this is by far the worst company I’ve dealt with. This guy lied to me to sell me something they had in stock. He knew very well that’s not what I wanted but I believed him. This is probably the first time I’ve ever wrote a negative comment on anyone’s site and definitely the first time a rep from a company yelled at me at me like that. If you are reading this please just be aware. Your better off going to another company
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra Bill's Exhausts
'My friend, simply remove the DB killer from your slip-on. When you bought it for your S1000RR, I explained it would be louder than the OEM. You admitted it was +8 DB, so I didn't lie to you; you just had high expectations. What do you expect if you keep the catalytic converter? I told you that you'd need a header for more sound. Also, returning a used muffler isn't approved based on our return policy. That's the situation :).. o and just remove the DB killer..
Bill was extremely communicative during…
Bill was extremely communicative during a long back order of an exhaust of about 2 months. Sent me updates every time I got impatient, and even remembered that I wanted expedited shipping. Highly recommend to anyone shopping for exhausts.
17. maj 2025
Uopfordret anmeldelse
Great service and very helpful with any…
Great service and very helpful with any information I needed. Delivery was really fast. I am a very happy customer. Will definitely buy from you again. Thank you very much Bill. 👍🏻👍🏻👍🏻
19. maj 2025
Uopfordret anmeldelse
Bills Exhaust… Hidden Gem!
The expertise, accompanied by a customer-satisfaction approach to providing service, makes Bill and his vast inventory elite in my opinion… two thumbs way up!
14. maj 2025
Uopfordret anmeldelse
Best customer service ever
Best customer service ever, I talked over the phone with Bill. He sent me pictures of the exhaust that I wanted to buy, I like the old school ordering over the phone and actually talking to a real person. Prices are also much better compared to other websites. If I ever need anything for my bike again I know who to call!
14. maj 2025
Uopfordret anmeldelse
Bill makes it happen
Bill makes it happen! My order was being delayed and bill made sure I got my part overnight in time for my show. Great customer service!
8. maj 2025
Uopfordret anmeldelse
Bill is the man
Awesome overall experience. I spoke to Bill personally on the phone. I bought a full Arrow exhaust for my 2024 Triumph 765 Street Triple. Everything went exactly as he said it would. Great price, great customer service.
2. maj 2025
Uopfordret anmeldelse
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