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BetterVet - San Diego Anmeldelser 3

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TrustScore 4 ud af 5

3,9

Dyrlæge
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Lokation

Skift lokation

Service Area Business, 92193 San Diego, CA, US

•
(858) 299-6062

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Virksomhedsoplysninger

  1. Dyrlæge
  2. Dyreapotek

Skrevet af virksomheden

San Diego area pet owners can now experience stress-free, in-home veterinary care with BetterVet, your trusted mobile vet in San Diego, CA.

Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

I recently moved to San Diego

I recently moved to San Diego, and in May I adopted a pair of Male Cats. I was worried about my cat named Tatis (Padre fan), and found BetterVet would come to the house. I was impressed that they came the very next day. My cat initially was extremely anxious, but Dr. Tranh, and Cameron were great in petting and calming his. The best news was they did give him a clean bill of health. In the future, I will use them again, since driving the kittens would have been far more stressful. Overall it was a great experience.

6. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

North County BetterVet

North County BetterVet. Best call for cat care.
Dr Simon and assistant Carolina was the best call for my cat health needs! Our adopted cat is rumbunctious and overly excited and recent vet visits have not been successul. Is it the cat carrier, could it be the long wait at the veteranarian, or is it the dogs that come and go... Waits close to an hour, and then find out they cant' handle your kitty because he is too anxious. Lets schedule another visit, lets try some medication...Next visit with Gabapenton applied two hours prior to visit, only to have to wait again another length of time. Now the drugs are beginning to wear off, and the veteranarian comes back and says they couldn't do anything because kitty is too excited to handle and we are concerned for our staffs saftety.
BetterVet is the solution! They were able to work with our cat. Trim his nails like experts they are! administer the vaccines necessary, all the while keeping kitty comfortable with wonderful words and letting him know they are not there to hurt him...Kitty did so well. I highly recommend BetterVets for your spontaneous cat, North County BetterVet is amazing! No worries with veteranrian offices, no worries with dogs coming and going, no worries for the long wait only to be disappointed your kitty is too difficult to work with! BetterVet was a excellent alternative.

3. maj 2024
Uopfordret anmeldelse
BetterVet - San Diego-logo

Besvarelse fra BetterVet - San Diego

Hey Matt,

Thanks a bunch for sharing your experience with North County BetterVet! We're thrilled to hear that Dr. Simon and assistant Carolina were able to provide the best care for your cat's health needs. It's fantastic to know that your adopted cat felt comfortable and at ease during the visit, especially considering past experiences elsewhere.

Our team understands the importance of making every pet feel safe and cared for, and we're delighted that your kitty did so well with us. If you ever need anything else or have more questions, just give us a shout. We're here to help!

Bedømt til 4 ud af 5 stjerner

First time client

First time client, Cameron and Dr. Tran were friendly, nail trim was a bit overpriced for back claws only! My cat experienced some discomfort overnight which kept me up all night, his paws were sore from nail trim and some bleeding. Overall a good visit.

26. marts 2024
Uopfordret anmeldelse
BetterVet - San Diego-logo

Besvarelse fra BetterVet - San Diego

Hey Valerie,

Thank you for choosing BetterVet and for sharing your first experience with us. We're glad to hear that Cameron and Dr. Tran were friendly during your visit. However, we're concerned about your feedback regarding the nail trim pricing and the discomfort your cat experienced afterward. We aim for every service to be both valuable and comfortable for our patients, and it sounds like we have areas to improve upon in this case.

We take your feedback seriously and will look into the matter to ensure our services meet the high standards we set for care and pricing. Your cat's well-being is our top priority, and we're sorry for any stress this has caused both of you.

If there's anything we can do to assist further or if you'd like to discuss this situation in more detail, please don't hesitate to reach out. We're here to help and ensure your cat recovers quickly and comfortably.

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