This is the 2nd year I have ordered with big shotter fireworks and I can’t fault them they are very good with communication and there website is really helpful as they display videos of the fireworks... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Right on time! Needed the spark machine same day. I Booked and Called on Saturday 29th Nov as another provider let me down. Big Shotter came through. Overall very good customer service, price for the... Se mere
Virksomheden har svaret
We wanted the fireworks quickly for a remembrance and tried to find what we wanted locally but couldn't. BSF not only had exactly what we were looking for but they were great price, even for delivery... Se mere
Virksomheden har svaret
Big Shotter Small smoke bomb white BSF25 ring pull. The order arrived very quickly and seemed good value. However none of the ring-pulls worked and we had to retrieve the fuse, insert it back into t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Big Shotter Fireworks, we hand pick fireworks from leading manufacturers and suppliers in the UK and abroad to give you the most spectacular and best value firework products on the market. Our range includes single ignition, rockets, barrages, sparklers, wheels, display packs, roman candles and smoke products. We have a budget for every pocket and the highest standards of service.
Kontaktoplysninger
57 Darley Street, BD1 3HN, Bradford , Storbritannien
- 07931 714846
- marketing@big-shotter-fireworks.co.uk
- big-shotter-fireworks.co.uk
4,7
Fremragende
424 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I needed fireworks for my gender reveal…
I needed fireworks for my gender reveal Alex was a great help and everything turned out perfect the fireworks were 10/10!
16. marts 2025
Uopfordret anmeldelse
Besvarelse fra Big Shotter Fireworks
I needed fireworks for my gender reveal Alex was a great help and everything turned out perfect the fireworks were 10/10!
Besvarelse fra Big Shotter Fireworks
I’m really sorry to hear that one of the flares/pyros was broken. That’s certainly not the experience we want you to have. Please reach out to customer service, share your pictures and we will investigate further. After investigation we’ll offer a replacement. We appreciate your feedback and are here to ensure you're fully satisfied with your purchase!
Besvarelse fra Big Shotter Fireworks
Thank you for the awesome feedback! We’re so glad you loved the product! It’s great to know we could provide exactly what you were looking for. If you ever want to buy fireworks online again, we’ll be here with the best selection and service. Thanks again! 🎇🎆
Great service
Great service , friendly staff most importantly great fireworks
13. marts 2025
Uopfordret anmeldelse
Besvarelse fra Big Shotter Fireworks
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service and that the fireworks were a hit! Our team always strives to provide friendly, helpful service, and we're so glad it made a difference. If you’re looking to buy fireworks online again, we’ll be here to deliver top-quality products. Thanks again! 🎆🎇
Express delivery and customer service a…
Express delivery and customer service a joke.
25. februar 2025
Besvarelse fra Big Shotter Fireworks
Thank you for your feedback. We’re genuinely sorry to hear about your experience with both the express delivery and customer service. We take your concerns seriously and will investigate this further to ensure it doesn’t happen again. Apologies that on this occasion the courier took longer than expected. We will also inform the courier company about this. Your satisfaction is important to us, and we appreciate you bringing this to our attention.
Sorry for inconvenience caused.
Thanks
Kind Regards
Big Shotter Fireworks Team
It's very good
It's very good, but I paid for express delivery, and it took longer than expected
25. februar 2025
Besvarelse fra Big Shotter Fireworks
Thank you for your feedback! We’re pleased to hear you’re satisfied with the product. Apologies that on this occasion the courier took longer than expected. We will also inform the courier company about this. We apologise for any inconvenience caused and appreciate your understanding!
Besvarelse fra Big Shotter Fireworks
Thank you for the great review! We're thrilled you were happy with the quality and timely delivery. We look forward to serving you again soon!
Besvarelse fra Big Shotter Fireworks
Thank you for the feedback! We’re glad to hear you had a good experience. Hope to see you again soon!
Excellent service
Excellent service. Recommended amazing fireworks. Definitely worth the money. Must visit if you want a good deal.
16. februar 2025
Uopfordret anmeldelse
Besvarelse fra Big Shotter Fireworks
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the service and the fireworks. We truly appreciate your recommendation and hope to welcome you back soon for more great deals!
Great customer service, highly recommended.
Great customer service, very competitive price, fast delivery and brilliant fireworks. Highly recommended, and will definitely order again. Thanks very much
9. februar 2025
Besvarelse fra Big Shotter Fireworks
Thank you so much for your kind words! We're thrilled to hear you were impressed with our customer service, competitive prices, and fast delivery. We always strive to provide top-quality fireworks that create an unforgettable experience. Your recommendation means a lot to us, and we can’t wait to serve you again soon. Don’t hesitate to reach out for your next firework display – we’ll ensure everything is just as spectacular! Thanks again for choosing us.
Besvarelse fra Big Shotter Fireworks
Thank you for your fantastic feedback! We're so glad to hear that you were happy with our prompt delivery and the regular email updates. We always aim to keep our customers informed every step of the way. Your satisfaction is our priority, and we look forward to providing you with more excellent service in the future. Thanks again for choosing us!
Besvarelse fra Big Shotter Fireworks
Thank you for your great review! We're delighted to hear that you were pleased with our competitive prices and the wide range of fireworks available. We strive to offer the best selection, so it's wonderful to know you were spoilt for choice! If you need any help with your next order or have any questions, feel free to reach out. We look forward to providing you with more fantastic fireworks in the future!
Great fireworks and good quality
Great fireworks and good quality
9. februar 2025
Uopfordret anmeldelse
Besvarelse fra Big Shotter Fireworks
Thank you for your kind review! We’re thrilled to hear you were impressed with the quality of our fireworks. We take great pride in offering only the best products to ensure every display is a memorable one. We look forward to providing you with more top-notch fireworks for your next celebration. Thanks again for choosing us!
Besvarelse fra Big Shotter Fireworks
Thank you so much for the glowing review! We're thrilled to hear that you rated our customer service a perfect 10/10. Providing excellent service is at the heart of what we do, and it's fantastic to know we met your expectations. We look forward to serving you again soon, and please don't hesitate to reach out if you need anything in the future!
Besvarelse fra Big Shotter Fireworks
Thank you for your amazing review! We're thrilled to hear that you think our fireworks offer the best quality. We take great pride in ensuring every product meets the highest standards, and it's wonderful to know we've met your expectations. We can’t wait to provide you with more incredible fireworks for your future celebrations. Thanks again for your support!
We used these for my baby nephews…
We used these for my baby nephews funeral and it’s safe to say he definitely has the best send off everyone was amazed by them they are fab! Definitely be ordering more for his memories 🩵
21. januar 2025
Besvarelse fra Big Shotter Fireworks
I am deeply sorry for your loss, and I’m truly honoured that we could be a part of such an important and meaningful moment. It means a lot to hear that the fireworks made such a special impact, and we’re thrilled they helped create a memorable send-off for your nephew. We’re here whenever you need more to celebrate his beautiful memories. Sending you and your family strength and peace during this time.
Great customer service
Great customer service was in contact with me straight away to confirm some details was delivered in a couple of days and the rockets I ordered are a lot bigger then expected very pleased I’ve not used them yet but they definitely look the part I’ve just placed another order with them as I was very pleased with there service
Thank you
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Big Shotter Fireworks
Thank you so much for your wonderful review! We're thrilled to hear that our customer service exceeded your expectations and that we were able to confirm all your details quickly. It’s great to know that the rockets arrived sooner than expected and even surpassed your size expectations! We can’t wait for you to experience them in action. Your repeat order truly means a lot to us, and we’re committed to continuing to provide you with top-quality service and products. Thanks again for choosing us, and we look forward to serving you again soon!
Brilliant company to deal with
Brilliant company to deal with. We’re really responsive via email and sent items really quickly. Would highly recommend!! These guys are a pleasure and great products too
Thank you :)
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Big Shotter Fireworks
Thank you so much for your fantastic feedback! We're delighted to hear that you had a positive experience with our responsive customer service and quick delivery. It's great to know that you’re happy with our products as well! Your recommendation means the world to us, and we’re grateful for the opportunity to serve you. We look forward to working with you again in the future. Thanks again! 😊
Besvarelse fra Big Shotter Fireworks
Thank you so much for your glowing feedback!
I bought cold sparks for £21 and was…
I bought cold sparks for £21 and was then charged as much in postage, tried to cancel within 3 hours and was told to late.
13. januar 2025
Besvarelse fra Big Shotter Fireworks
Thank you for your feedback. We strive to be transparent with our pricing and the shipping costs are clearly stated during the checkout process. We understand it can still be frustrating if expectations were different, and Unfortunately, cancellations cannot be processed after a certain point, but if there's anything further we can assist with, please don’t hesitate to get in touch.
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