I've been going here for over a year, even taking my son because it's easier for me than seeing my PCP. However, Shaquaysha at the front desk is extremely rude! She even got an attitude and said, "Som... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The ability to make an appointment made the process quite speedy. All of the personnel, from reception to Nurses very friendly and professional. Very happy with the treatment, and if I ever have nee... Se mere
Easy appointment on-line for COVID-19 test. to travel on airline. Results back that day as scheduled. PDF format for download to receive attestation form was quick.
I scheduled online a same day COVID PCR test for my daughter, was in the office for 10 minutes, and had the results that evening. The staff was friendly and helpful. I was so impressed and appreciativ... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
Kontaktoplysninger
North Parham Road 1380, 23229, Richmond, Virginia, USA
- 804-821-0010
4,7
Fremragende
264 anmeldelser
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Your staff were very helpful and accomodating
I went to the wrong site and by the time I reached the correct location I was quite late for my appointment. The receptionist told me that they were already running late and it would be difficult to give me the covid-19 test that day. I explained that a hospice worker who attends my sister and her husband had been found positive for covid-19 and we were anxious to make sure that she had not inadvertantly compromised the household. The receptionist was very understanding and made it possible for me to be tested that evening. (The good news was that I tested negative!)
22. januar 2021
I didn't have to wait too long to see…
I didn't have to wait too long to see the doctor and the doctor knew what the problem was right away and I'm better now. Thank you
22. januar 2021
Everyone was very personable and…
Everyone was very personable and attentive. All of my questions and concerns were addressed adequately. Would recommend.
16. januar 2021
All staff were professional and…
All staff were professional and friendly. The doctor was knowledgeable and had a nice bedside manner.
16. januar 2021
Everything was ok
16. januar 2021
Great Service!!
This was the easiest, fasted and jut best all around appointment I have ever made. Easy to book online. They were timely getting me in a room with nurse and the doctor was fast following up as well. No real wait time at any point. The were so nice and professional. I can go other places for free but honestly going here in the future is worth the co-pay. I went because my normal minute clinic I visit was temporarily closed.
16. januar 2021
Felt Bad
I went in because I had flu symptoms. Headache, chills, and body aches. They brought me in and immediately tested me for COVID 19. Service was professional. Staff was friendly. Doctor was very thorough and was not in a hurry. Great place if you need concerned attention.
15. januar 2021
Covid Test
Went in for a Covid test. The nurse was great as well as the PA. Everything was done very efficiently.
15. januar 2021
Simon is an outstanding practitioner
Simon is an outstanding practitioner. He listened carefully to the description of symptoms, responded with concern and compassion, thoroughly assessed my area of concern, ordered the appropriate tests, immediately treated suspected conditions, and followed up with results.
15. januar 2021
Very well run
Very well run, timely, structured, and professional. Thanks for a great experience with not so fun topics of visit. Thank you!
15. januar 2021
I went for a covid test and all things…
I went for a covid test and all things considered it wasn't a bad experience.
15. januar 2021
My location
Very clean and professional. Everyone i interacted with were very friendly
15. januar 2021
Covid Testing
Needed a Rapid Test for Covid. Negative: having to sign up starting at midnight just to get an appointment that day. Not their fault due to demand.. Positives: On- time, friendly staff, quick visit, empathetic PA.
15. januar 2021
Great Urgent care center
Staff is very friendly. The NPs & other staff very knowledgeable and friendly as well. Have been to BM twice & both were great experiences. Both locations I felt very comfortable & the wait time was very short.
15. januar 2021
Great personnel and all very friendly
Great personnel and all very friendly and efficient. Great experience overall!
15. januar 2021
Long Wait Time
While my experience with the doctor was great, I was left in an exam room solo for at least 45 minutes, which I find unacceptable.
15. januar 2021
Besvarelse fra BetterMed Urgent Care - Regency
Thank you for taking time to leave us feedback. We are sorry that your experience with us was not wholly positive. We will be sure to share your experience with the site manager.
Staff were wonderful and kind!
8. januar 2021
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