Bernards Estate & Letting Agents  Anmeldelser 197

We have just exchanged on a property purchased through Bernard's they have been proactive and professional throughout, while the whole team was great , there is a special shout out to Toni who handled the post sale work, who always kept us in the loop and maintained the communication between us and the sellers, which helped keep things moving, in those stressful moments.

We had excellent service from Lacie for the purchase of our property in Portsmouth. Thank you Lacie

I can’t recommend Laci and Amy at Barnards Estate Agents enough. They have been absolutely amazing throughout both the sale of my home and the purchase of my new property.
From start to finish, they have been so professional, supportive, and genuinely helpful—nothing has ever been too much trouble. Amy in particular has gone above and beyond to accommodate me with viewings on my new home, always being flexible and understanding, which has made the whole process so much less stressful.
Their communication has been excellent, keeping me informed every step of the way, and I’ve felt completely confident in their hands throughout.
A truly outstanding service—thank you both so much!

Lacie and Caiisha were fantastic. The service provided was friendly and professional. The ladies worked hard to market our property and arrange viewings. We were kept up to date all the way through. We were offered asking price for our property within 12 days of it going on the market. Brilliant service cannot fault it would certainly recommend to anyone looking to sell a property.

On Wednesday, 25 March 2026, I reported an issue with the toilet cistern not filling with water. The problem was resolved efficiently within two days, and I was impressed by the prompt and effective service. I truly appreciate the fast response and support. Thank you very much.

Lucy and Jasmin have been absolutely fantastic from the word 'go'. I was in a tricky position where I needed to find a good tenant quickly. They were both super proactive and got things sorted extremely quickly.
Their communication and organisation has been really brilliant. Thank you both. I highly recommend them to other landlords.

Having recently rented out 2 properties through Lucy in Bernards' North End office, from the initial meeting, her approach is; professional, friendly and thorough through the entire process.
More recently I have also been working with Jasmin in North End and again, the same professional approach flows through.
Having engaged with multiple letting agents during the years, I am very rarely impressed but Lucy and Jasmin certainly have done so. Looking forward to a continued working relationship with Bernards.
Darren

Dealt with Jas in the rentals team at Bernard’s Portsmouth North - she was so kind, very friendly and happy to answer any questions. I needed to secure a rental quickly and she and Bernard’s helped secure the rental I’m in now :) I’m super happy and very thankful

I had just spent 6 months with a different company and was so disappointed with their service. Lacie from Bernards had left me numerous letters offering me assistance, so I decided to contact her. From the minute I met her, she was so professional and supportive. She talked me through the process and from day 1 she was selling my house. 3 weeks later, it's sold. She and the team are amazing, I'm still in shock. Lacie and caiisha have been amazing.

Excellent service on letting management by Jade and Charlotte - responsive efficient and excellent communication
Highly recommend using them

I am incredibly satisfied with the entire rental process and my experience with the agency. The communication was excellent from start to finish; everything was explained thoroughly, and I felt well-supported throughout.

I would like to give a special mention to Jasmine Warwick, who handled my case. She was amazing—very helpful, professional, and she answered all my questions promptly. I am very happy with both the service provided and the property itself. Highly recommended!

Fantastic service .
Very reliable highly recommended
Thank you Jasmin Warwick
You were excellent.

I met with Jasmin from Bernards, Portsmouth Branch. Jas was extremely helpful, organising a viewing at short notice. After viewing the property, the referencing process was completed in 3 days. From seeing the house to receiving the keys took less than 2 weeks. Jas made everything happen smoothly and always replies quickly to emails and phone calls. Thank you for your care and efficiency; I definitely recommend using Bernards!

We should like to commend warmly the performance of Lacie Bray. She has proved highly professional and well- organised with boundless energy and enthusiasm.
We could not have been happier with her help in managing the sale process of our property.

First time renter, had an amazing experience from Jasmin W - who made the rental process easy, efficient and extremely convenient!

It was a pleasure to have met Jasmin. She was patient enough to have answered several questions we had at the initial viewing of the property. She was also able to guide us during the referencing period.

I had a very good experience with Bernards Estate Agents. The whole process was smooth and professional.
Special thanks to Jasmin – she was very helpful, friendly and quick to respond to all my questions.
I really appreciate the support and would definitely recommend them.

I approached Bernards following a regrettable experience with another agent. I was seeking a new tenant for my property and I would like to thank Jade Goulding, lettings manager at the Lee-On-Solent branch for handling the whole process with efficiency and professionalism. I also found the fees competitive. Very happy to award 5 stars.

Lacie has this far been fantastic at keeping us in the loop with regards to the offer going through despite some back and fourth with the seller and a delay on my end.

We are happy with the service we received from Bernards Estate Agents. The customer care is awesome, personal and highly professional. From the time of initial engagement, the welcome has been so warm. From the onset, we made a decision to progress with Bernards on our journey to purchase a property of our own. The whole team has been so fantastic but I would like to make special mention to Lacie and Ayesha. Lacie helped us through all the initial processes leading to viewing and settling for a property of choice. The invaluable insights about the features of the properties helped us to make informed decisions along the way. Ayesha provided us with mortgage advise, regular updates and detailed explanations about the mortgage. Most importantly, the processes were flowing expeditiously and within reasonable time. Your services are really of high standards.