⭐⭐⭐⭐⭐ Just had Billi UK carry out an installation on one of our projects, and I honestly couldn’t recommend them highly enough! The quality of the product is outstanding, and the whole team wa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Received great customer service from Rey (Retention Team). Rey has helped us relocate 2 of our existing machines to a different site, arranged for parts to be replaced promptly and has always been hel... Se mere
Virksomheden har svaret
Rey made the call quick and painless! It was easy to explain my issue, and he clearly walked me through what was going to happen and how the team would resolve it. He handled the call with confidenc... Se mere
Virksomheden har svaret
We've had the same issue with our Billi Tap for quite some time and several engineers have visited, but Brandon was by far the most helpful. He took the time to properly investigate the problem... Se mere
Virksomheden har svaret
4,9
Fremragende
369 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Billi Uk
Dear Natalie,
Thank you for you kind words!
If you need any further assistance, please reach out to us on 020 7456 6789
In the meantime, please continue to enjoy fresh pure water from our Billi tap!
With Warm Regards,
Aidan Fong
Marketing Team
Avoid
This is one of the most disappointing products I have ever used. We had one installed in our office 2 years ago and it is out of action more often than in works. The service is dreadful and the maintenance plans conveniently never cover the relevant parts. I would strongly suggest you avoid this product / company.
2. maj 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Good Afternoon,
Really sorry to hear you have had a negative experience with us. We would really like to get this resolved for you. If you could please email the details over to our complaints team at complaints@billi-uk.com and we will be happy to investigate this for you,
Kindest regards,
Laura Selvey
Client Care Manager
Karolis professional and explained…
Karolis professional and explained fully issues service completed in time client happy
24. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi,
Thank you for your kind words regarding Karolis! I have passed your compliments onto him.
Please continue to enjoy your Billi tap and we look forward to serve you again!
With Warm Regards,
Aidan Fong
Marketing Team
Great work from Karolis today
Great work from Karolis today. Very knowledgeable.
Mick
JLL
23. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Mick,
Thank you for this review!
I've passed on your compliments onto Karolis.
In the meantime, please continue to enjoy your Billi tap and we look forward to serve you again!
With Warm Regards,
Aidan
Engineer was brilliant
Karolis was excellent, very tidy and polite..many thanks! we look forward to many lovely cups of water
22. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Estelle,
We're delighted by this and we thank you for choosing Billi!
I've sent your compliments over to Karolis.
In the meantime, please continue to enjoy your lovely cups of water!
With Warm Regards,
Aidan
Karolis was great!
Karolis was really friendly, helpful and got everything sorted nice and quick!
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Josh,
Thank you for leaving this review! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
Thank you for choosing Billi and we hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Karolis was a great help
Karolis was a great help, he has been to us a few times and he is always polite and fixes the issues.
17. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Alessia,
Thank you for leaving this review! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
Thank you for choosing Billi and we hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Very good service from the engineer…
Very good service from the engineer Josh Davies
Thorough explanation and very helpful in rectifying an ongoing issue
Great customer service
16. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Rachel,
Thank you for leaving this review! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Josh.
Thank you for choosing Billi and we hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Great engineer
Great engineer, very helpful and always willing to help.
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi,
Thank you for your kind words! We are thrilled to hear you had a positive experience with our engineer.
In the meantime, please continue to enjoy your Billi Tap and thank you for choosing Billi!
Best Regards,
Aidan Fong
Marketing Team
Our engineer Karolis was excellent…
Our engineer Karolis was excellent polite, helpful and knowledgeable.
Explained the problem in lamen terms for us to understand and then rectified the issue within good time.
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Shen,
Thank you for leaving this review! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Great Service
Bradley was really professional, quick and helpful. Came to do what he was supposed to do and there were no problems. Thank you!
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Dear Debby,
Thank you for your kind words! We are thrilled to hear you had a positive experience with Bradley and our service.
I have passed on your compliments to him.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Besvarelse fra Billi Uk
Hi Reda,
At Billi, we take pride in delivering the best in service, and we're delighted to hear that you had a positive experience with us.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Karlous is awesome
Karlous is awesome. Very quick and knowledgable. Thank you!
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Vasea,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Karolis was the engineer to fit the…
Karolis was the engineer to fit the Billi tap. He was very professional and efficient with the installation. Highly recommend.
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Beatrice,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Josh Davies solved the issue, always do a great job. Helpful, professional and friendly.
Issue solved.
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Josh.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Excellent service, very happy!!!!
Excellent service, very happy!!!
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Terry,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and we're delighted to have met your expectations!
We hope you continue to enjoy your Billi tap in the meantime and hope to serve you again!
Best Regards,
Aidan Fong
Marketing Team
Karolis did a great job
Karolis did a great job. I hope he will be the person who does our regular services
19. marts 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Andrea,
Thank you for your positive response! At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Karolis was excellent
Karolis was excellent. He fixed our Billi tap quickly and without any mess. Definitely deserves high praise.
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Lisa,
Thank you for taking the time to leave a positive review. At Billi, we take pride in delivering the best in service, and it’s always rewarding to see their hard work appreciated!
I have passed on your compliments to Karolis.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Josh Davies
Josh Davies, Very professional and friendly, customer oriented, truthful. Pleasure to deal with .
Ineta
TATA REDHILL
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Billi Uk
Hi Ineta,
We're delighted to hear your positive response regarding our engineer Josh. We strive to deliver the best in service, and we cherish all our positive reviews regarding out staff.
I have passed on your compliments to him.
We hope you continue to enjoy your Billi tap in the meantime!
Best Regards,
Aidan Fong
Marketing Team
Caroline gave great service in every…
Caroline gave great service in every aspect
13. marts 2024
Uopfordret anmeldelse
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.