Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The items were packaged nicely - but not for me. Powder was drying, lipstick looked weird. I asked for a refund, which they processed minus 10 percent and shipping. Told me to keep the stuff. I’ll find someone who would like it.
Last June I bought three lipsticks and with the heat of Phoenix, AZ they arrived melted. I contacted the company and explained my problem and they immediately refunded my money. It was a really pleasant experience and now I will buy again in winter because their products are wonderful and I love them.
*Upping my review because Joni at Besame reached out to me and was very helpful. The AI thing is new and they are working it out, but they do still have humans!*
The lipsticks are nice for sure. But I had some glitches with the third party delivery service they use, and when I reached out to Besame, I was unable to get human help. Responses to my emails were AI nonsense and nobody answered their phone during business hours. If you order from Besame, know that you will be dealing with bots the whole time, and be ready to do a charge back if needed.
I've purchased many times from Besame (probably close to 20 times in the past 4-5 years) and I will continue to purchase from them. I love the design of their products and though performance is not always impeccable for me, the collector in me is always satisfied.
Their brushes are my absolute favorite: brow brush, liner/mascara brush and lip brush are amazing. Lipsticks are of course a must-try as well; there's a red flattering for everyone in their selection, which is useful when you think of color theory and color analysis.
The one thing that will continue to bring me back to them is their customer service; they were very helpful every occasion I had issues. As a Canadian customer, website, rewards and transit have had a few problems resulting in transaction issues and damaged products at 3-4 occasions. Besame staff made sure to make right by me to correct the issues and were always lovely to chat with, on the phone or online.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
