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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

this is a total scam! I ordered these thinking they were from an australian website and received a chinese tracking number. I would not have ordered these if I knew they were from china as I paid... Se mere

Bedømt til 2 ud af 5 stjerner

Fast delivery to UK. Pieces are very pretty. HOWEVER!! The material is described as hypoallergenic and gold plated. But in the fine print it lists unrealistic reasons for why the product will rub off... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amazing quality product and service!! Purchased the Slinky Chain and love it, perfect on its own or layered. A beautiful final touch to literally any outfit. There was slight delay, due to the Covid... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I received my chunky ring, bracelet and letter chain in the post this week. They are all beautiful. I would recommend going up two sizes in the rings for the perfect fit!! The price is fantastic to... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning
  2. Butik med modetilbehør

Skrevet af virksomheden

Biella Vintage is an Australian owned jewellery brand that is inspired by the chic European summer lifestyle and a love of all things golden and vintage.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

112 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I love the pieces I received from…

I love the pieces I received from Biella Vintage. Their necklaces are comfortable and elegant and the earrings I ordered are gorgeous (and I received many compliments on my first day of wearing them!). Customer service was excellent — my package took a few weeks to arrive because I am in Canada and the Biella team was quick, kind, and helpful in their responses! Definitely purchasing from this company again :) would also love to know if they have any efforts in sustainability and using less plastic in their packaging! <3

1. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First exceptional quality

First of all, their rings are beautiful. Truly beautiful. But their customer service is even better. First rate. Out of this world. Will buy more from them in the future. Proud to wear their rings.

30. marts 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Karen,

Thank you so much for your feedback, we really appreciate it!
We always try our best to do a job well and your kind words make it all worthwhile.
I hope you don't mind that I passed your feedback on to my team.

Kind Regards,
Biella Vintage Team

Bedømt til 5 ud af 5 stjerner

Just fab

Quick delivery, great products and I simply love wearing my new earrings!

14. marts 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Ryn,

We're thrilled to know that you love our earrings, we saw your photo and it certainly looks great on you!

Bedømt til 5 ud af 5 stjerner

Best quality of Jewelry you can find

I love Gold jewelry and I tried all different stores, but I never found something as Biella vintage quality of jewelry. The color of their products are amazing, doesn't change or fade. I really love their products and will go back and buy more things for sure.

5. marts 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Shadan,

Thank you so much for sharing your honest and kind words on our page, we're very happy to know that you love and satisfied with our products. We'll definitely make sure to continue provide high quality products and services.

Kind Regards,
Biella Vintage Team

Bedømt til 5 ud af 5 stjerner

Stunning designs, good quality and good customer service

Bought many rings from Biella, even though some items took awhile to come due to custom clearance difficulties, their customer service team was helpful and did follow up to make sure I receive my item in the end. Absolutely love all their designs, will continue to buy their items!

25. februar 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Winnie,

Thank you for your continues support on our brand, we value your loyalty and feedback. I’m so glad to hear that our staff were able to make your experience with us a memorable one.

Kind Regards,
Biella Vintage Team

Bedømt til 5 ud af 5 stjerner

Great Customer Service

My bracelet got "stuck" in delivery at the Hermes Gateway on entering the UK. I contacted Biellavintage and they were super helpful in assisting me to track down my delivery and were very reassuring - they also offered a full refund. My bracelet eventually turned up and I love it. Really happy with the service over all.

8. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

good experience every time!…

Bought from Biella Vintage a few times now, some pieces especially simple hoop earrings are beyond amazing for the quality and price. I get compliments all the time on my pieces from here. If there ever was an issue, the customer service is friendly, efficient and always happy to help, I’ll buy again easily.

24. januar 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Amy,

We truly appreciate your time and effort to leave us a wonderful review. We work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you!

Kind Regards,
Biella Vintage Team

Bedømt til 5 ud af 5 stjerner

Beautiful! Exquisite! and Super Worth the Money!!

I just received my accessories from Biella vintage and it made my day so special! I am so happy I chose Biella after going thru different sites because all items I received are exquisite pieces. I looked at many websites, but no one came close. They are perfect, well made, and super worth the money and I couldn't be happier! I will make sure to recommend Biella Vintage to all my friends

24. januar 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Kams,

We truly appreciate your time and effort to leave us a wonderful review. We work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you!

Kind Regards,
Biella Vintage Team

Bedømt til 5 ud af 5 stjerner

Great cost x benefit

Great cost x benefit. The prices are reasonable and the pieces are beautiful. I recently purchased the diamond bracelet and the large curved ring and both are exactly what I wanted - nice gold colour, classic and pretty, been wearing them everyday!

17. januar 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Laura,

We truly appreciate your time and effort to leave us a wonderful review. We work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you!

Kind Regards,
Biella Vintage Team

Bedømt til 5 ud af 5 stjerner

I loved my ring

I haven't had any problems with the quality of my ring. Great customer service.

17. januar 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Irina,

We truly appreciate your time and effort to leave us a wonderful review. We work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you!

Kind Regards,
Biella Vintage Team

Bedømt til 4 ud af 5 stjerner

Beuatiful earrings that feel like statement pieces

Beuatiful earrings, not too heavy and not light weighted for it to feel cheap. They are strong, don’t fall out. It took amost a month to arrive, but customer service was vert sweet and helpful.

15. januar 2022
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hello Fleur!

We truly appreciate your time and effort to leave us a wonderful review. We work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you despite the delay in your order due to holiday rush and COVID restrictions.

Kind Regards,
Biella Vintage Team

Bedømt til 5 ud af 5 stjerner

Wonderful waterproof jewelry!

I actually came across Biella Vintage rather randomly, I think via Instagram. I was looking for a gold bangle that is waterproof and engravable. I found their simple, but beautiful gold bangle and thought it was wonderful! I wear it non-stop, even to shower and get compliments daily! I just ordered another waterproof ring and can't wait to wear it. I find the prices very fair for the quality you get. I already recommended the shop to friends and would do it again.
A big plus is the very fast, kind and helpful customer service. Keep up the great work! xx

14. januar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid at all cost!!

Avoid at all cost!!! If you are looking for a sign, here it is!!

Very poor quality for the price you pay. I had a terrible experience with them, sent me one item short and the other item was broken out of the four items. I may as well burn the $200 AUD. They attempted to ship again to me via some dubious courier, said they attempted to deliver but never arrived with me being home the whole time?? This "missed" delivery happened several times. Have been extremely patient, i asked for a refund but they still forced me to tee up a time with the courier- this should not have happened in the first place!!! At least use a reliable courier where i don't need to call an international number!! Absolute rubbish of a company!!

Update:
Thanks biella vintage for trying to remove my review - it's now verified instead :) looks like all your bad reviews have been verified when you tried to remove them instead of rectifying the issue with your customers!

19. december 2021
Bedømt til 5 ud af 5 stjerner

*****5 STAR REVIEW*****

I received my chunky ring, bracelet and letter chain in the post this week. They are all beautiful. I would recommend going up two sizes in the rings for the perfect fit!!
The price is fantastic too, well worth buying from Biellavintage.
Please note it does take 4-6 weeks to receive your jewellery. Standards regarding this are set. Customer Service were amazing - shout out to Camille, who was SO helpful.
I look forward to buying from Biellavintage again soon!!

20. oktober 2021
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Charlene!

We truly appreciate your time and effort to leave us a wonderful review. We work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you!

Kind Regards,
Biella Vintage Team

Bedømt til 1 ud af 5 stjerner

I'm very disapointed in this brand

I'm very disapointed in this brand. The pictures are very misleading. As other users already mention is the quality poor and I now have worn the ring I ordered only1 day and you can already see a silver color coming through....For this price that's really NOT ok. Also is the color very jellow and shiny so it's looks kinda sheap..
Better not spend your money....sincerely a very dissapointed costumer.

19. oktober 2021
Bedømt til 5 ud af 5 stjerner

The overall service was seamless

The overall service was seamless. I was nervous buying online, but the fast response from customer service and the up to date parcel tracking put my mind at ease. My purchase was every bit as lovely as it looked online. Very impressed and we definitely be back to purchase more pieces.

30. september 2021
Uopfordret anmeldelse
Biellavintage-logo

Besvarelse fra Biellavintage

Hi Hannah!

We truly appreciate your time and effort to leave us a wonderful review. We work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you!

Kind Regards,
Biella Vintage Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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