I dealt with James Tucker & couldn't be happier. He was thorough, made me aware of lots of helpful points & explained options clearly. I was most happy with the lack of hard sell, he listened & tailor... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience setting up my life insurance policy with Better Protect. The whole process was smooth and clearly explained from start to finish. James Tucker was especially kind, patien... Se mere
I have been dealing with a member of your staff call James Tucker. From the very start James has been extremely helpful and was never forceful in his approach. He was clear and considerate and with... Se mere
Firstly you remembered to contact me following the 5 years since my squamous skin cancer clearance. Jack Luckham clearly explained my options in extending the term of my level term cover with Aviva wh... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Better Protect is one of the UK’s leading protection brokers. We are non-advised as a business and will only provide an information only service. Our aim is to make sure that you aren’t paying more than you have to for your insurance.
Insurance Broker
Skrevet af virksomheden
- Better Protect are one of the UK’s leading independent protection brokers
- With thirty years’ experience, our team is here to help and will discuss your options with you. We won’t pressure you with unwanted sales calls, but work hard to find the best deal online to suit your needs, and when you’re ready we’ll do everything we can to get the right cover for you and your family. We provide an information only service to make the task of finding the right insurance product as easy and hassle free as possible. * We work directly with the top insurers * Specialist discounted rates * No pressure approach. No unwanted sales calls
Request a call back
Too busy to talk to us right now but keen to find out more about our products?
Text BETTER to 84433 for a call back.
Kontaktoplysninger
Inchora Limited, Inchora House, GU14 0LX, Farnborough, Storbritannien
- 02035401860
- customerservice@betterprotect.co.uk
- betterprotect.co.uk
Very happy with the conversation I had…
Very happy with the conversation I had with Harvey in extending my life cover. He took the time to explain every detail clearly and answered every question I had. Also we were cut off and he rang me straight back.
7. februar 2024
Uopfordret anmeldelse
Very clear
Very clear , right timing . Everything explained very well . Very happy with the product .
29. februar 2024
Uopfordret anmeldelse
Review on life insurance …
Great customer service and explanations of what will be covered, when it will happen etc - very impressed !
12. februar 2024
Uopfordret anmeldelse
I got a legal and general policy…
I got a legal and general policy through them, they got my name wrong and i only found out through legal and general documentation. the 02035401860 no listed on their website doesn't work and there is no way to contact they except by emails. so far they haven't replied my emails.
4. marts 2024
Uopfordret anmeldelse
Besvarelse fra Better Protect
Thank you for taking the time to leave a review and provide the feedback to allow us to take any appropriate action and do what we can to make a positive difference. We certainly take all feedback seriously at Better Protect, and it allows us to continue our hard work to improve our standards for our valued customers.
I have double checked our records and with the insurer, I can see that we replied to you via both email and text following your initial query. Consequently, we issued both electronic and paper documentation with all of the correct information and your correct name on back in April 2024. Hopefully this should have resolved any issues that had occurred, but as always if you need anything at all, please don't hesitate to reach out.
Many thanks,
Rio Meek - Team Manager
Thank you very much very good service
Thank you very much very good service. I really appreciate your help and your work. Thank you. Take care Soni Lahora.
4. marts 2024
Uopfordret anmeldelse
Lewis was exceptional
Lewis was exceptional. He explained several options which we hadn't considered, laid out all the facts and figures. He then emailed a summary of what we had discussed and followed it up with a planned phone call the next day. Very impressed indeed with the service and the way it was delivered.
29. februar 2024
Uopfordret anmeldelse
Our adviser was James
Our adviser was James, and he was very patient and helpful, very pleased.
14. februar 2024
Uopfordret anmeldelse
Great customer service
James was very helpful, thorough and patient with my life insurance review and application. Helpful and clear with information and found me the best product for my needs. Thank you
22. februar 2024
Uopfordret anmeldelse
Excellent service
James was great. He spent time explaining all my options and got me the right policy. I have peace of mind after speaking to him. Excellent service.
29. februar 2024
Uopfordret anmeldelse
My choice in choosing L&G was made easy by BetterProtect
James was polite, relaxed and informative without expressing any sales pressure. His knowledge in explaining gave me comfort in choosing an attractive life insurance package.
27. februar 2024
Uopfordret anmeldelse
Caller very polite
The call I received from better protect by James Tucker was very well organised James was very knowledgeable and polite through the call lasted a while every detail about the policy was explained very well thank you James
22. februar 2024
Uopfordret anmeldelse
Ease of organising
Ease of organising, product knowledge and choices.
Polite staff.
16. februar 2024
Uopfordret anmeldelse
Besvarelse fra Better Protect
Hi Laura, we are so glad to hear that we were able to help you and that you were happy with our service! Thank you for taking the time to leave us a 5-star review!
Well respected company and great advice
Great advisor that was very helpful and made sure I got the policy that suited my needs. Well respected company that provides a good range of products.
1. november 2023
Besvarelse fra Better Protect
Hi Tracie, thank you so much for such a wonderful review! We are so happy you were pleased with the service provided. We work hard to give our customers the best experience possible and are thrilled that you had such a positive one. Thank you again.
Very comprehensive in detail and no…
Very comprehensive in detail and no pressure applied a thoroughly good experience when doing insurance over the telephone.
25. november 2023
Besvarelse fra Better Protect
Hi Customer, thank you so much for taking the time to leave us a 5* review! We work hard to give our customers the best experience possible and are thrilled that you had such a positive one. Thank you again.
Besvarelse fra Better Protect
Hi Andrew, thank you so much for taking the time to leave us a 5* review! So pleased we were able to help - You know where we are if you need us! All the best!
James Tucker was brilliant to deal with
James Tucker was brilliant to deal with. Very thorough. Fully recommend.
24. januar 2024
Uopfordret anmeldelse
Besvarelse fra Better Protect
Hi Nicola, we are so glad to hear that we were able to help you and that you were happy with James' service! Thank you for taking the time to leave us a 5-star review! All the best.
Very nice helpful Gentleman explained…
Very nice helpful Gentleman explained the procedure went through different quotes and prices which he thought would be better for me.
He couldn’t do any more than he did. Very happy thank you James Tucker.
22. januar 2024
Uopfordret anmeldelse
Besvarelse fra Better Protect
Hi Claire, thank you for your amazing 5-star rating! We are absolutely delighted that you have had a great experience with James & I will ensure to pass your lovely feedback to him. We are thankful you took the time to share your positive feedback. Best Wishes
Professional staff service
The representative staff James Tucker is very patience and calm. He speaks very detailed and never has any annoying attitude or fed up gestures over the phone which I can tell the way he talks even I ask quite a couple of silly questions. Not like my previous experience with the person impatience and fed up to answer me. Overall I would highly recommended and keep it up James. Thank you so much for your service and I have my peace of mind now as my premium I want is sorted.
18. januar 2024
Uopfordret anmeldelse
Besvarelse fra Better Protect
Hi Chan, we really appreciate you taking the time to leave such a glowing review. We are so happy you were pleased with the service provided by James. We work hard to give our customers the best experience possible and are thrilled that you had such a positive one. Thank you again & we wish you all the best!
Advisor James Tucker was very helpful…
Advisor James Tucker was very helpful and great service all round.
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Better Protect
Hi Linda, thank you so much for taking the time to leave us a 5-star review! I'll ensure to pass your lovely feedback to James. All the best!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.