Poor customer service
Bertucci customer service never responded after multiple requests for updates on my order. Multiple. In addition, they only ship via USPS and it takes weeks to receive your delivery.
10. november 2024
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I tried to buy a Bertucci watch in the…
I tried to buy a Bertucci watch in the Netherlands but they are simply not available anywhere, so I ordered one (275 Euro plus shipping 36 Euro) online at the official Bertucci site on 23-05-2024, The watch was send to me and arrived safely packed on my doorstep at 31-05-2024. Perhaps a bit of delay due to a weekend and Memorial day in between.
Everything went very smooth and the watch was safely packed.
This was the first time I imported something from the USA so it came a bit as a surprise to me when I had to pay an additional custom import tax of 89 euro.
I should have known it of course.
The watch is absolutely gorgeous and everything I expected it to be.
I simply couldn't find a more beautiful watch anywhere else in the same price quality range.
I can advice anyone to give it a try.
31. maj 2024
Uopfordret anmeldelse
PLEASE READ
PLEASE READ! The watch is incredible, but please be patient with customer service. They do a lot of stuff in the background but don't communicate with you. Just be patient and be specific in your questioning and you'll have a good experience (call them too - don't email)
The watch itself is a tank. Single piece, and the NATO style straps are very nice. Built solid.
1. juni 2023
Uopfordret anmeldelse
I just received my first Bertucci…
I just received my first Bertucci watch.. I more than happy with it.. it looks great and feels good on my wrist. I am really happy with customer service as well. I asked them to swap out the watchband before it was shipped which was done free of charge... I'm looking forward to buying another one...I recommend this watch to anyone who works hard and wants a great durable watch...
3. januar 2020
Uopfordret anmeldelse
Client service sucks
You must wait answer for ages. If you ask same thing few times you get the answer. If not you will never get the answer. Unfortunate that so nice products are sold with so bad customer service that in the end you do not dare to buy.
24. april 2013
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.