I thought £25 postage on two plastic gears that hardly weighed anything was a extortionate 😐
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Se mere
Virksomheden har svaret
Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... Se mere
Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!
Kontaktoplysninger
Unit D1 Kingsfield Way, NN5 7QN, Northampton, Storbritannien
- 01604 962022
- store@beyondpev.com
- beyondscooters.co
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful fast no problem to big thank you
My Scooter
I got an excellent service and my Scooter sent and received promptly with no issues! I'm very happy with it and wouldn't hesitate in using this company again I highly recommend to everyone
Had several issues with my scooter
Had several issues with my scooter. Contacted customer support - Only received one email from their support, then never got a response back. Terrible customer service.
I really recommend :)
I also ordered a Scooter like the guy under me with 1 star ;) And i really like it! I got the Dualtron Mini 2022.
First of all good and fast Livechat! Everything was fine all my questions were answered by the Support. It take 1 week +/- from UK to Austria! I dont had to pay Tax or something... maybe only luck.
I recommend!!!
In Love Mat. ;D
Suspicious customer support
I bought a scooter from them and it arrived with a faulty brake. I bled the brake multiple times, but it didn't fix it. Found a leak inside the brake lever and sent a video to their email. At first, I got an email, which said that they would get it fixed for me. I asked for updates every couple of days. I haven't received an email for almost 2 weeks now. I don't recommend.
Great service, advice and support.
Great service, advice and support. Can't recommend them more highly.
Inner tubes
Inner tubes describeed as 8.5 x 2 suitable for apollo city are way too small. Both inner tubes almost impossible to fit, both ruined. A waste of money.....

Besvarelse fra Beyond PEV
My part came early just had to swap…
My part came early just had to swap clips to new part jobs a good un
Scooter
Electric scooter arrived with the time stated easy to set up however instructions do not tell you how to get into the p menu to change settings thjnk they need an upgrade
Wrong and damaged items
I have paid for cst tyres and they sent me some cheap chinese nylon tyres wich were cracked
Great knowledge and customer care
Pete delt with me, he was very knowledgeable, to the point that he recommended a different E scooter to the one I acquired about due to my physical attributes and the size of scooter (wolf warrior) he spent a good amount on the phone before I confirmed I was going to purchase. I then put a deposit on Kaabo wolf king, drove from London to collect very impressed with scooter size and the fit for me 6"2 100kg athletic build so needed something with stature and the Wolf King is!
Customer care is great phoned Pete since for advice, again brilliant - only had scooter for 24h so cannot really leave review on scooter but so far so good.
I would certainly recommend giving these guys a shout before anyone else!
I’m quite satisfied with my cruiser
I’m quite satisfied with my cruiser. I’ve had it nearly 3 years , and it may well last another 3 or 4 years!
Great prices and fast delivery
Great prices and fast delivery just what's needed when you are trying to complete your project
Fantastic customer service
Fantastic customer service. An understanding, helpful company that have helped solve any issue that I have had with my e-scooter in an efficient manner no matter the query.
Fantastic company very professional
Fantastic company ordered a few microfibre clothes and some muc off bike cleaner. Was phoned as 1 product was due to come in spoke to a very polite lady over the phone and all sorted within a few minutes. Order arrived shortly after packaged very tidy. Overall a great experience and very professional company will 100% be ordering again when I'm running low. Thank you 😊

Besvarelse fra Beyond PEV
Great service great attitude great…
Great service great attitude great results guys really know their stuff
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






