I open an account in February, call them numerous times and they send me a wrong device wich I have to pay to sender back and after all it’s been a month and they still didn’t send me a new device, th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Been using Bestpass for about two years and it there is nothing bad you can say about him Mr. Customer Service is top-notch they answer their felt quickly when you need something and you never on hold... Se mere
The team at Best Pass by Fleetworthy have been very informative, transparent and above all very helpful. They did not try to fit our business into their preset box. Instead adapting their services to... Se mere
Virksomheden har svaret
Transponder works reliably, fees are reasonable and enough money is saved in tolls to make it worth while. Saves time too, since I dont have to keep track of due dates for toll payment or figure out... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Bestpass by Fleetworthy is toll management software used by thousands of fleets and owner-operators for coast-to-coast coverage and simplified billing. By providing one account for all your tolls and a consolidated monthly statement, Bestpass reduces administrative work and saves you time. It offers advanced analytics to help reduce spend and a customer support team that handles your toll disputes. With Bestpass, you can estimate which routes and vehicles cost the most to save time and money as well as reduce violations and manual work by an average of 90% per fleet. This helps eliminate costly fees and manual work, allowing fleets to concentrate on more strategic projects. With customizable plans, Bestpass offers a solution for every size fleet. Owner-operators benefit from savings of 20% on average, while larger fleets save time with online transponder management and a single monthly toll invoice, improving operations and reducing costs. Bestpass is now part of Fleetworthy, with weigh station bypass, safety and compliance and toll.
Kontaktoplysninger
500 New Karner Rd, 12205, Albany, USA
- 888.410.9696
- info@bestpass.com
- bestpass.com
3,1
Middel
65 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
BestPass is very convenient and honest
BestPass is very convenient and honest, I use them without thinking twice, so far a wonderful experience, keep the great work guys, thank you so much!
28. september 2022
Uopfordret anmeldelse
its been great using them
28. september 2022
Uopfordret anmeldelse
Bestpass is the best system for paying…
Bestpass is the best system for paying tolls also good at picking up misreads
28. september 2022
Uopfordret anmeldelse
Helpful Business Tool
Bestpass has been such a helpful tool for our company! They make it easy to track our tolls, pay our tolls, and even dispute violations from New York's EZPass system. I go into our account at least once a month to make sure our transponders are working properly and toll charges are what they should be.
Customer service is VERY helpful!
28. september 2022
Uopfordret anmeldelse
Bestpass Customer Service is Second to None
I work with multiple tolling partners, and in my experience, Bestpass has always had the best service. They take the time to understand the question and answer it thoughtfully; no generic replies or responses that only half answer the question. After they close each customer service case, they send a survey, and I've never answered anything less than a perfect 10. It would be great if all companies were like this.
3. august 2022
Uopfordret anmeldelse
Transponder works reliably
Transponder works reliably, fees are reasonable and enough money is saved in tolls to make it worth while. Saves time too, since I dont have to keep track of due dates for toll payment or figure out where payment needs to go. I will say however, the required auto-pay can be inconvenient at times. I wish you could pick a date or day of week to have it withdrawal instead of it withdrawaling as soon as you account goes below threshold.
Edit - Be advised, Bestpass will change your prepay amount when they deem fit and only let you know in their replenishment request. The courtesy of a phone call to discuss this would've been better.
16. august 2022
Uopfordret anmeldelse
Besvarelse fra Bestpass by Fleetworthy
Hi Josh, thank you very much for your feedback! We are making improvements to our platform, and this kind of feedback helps to make sure we are meeting the needs of our customers. I will forward this idea along to our development team. We are working on enabling new forms of communication to our customers, so be on the lookout for those details in the future!
BESTPASS is Greatly Useful
I find BESTPASS to be greatly useful since I am a OTR O/O Flatbed Operator that runs all 48 States. I've had BESTPASS for approx. almost a year without any issues.
28. september 2022
Uopfordret anmeldelse
Fantastic customer service
Fantastic customer service. Easy to set up an account, account balance maintained automatically. Can focus on loads with nothing to worry about!
28. september 2022
Uopfordret anmeldelse
Bestpass is the company with more…
Bestpass is the company with more rusting as a great company. I’m so thankful for your services. Continue been the best 👍
28. september 2022
Uopfordret anmeldelse
Very happy with dealing with the…
Very happy with dealing with the company Bestpass. Bestpass is the way to go whether trucking or just corporations who have a lot of traveling. Has your whole detailed account on a statement. Replenish is easy they notified you when you get low. I highly recommend this company.
19. september 2022
Uopfordret anmeldelse
Bestpass is the greatest
Bestpass is the greatest. It works every time without fail. The customer service from setup to billing is unheard of in today’s world. I have never had a problem with Bestpass that wasn’t resolved in one call. I would recommend this service for anyone who expects quality and trouble free service.
15. september 2022
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As always Bestpass is spot on with…
As always Bestpass is spot on with customer service and friendly customer service people.
28. september 2022
Uopfordret anmeldelse
Always very help and the reports are…
Always very help and the reports are just what we need. The best!
28. september 2022
Uopfordret anmeldelse
Very pleased with BestPass!
We've had BestPass for years. Great toll discounts and a detailed invoice sent directly to our carrier for exempt miles on the NY Thruway. Excellent customer service from the nicest people!
28. september 2022
Uopfordret anmeldelse
No standing in line for us!
We love using Bestpass and not having to stand in line on any of the toll roads. If definitely beats having to stress about having the right amount of cash on hand. We recently noted a problem and promptly called their customer service where we were informed that OHio and Indiana were upgrading their systems and the problem we had was their problem and not ours. I’m very thankful for this service!
1. september 2022
Uopfordret anmeldelse
I like the tolling system
I like the tolling system. Their billing statements could be much more clear
28. september 2022
Uopfordret anmeldelse
It was a smooth transition to Bestpass…
It was a smooth transition to Bestpass from our previous supplier. The customer portal is easy to navigate and the toll calculator has been an invaluable tool.
28. september 2022
Uopfordret anmeldelse
Great customer service...only issue is…
Great customer service...only issue is I wish it was a one stop shop for the weigh station pass and toll pass. Going through different agents from different departments brings confusion.
30. september 2021
Uopfordret anmeldelse
BESTPASS has been amazing!!
BESTPASS has been amazing!!! Our old pass didn’t work all the time resulting in toll violations and extra costs. This has not happened since we switched
28. september 2022
Uopfordret anmeldelse
Excellent customer service
Best Pass has been wonderful to work with. When we need assistance they are right there to answer/help with any issue. Their customer service is very polite and patient with all questions. Very professional and helpful.
15. august 2022
Uopfordret anmeldelse
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