I would rate it a zero if I could. I'm a victim of very poor customer service, misrepresentation of their product. The item I received did not look anything like the pictures, the quality was poor. De... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
An unusual experience. Bennet and Mason sounds "UK". Thought I had been scammed when heard order on plane from China but no. Took a while to arrive but shoes were exactly as advertised. Look good. Fe... Se mere
The process of purchase was not as smooth and straightforward as it should have been. At one point, following days without information, I began to believe I’d been scammed!! Not good for buyer or sell... Se mere
I guess I'm not alone buying this plastic Cat Head, unbelievable they would deceive customers like that, you can't even write a review on their site! You see these items pop up on your phone and don... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The shoes are great ,I am very Happy with them.
I received my shoes from Bennet and Mason .they are
really comfortable and I love them .i am very pleased with them .
i want to return all 3pairs of shoes…
i want to return all 3pairs of shoes and need your email address and phone number for the carrier but you have not supplied these details as yet . Could you please forward asap these details. The shoes do not fit so thats why i am returning them.
Its a Scam
Its a Scam, they offer highly discounted products, giving the impression that they are closing down when in fact they are cheap Tac shipped directly from China
Scam on Facebook
Scam on Facebook. Not worth one star. Photo outside a shop with two gentlemen and a story about closing down after 30 years with massive discounts. But the countdown clock keeps resetting! Facebook won't block this bogus company that's not closing down at all. This Chinese company also has another photo of Two ladies outside the shop. NO PHONE NUMBER on the website. Be warned.
This is not a local UK firm.
This is not a local UK firm.. its a factory in China. Very poor quality
BAD BOOTS, MIS-SOLD!
An ad pooped up on my smart phone. 2 sad looking gentleman in craftsmens aprons, standing outside a smart looking cobblers/shoe shop. The words CLOSING DOWN! emblazoned across the advertisment. I was drawn to the notice as I'd need a pair of strong winter boots. The pictures showing the footwear looked great; obviously well made, and the boots I chose, Hunter, looked like robust leather footwear. The price was great, down from £300 to £59.99, which made sense, going by their sad story of having to close down after many decades blah! blah! blah! My suspicions were raised, when, after a few days, I tracked the order, to find it had left a port in Eastern China.
This morning, 10 days later, the boots arrived by Royal Mail, wrapped in plastic. As soon as I felt the lightweight package, I smiled in realising that I'd been ripped off. The boots themselves are a different design from those advertised. Badly made, plastic uppers and sole, and do not stand flat on the floor. I will now attempt to get a refund. They ain't even worth £59.99!!
Poor quality
These are poor quality goods from China pretending to be high end …I’d like to meet Mr Bennet or Mr Mason….
Scam bennetandmason
Do not get fooled by this company it's a cheap Chinese company who pretend to be based in the UK
The good are awful and you cannot return the goods as they make it really difficult I have reported the website and tried to return the shoes but its impossible I am usually quite careful but I got scammed as o thought it was a genuine Uk company with a. Uk domain
This is a scam company you think you…
This is a scam company you think you are buying from a family run British company that makes hand made shoes but you are being sold cheep knock off’s from China, you will also get no exchanges if the shoe’s do not fit and you will get no refund’s, DO NOT BUY FROM THESE DISPICABLE CON-MEN, i have reported them to the advertising standards
Took longer than expected to arrive
Took longer than expected to arrive. Didn't realize we're from China. Fit nice and both are comfortable and true to size
They were brilliant if any suggestion
They were brilliant if any suggestion
Pay for the faster delivery.
I was very concerned after waiting a…
Total Scam, this site needs to be shutdown. All goods from China. Avoid like the plague!!!
I was very concerned after waiting a long time of not receiving my goods plus the tracking is rubbish. So I actually did some research thinking I got scammed. I was totally annoyed, I contacted my bank to report fraud to claim my money and the 2 days later, today I received my goods.
The shoes looks good, but I am NOT buying anything from them again. As to this site closing down, yes I am sure it is a lie. The same countdown to closing is displayed. So I do NOT recommend purchasing from this site.
Easy to order and kept fully up to date…
Easy to order and kept fully up to date on tracking.
Good quality product
Good quality product, delay in receiving the shoes only downside
The shoes were just what I wanted
The shoes I ordered were as described and they look great. They arrived securely and well packaged but they took a long time to arrive, this was not a problem as there was no urgency.
Total crap from china
Total crap from china. Not leather all going in the bin to get a 20% refund that’s if I get it. Avoid at all costs. Don’t make my mistake
Very pleased with boots
Total rubbish from China!!
Total rubbish from China!!! and not from the shop you think there from and when asked for refund they say you have to pay postage back to China.
Please don't be treated like a idiot and buy from this so called company
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








