What I dislike about you is that the cash out takes too many days to pay and full amount are paid in small batches. This discourages customers and they look for alternatives betting sites.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
betwhale comes off okay..but in reality this place straight up sucks. everything about it. first of all, they dont let you verify yourself until withdrawal. that being said, who tf knows if they dont... Se mere
Virksomheden har svaret
After lowering my bet limit to $4, they started to delay my payout from 3 days to 5 days, then 7 days. My most recent payout request was made almost 10 days ago and it is still pending.
Betwell is my favorite casino. You guys rock. I like your selection. Slot machines, customer service is good. You guys pay out every time. Although you could speed it up to, you know, maybe three days... Se mere
Du bør vide
2,8
Middel
504 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
so i play a lot of online slots and…
so i play a lot of online slots and betwhales platform is very cool but it takes your money with nothing in return.
13. juni 2026
Besvarelse fra Betwhale
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
We take comments like yours seriously and would appreciate the opportunity to discuss your concerns further and review your experience in detail. Please reach out to us via live chat or by email at assistance@betwhale-mail.com at your convenience, and our team will be happy to assist you and work toward a resolution.
We look forward to speaking with you.
Besvarelse fra Betwhale
Thank you for your review!
We're glad to hear that you're enjoying the website and that you've had a positive payout experience.
We appreciate you taking a time for writing the review and look forward to continuing to provide you with a great experience.
The games are fun the sports betting is…
The games are fun the sports betting is great.i won quite a lot my first time playing and I had to wait over 7 business days and they still didn’t payout my withdrawal……I got impatient and played it all back because I just got tired of waiting
5. maj 2026
Besvarelse fra Betwhale
Thank you for sharing your experience. We're glad to hear that you enjoyed the games and sports betting and that you had some early success on the platform.
We're sorry to hear about your frustration regarding the withdrawal timeline. We understand how important timely payouts are, and we appreciate your feedback. If you still have any concerns about your experience, we'd encourage you to reach out to our support team via live chat or by email at assistance@betwhale-mail.com, so we can review your account and assist you further.
Thank you for your feedback, as it helps us continue improving our service.
When you have less than a 1.00 from…
When you have less than a 1.00 from your bonus they take it away they don't let you play it. What kind of bullS#**t is that
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Betwhale
Thank you for your feedback. We're sorry to hear about your frustration with the bonus balance conditions.
This is part of the standard bonus terms: once the remaining balance drops below $1 after wagering is completed, the bonus is considered void and can no longer be used for further play. We understand this can be frustrating, and we appreciate you sharing your feedback on it.
If you have any questions, feel free to reach out to our support team via live chat or by email at assistance@bethwale-mail.com at any time — they’ll be happy to walk you through the bonus terms in more detail or review your specific case.
We appreciate you taking the time to leave your feedback, as it helps us improve the overall experience.
Besvarelse fra Betwhale
Thank you for your review!
We're glad to hear you're enjoying the ease of play and the variety of games available. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great experience.
The payouts are made on time
The payouts are made on time, based on what is promised on the website (3 to 5 days).
28. maj 2026
Besvarelse fra Betwhale
Thank you for your review! We're glad to hear that your payouts have been processed on time.
We appreciate you taking the time to share your experience and look forward to continuing to provide you with a reliable service.
So far I enjoy it seems fair I like the…
So far I enjoy it seems fair I like the games my sons cashed out multiple times but not me yet lol
1. juni 2026
Uopfordret anmeldelse
Its okay high cashout of 150 but easy…
Its okay high cashout of 150 but easy verification
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Betwhale
Thank you for your review and for sharing your experience. We're glad to hear that the verification process has been easy for you.
We also appreciate your feedback regarding the cashout threshold. Your input is valuable and helps us continue improving the overall experience.
We appreciate you taking the time to leave your feedback and look forward to continuing to provide you with a great experience.
Besvarelse fra Betwhale
Thank you for your review! We're delighted to hear that you've had a smooth experience with both deposits and payouts.
We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great experience.
It's not a horrible app
It's a pretty good app, the funds can be wonky. So definitely watch your funds. But the game play seems decent.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Betwhale
Thank you for taking the time to share your feedback. We're pleased to hear that you've been enjoying the gameplay experience.
We're sorry to learn about your concerns regarding your funds. Providing a reliable and transparent experience is important to us, and we'd like the opportunity to look into this further. Please reach out to our support team via live chat or by email at assistance@betwhale-mail.com, so we can review your concerns and assist you directly.
We appreciate your feedback, as it helps us continue improving our platform.
Besvarelse fra Betwhale
Thank you for your review!
We're delighted to hear that you're enjoying the games, promotions, and your overall experience on the platform.
We appreciate you taking the time to share your recommendation and look forward to continuing to provide you with a great experience.
Customer service is always friendly &…
Customer service is always friendly & quick to respond! Great sports better site. I look forward to using this site for many years.
26. maj 2026
Besvarelse fra Betwhale
Thank you for your review!
We're delighted to hear that you've had positive experiences with our customer support team and that you're enjoying our sports betting platform.
We appreciate you taking the time to share your feedback and are thrilled to hear that you look forward to using the site for years to come. We look forward to continuing to provide you with a great experience.
Great customer service
I was able to cash out sometimes within a day sometimes up to 3 business days, but received funds with no issue. And have added funds with no issue. The customer service chat is super nice and helpful, I get bonuses periodically, and I enjoy the variety of games
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Betwhale
Thank you for your review!
We're delighted to hear that you've had a positive experience with deposits, withdrawals, and our customer support team. It's also great to know you're enjoying the bonuses and variety of games available on our platform.
We appreciate you taking the time to share your experience and look forward to continuing to provide you with a great experience.
Besvarelse fra Betwhale
Thank you for your review!
We're delighted to hear that you've had a great experience with both our platform and our team. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great service.
It's all right I've been there for 6…
It's all right I've been there for 6 months, haven't really deposited much but have never won much either to make the minimum$150 withdrawal.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Betwhale
Thank you for sharing your experience and for being with us over the past six months.
We appreciate your feedback and understand that reaching a withdrawal threshold can be an important part of the overall experience. While outcomes are never guaranteed, we're glad you've continued to explore what our platform has to offer.
Thank you for your review, and we hope to provide you with an even more enjoyable experience going forward.
Customer service that is frustrating and...
I started on Bet Whale about a year ago. I have had no issues ever depositing money. But I had a bad experience trying to withdrawl funds. I turned a $50 deposit into 10k after the playthrough was complete. I attempted to pull money out and all of a sudden they declined one of my documents for withdrawal. I waited days and ended up just getting smashed and bet like an ass and gave it all back. I was so disappointed with how everything was handled. I have had an issue with the bonus from the Match X for the last 3/4 weeks. I'm rewarded 25fs on a slot and each time I've attempted to redem the bonus it says this bonus is expired, contact customer support. So I do and 2/3 reps have been very unhelpful. They've said sorry nothing I can do. Its already expired. Even though I tried to redeem it the same day.?.? These 2 reps have not been helpful at all. 1 experience was met with understanding and since they couldnt give me back that "Same day expired bonus" I was given free spins on a different machine. The expected outcome to this situation.
I'm now very careful with putting any more on this site. I have accounts on other sites that I've had no issue with withdrawals so I stuck to those most.
Overall game play was decent and fun. Many of the slot games will hit the bonuses quite often but hard to hit a good one.
26. maj 2026
Uopfordret anmeldelse
Betwhale are crooks
I won $1500 and all me credentials were in order because I had withdrawn with them before. Well they sent me $500 and said I needed to submit another withdrawal request for the rest of said it would take another 7 to 10 business days to receive it What if they decide to split it again. They said I didn’t play enough to get the whole withdrawal at one time. That I needed to play more That they had the discretion to split my winnings up however they wanted that it was in their terms and conditions. So not happy with them.
29. maj 2026
Uopfordret anmeldelse
I enjoy it and you also get free daily…
I enjoy it and you also get free daily bonus in the shop What is nice?
28. april 2026
Uopfordret anmeldelse
I quit playing this casino due to the…
I quit playing this casino due to the extremely difficulty of the verification process. They literally asked for documents that no other casinos do and i had made several deposits so i could tell after struggling with them for 3 days that they just didnt want to release the money i had won. I play on alot of casinos because i have the means to but very rarely i see casinos pull tactics to rip off the customers. I mean it does happen but its rare. Since then they have missed out on alot of money. I spend anywhere from $7k to 15k a month on gambling so you do the math there.
15. april 2026
Uopfordret anmeldelse
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.