I called just for information and they quickly said that the were not servicing my area at this time they interrupted me mid sentence and the hung on me , absolutely the worst customer service I have... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been calling to have them remove the dumpster I rented from my driveway since June 3, 2023. The recordings say to leave a message, I do with all the details requested, and nothing. I've had no re... Se mere
Virksomheden har svaret
The website shows sizes and prices for dumpsters that they don't carry. After not receiving the size dumpster I order. I called and was informed that several of the sizes and prices on the website wa... Se mere
Virksomheden har svaret
dumpster not delivered as promised had hired two workers for the day .then had to call for three days and send email to get it picked up NEVER AGAIN!!! truly not worth the 480.00 i spent!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dumpster rental specializing in residential delivery for everything from house clean outs to remodeling projects.
Kontaktoplysninger
4615 West Streetsboro Road, Suite 104, 44286, Richfield, USA
- 866-751-2354
- www.info@bigdumpster.com
- bigdumpster.com
Rude behavior not torerated
I called just for information and they quickly said that the were not servicing my area at this time they interrupted me mid sentence and the hung on me , absolutely the worst customer service I have ever experienced in my entire life. Again HORRIBLE!!! , don`t waste your time. I wouldnt even have given a one star but had to put at least one to write a review!
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
Sir, I actually was the one you spoke with and sorry you feel this way. We do not service your area and you were upset and hung up on me. We hope you find someone to service your needs.
Abandoned Dumpster, Zero Communication
I've been calling to have them remove the dumpster I rented from my driveway since June 3, 2023. The recordings say to leave a message, I do with all the details requested, and nothing. I've had no response whatsoever from this company and now there's a dumpster abandoned in my driveway. I've chosen every option on the automated system when calling, have left messages with every one of them, and still nothing. I'm now going to report the dumpster as abandoned and see what authorities I can get involved in this. DO NOT USE THIS COMPANY!
18. juni 2023
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
Sorry for any inconvenience. The first attempt to pick it up there was a car blocking it and we were able to get on second attempt.
Amazing customer service
Poor planning on my part resulted in a very last minute request for a dumpster. They were super friendly and bent over backwards to accommodate me. Great price and great customer service - would highly recommend them!
17. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your business!
We got excellent service and good communication too. I'd recommend Bigdumpster.com.
Excellent service and great communication from Bigdumpster.
12. november 2016
Uopfordret anmeldelse
misleading
The website shows sizes and prices for dumpsters that they don't carry. After not receiving the size dumpster I order. I called and was informed that several of the sizes and prices on the website wasn't available. This company doesn't even have dumpsters, they increase the price and contract the work out to other companies.. they were unwilling to make my situation right.
Don't use this company
12. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
Joyce,
We apologize that you were not happy. Certain size dumpsters are not available in all service areas. I can assure you we have our own dumpsters and trucks. Iif we do not have a dumpster available we have partners that we can use if we have too. Our goal is to get you your dumpater asap. If you like, I can send you an autographed picture of me standing next to one of our many trucks and dumpsters with a coupon for $25.00 for another opportunity to service you if the need arises.
Sincerely,
Rob
Territory Mgr.
They had hidden charges and put them on my credit card without my approval .
Will never use them again and will tel all I know not to....
12. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We apologize that you were not happy with our service, however you were informed that you were alloted a certain weight and the list of prohibited items. Your dumpster was overloaded and therefore you received additional charges relative to the overweight.
Great Hassle-Free Service
Great timely service. I really appreciated the help deciding what dumpster I actually needed and not being upsold (like budget dumpster did on my last dumpster) on something I didn't really need. Ask for Theresa, she was very knowledgable and patient through this process. Thanks BD for the help and hassle free service getting my dumpster out to me. I'll be a returning customer.
10. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We really appreciate the kind words and your dumpster business. Thanks again!!!
Best Dumper
I am very pleased with the fast turn around time on getting new dumpsters. I needed 4 for a demo job and they kept up with my needs.
10. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your dumpster business.
Great service, no issues at all..!
Called and the dumpster arrived with no issues, at all..
Same with pickup
10. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your dumpster business. Thanks again!
Honorable!
A company that does what it says it will do. That's all I'm looking for in a company.
10. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your dumpster business. Glad we could help with your project!
Excellent service and timing
The staff of Big Dumpster- Haul Away was first class, from reserving the container to drop off and pick up. The knowledgeable driver was careful and swift.
I recommend them for your container needs.
10. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your business. Please keep us in mind on your next restaurant build out!!!
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your dumpster business.
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your business. Thanks again!
Used them twice
I used the folks twice and found their great and courteous service to be consistent. I would surely use them again without hesitation.
8. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your business. Thanks again!
Fantastic experience.
From start to finish, ordering a dumpster was a fantastic experience.
6. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
Thanks LEC for your multiple dumpster orders. We really appreciate your business. Good luck racing in Daytona. We will be cheering you on!
BigDumpster
The only issue I had was that they charged more because the property was outside city limits but it wasn't that far out.
6. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We appreciate your dumpster business. It is unfortunate that your dumpster required additional permit fees, however that fault belongs to the city.
Great service
The people were very friendly and helpful. The dumpster was delivered and pickup on the time. Billing was a breeze. I was use them again in the future.
6. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
Thanks again Jerry, we really appreciate your business.
overall disappointed!!!
dumpster not delivered as promised had hired two workers for the day .then had to call for three days and send email to get it picked up NEVER AGAIN!!! truly not worth the 480.00 i spent!
6. november 2016
Uopfordret anmeldelse
Besvarelse fra Big Dumpster.com - Cleveland
We apolgize that you were not happy, however your phone was diconnected when the driver tried calling you multiple times.
Besvarelse fra Big Dumpster.com - Cleveland
We really appreciate your business. Thanks Again!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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