I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve ask... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I loved the site until they changed everything at the end of 2025. Now my money has sat in a queue since December 9th, 2025. They used to allow you to withdraw into gift cards to just about any stor... Se mere
In 2025, Benjamin was a pretty good app. I was earning money and able to withdraw very easily, straight to my bank account with a few days delay. My only complaint was that games didn't always conne... Se mere
Virksomheden har svaret
I had a wonderful experience with Benjamin last year up until they paused payouts for about 3 months, then they limited how much you could cash out in a day as well I'm assuming how many people could... Se mere
Virksomheden har svaret
2,2
Under middel
2 t anmeldelser
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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They used to offer same day payout
They used to offer same day payout, now it takes forever. They make you wait 3 months for it to credit, then who knows when you will get paid. I currently have two 25$ payouts, I have been waiting on one since 12/15/25! I have another 50 bux still pending in que. Customer support is non existent, they ignore you and never respond. I am sorry, but don't waste your time. You will not get paid.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Rachelle Hermanson,
It's concerning to read about your experience with the payout process and the delays you’ve faced. We genuinely appreciate you bringing this to our attention, especially since you have been waiting for your payouts for quite some time. Waiting for three months, particularly for amounts you expect to receive, can be incredibly disheartening.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand that this may cause frustration, and we are truly sorry for the inconvenience it has caused you.
Your feedback regarding the lack of responsiveness from customer support is also noted, and we are grateful for your insights. We have escalated this internally to ensure that we address the issues you've highlighted. Your experience is important to us, and we want to work towards making improvements.
Thank you for sharing your thoughts, and we hope for a resolution that will restore your confidence in our service.
I have used Benjamin app for a couple…
I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve asked for. I have withdrawals dating back to December 21. I’ve stayed under the $50 required payout, but I have not received anything as of yet. The Benjamin app, as I like their layout and functionality. If they could get their payout system back to where it used to be, it would be very beneficial. I tried to be patient since I knew that they had revamped their payouts. But it’s been three months now and I haven’t seen anything.
21. december 2025
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Patricia Prill,
It’s concerning to hear about your experience with the withdrawal process since the recent changes to the payout system. We truly appreciate you sharing your feedback, especially since you've been a loyal user for a couple of years. It’s understandable to feel anxious when waiting for withdrawals, particularly when you have requests dating back to December.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We empathize with the frustration this may cause. Your insights about the layout and functionality of the app are valued, and we’re glad to know you enjoy those aspects. We have flagged your concerns regarding the payout system internally, as it’s important for us to ensure that users like you have a smooth experience. Thank you for your patience during this time, and we hope that your situation improves soon!
Like many others I am still waiting for…
Like many others I am still waiting for my pending transfers of over $140 now, it’s been almost 2 months for one of them and still nothing. Up until recently I have enjoyed this app but now it seems like they don’t value the people who keep them going.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Ashley Sifford,
Thank you for sharing your experience with us. It’s concerning to hear that you are still waiting for your pending transfers, especially after such a long time. We genuinely appreciate your loyalty to the app and understand how important timely transactions are for you. Please reach out to our customer support at socialhelp@benjaminone.com so we can assist you further. Your feedback is crucial, and we want you to know that we are escalating this matter internally to ensure it gets the attention it deserves. We truly value your support and hope for a swift resolution to your situation.
This app used to be a five
This app used to be a five. Unfortunately in December they “upgraded”.
Since then I have not received any of the rewards I have requested.
The rewards you earn are now pended for three months. You then request the rewards and are queued for an unidentified time. I have been waiting since before the update for my rewards.
This update also limited how you can receive rewards. You can no longer withdraw to your bank account. There are options such as Venmo and PayPal. Unfortunately as I am in their non stop queue I do not know if they work.
It would be nice if the effort placed on responding platitudes of limits slowing them down to bad reviews they took that time to fix their system.
I would recommend to not waste your time with this company.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Tiffanie Johnson,
It's disheartening to hear about your experience since the recent update, and we genuinely appreciate you taking the time to share your thoughts. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand that waiting for rewards can be quite challenging, especially when it feels like the process has changed significantly.
Your feedback regarding the delay and the limitations on withdrawal options is invaluable, and we want you to know that we have escalated this internally for further review. We recognize how important it is for users to receive their rewards promptly and to have a smooth experience with withdrawal options.
Thank you for your feedback, and we hope for a resolution that meets your expectations soon!
I've been waiting 15 weeks for my first…
I've been waiting 15 weeks for my first withdraw. A whopping $50 has yet to be paid. In the meantime, I have received withdraws from Pogo and Just Play, both same day.
DO NOT USE BENJAMIN, unless you want to be on the hook for 6+ months trying to get your money.
BENJAMIN IS A SCAM.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Adam Norton,
It's disappointing to hear about the lengthy wait you've experienced for your withdrawal. We genuinely appreciate you sharing your feedback, as it highlights significant concerns that need our attention. Waiting for 15 weeks, especially when you've had quicker experiences with other platforms, is understandably frustrating.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your experience is important to us, and we've escalated this internally to ensure we look into these matters. We hope for a positive resolution for you soon!
Have not received rewards
I’ve been using Benjamin for almost a year now and at the beginning, I used to never have problems with withdrawing, and now I have withdrawals that have been queued since December that have not been paid. On top of the fact that I had to wait three months for them to allow me to make the request for withdrawal now it is March and I still have not gotten my money.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Micki Welcome Hill,
It sounds like you've been waiting a long time for your withdrawals, and we truly appreciate you sharing your experience with us. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, especially after having a smoother experience in the past. Your feedback is valuable, and we want you to know that we have escalated this matter internally to ensure it is addressed. Thank you for your patience and for being a part of our community. We hope your situation improves soon!
Total Scam!!
Used to be a great way to earn a little extra money. I've used it for about two years and in that time I earned maybe $400. Obviously not enough to live on, but a little extra help with groceries and stuff. You could cash out easily and get your money deposited or get gift cards. Then came the update in December 2025.....
Now all your money earned from games and surveys goes into a "queue"...which holds your money for months. You can only withdraw $50 a day and it can only be Venmo or PayPal instead of easy to use gift cards. Customer care used to be fantastic, now all you get is a generic message saying they're experiencing a high volume and payouts are taking longer than usual. Looking at the recent reviews on the Appstore tells the story...nobody is getting their money. Most people have been waiting for months to collect and have gotten nothing. I currently have $100 to cash out and I'm assuming I will never see it. So disappointed that their greed has ruined this app. DO NOT WASTE YOUR TIME WITH THIS APP!!! IT IS 100% A SCAM!!!!!
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Cathy Q.,
It's truly disheartening to hear about your experience, especially after you've invested time and effort into the app. We understand that the changes to the cash-out process and the challenges with customer support can be incredibly frustrating. Due to the high volume of withdrawals being attempted, we had to implement limits to help keep our systems running smoothly. Your concerns are important, and we've escalated this internally to ensure we address these issues. We appreciate you sharing your thoughts with us, and we hope to improve your experience moving forward!
Don’t download it
I’ve been waiting since December 12th for $84 worth of payments. This used to be a great app, now it’s a scam. If you try and resolve anything you get the same automated response about how they now have a queue due to high amounts of payment requests. Apparently that queue is never ending.
12. december 2025
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Sarah Carter,
It's disheartening to learn about your experience with the payment delays and the lack of meaningful support. We recognize how important timely payments are, and we want to explain that due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, and your feedback about the automated responses has been noted. We’ve escalated this internally for further review. Thank you for sharing your concerns, and we hope for a resolution that restores your confidence in us.
Being defrauded SUCKS!
I was a loyal, active and happy user up until December 3, 2025 when all payouts were paused. Identical to the other reviews, after repeatedly requesting assistance I received the same automated response without resolution. I am owed $206.48. I was trying to earn money for my grandkids Christmas. I feel like an idiot for being defrauded. If I receive my payout, I will update this review accordingly.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Rocky,
It’s disheartening to hear about your experience with the payout process and the lack of assistance you received. We recognize how important this is, especially with the holidays approaching, and understand how frustrating this situation can be. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback has been noted, and we have escalated this internally for further review. We truly hope for a positive outcome soon so you can enjoy the holidays with your grandkids. Thank you for sharing your concerns.
Don’t waste your time with this app
Don’t waste your time with this app. I’m currently on 60 days waiting for my rewards to deposit. If you contact customer support, they only give you an explanation of their new process. They don’t look into why your deposit is delayed. It sits in a queue and you have to wait.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Lisa B,
It’s disappointing to hear about your experience with the reward deposit process and the lengthy wait you've encountered. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. I can understand how frustrating this may be for you. We appreciate you sharing your concerns, and we want you to know that we've escalated this internally for further review. Your feedback is important to us, and we hope for a resolution that helps improve your experience. Thank you for your patience!
The biggest scam for games
This site will promise to pay you. Good luck ever getting your money. They've had my payout in "pending " since Dec 12 and 20th. They owe so many people money. They used to be reputable. No longer. They're just taking advertiser's money and lying to the people who play!
Waiting for over three months for a payout has nothing to do with limits and whatever BS this company claims. They owe so many of us money and have just chosen not to pay!
19. december 2025
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello E. Clive Bulldogs,
It's concerning to hear about your experience with the payout process and the delays you've encountered. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We truly empathize with the frustration this may cause. Your feedback is invaluable, and we want you to know that we've escalated this internally for further review. We hope for a resolution that helps restore your trust in us. Thank you for sharing your thoughts!
Benjamin used to be a legit app to earn…
Benjamin used to be a legit app to earn rewards. When they had gift cards, cashing out took about a week or less. Since they changed their cashout procedure, it seems like a scam now. Do NOT use this app. I have been waiting over 3 months on 3 cashout requests of $50.00. I also have 3 more $50 cashout requests that are also “in queue” with no updates. You email customer service and instantly get a BS auto reply about being in queue and it may take longer than the expected date. It’s been 3 months and I still don’t have an “expected date”. Seems like this app has become a scam. Edit: I finally got all my requested cashouts processed. I have changed my review. Still took too long, but they honored my requests.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Mark,
We appreciate you sharing your experience with the cashout process. It’s clear that the changes have been frustrating, especially with the long wait for your requests. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how this may cause frustration. We’ve escalated this internally to ensure your concerns are addressed. Your feedback is vital to us, and we hope for a resolution that restores your faith in the app. Thank you for voicing your thoughts!
Dying Business Refusing To Pay
Doesn't pay out and ignores users while providing automated responses telling you to wait an undisclosed amount of time to get a human response- which will never come. They've shut down/locked up social media accounts to prevent users from providing public facing reviews
EDIT (3/24): despite the reply here benjaminone still has not resolved this issue AND they keep closing my ticket requesting answers by saying that the withdrawal is in the "processing queue" and that I will be notified "when its in the queue". I am having to manually reopen the ticket on their support site.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Shardi Insp,
It's disheartening to hear about your experience with payouts and the lack of communication you've faced. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may cause. We appreciate you sharing your concerns, and we want you to know that we've escalated this internally to ensure it receives the attention it deserves. Your feedback is really important to us, and we genuinely hope for a better experience for you in the future. Thank you for voicing your thoughts!
Complete scams!!
Complete scams!!! No pay out finding new ways not to give their customers money
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Mrs. Susan Harward,
It sounds like you're feeling quite let down by the payout process. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how this may be frustrating, and we want you to know that we've escalated this matter internally to ensure it gets the attention it deserves. Your feedback is crucial, and we hope for a positive resolution moving forward. Thank you for reaching out!
Started off wonderfully…
The app started off wonderfully! And then it turned to crap. Just like everyone else, I’ve been waiting on a cashout for months. Since December 16th to be exact. It is now March 19th… and still no word when it will process. No response from customer service. And their Facebook page has been deleted. It’s only $36.94 but that would have been great to have for Christmas like I (and many many others) was expecting! I hate to agree but it seems this app has become a scam :(
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Jessicapepp,
It’s disheartening to hear about your experience with the cashout delays, especially after a promising start. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Waiting for months, particularly during the holiday season, can be incredibly disappointing. We appreciate you sharing this feedback, and we’ve escalated your concerns internally regarding the lack of response from customer service. Your voice is important to us, and we’re committed to improving the experience for everyone. Thank you for your patience during this time, and we hope to resolve this for you soon!
I have been waiting for a month fo never got my payr my…
I have been waiting for a month for my money and it never said nothing about having to wait for your money it's b******* I'm deleting the app and I'm putting a review on Facebook letting anyone know that plays it not to bother with it it's nothing but a scam
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Patricia antognoli,
It sounds like you’ve had a really disappointing experience waiting for your payment, and I truly empathize with the frustration this has caused you. I encourage you to reach out to our customer support team at socialhelp@benjaminone.com, as they can provide assistance and help resolve this issue for you. We appreciate you sharing this feedback, and we hope you’ll reconsider your decision. Thank you for your patience, and we’re here to help!
Accumulated funds to withdraw but still waiting after 3+ months
I downloaded and started using this app because it had such great reviews. Why not earn $ for playing games? But after their update in December, it has become impossible to withdrawal funds. I currently have 3 withdrawals from $25-38 (nothing large), the first was requested December 9. I have received none. I’ve decided to quit using the app until I actually start receiving funds. There are so many of these kind of apps out there, so don’t waste your time with this one.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Victoria,
We appreciate you sharing your experience and are genuinely concerned to hear about the long wait for your withdrawals. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. It's disappointing to experience such delays, especially after initially enjoying the app and looking forward to earning rewards. Your feedback is crucial, and we’ve escalated this internally to address the concerns raised. We hope to see improvements soon, and thank you for your patience during this time.
Bait and Switch
I’ve been using this app for a long time playing the games, but so far I have been waiting 99 days for my cash withdrawal. Their customer service just circle jerks you but nothing is ever resolved.
9. december 2025
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Mercedes Mullica,
It’s concerning to hear that you’ve been waiting for your cash withdrawal for such an extended period, and we truly appreciate you sharing this experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how disappointing this may be and understand the frustration it can cause when it feels like your concerns aren’t being addressed effectively. Your feedback is important, and we’ve escalated this matter internally. Thank you for bringing it to our attention; we’re committed to enhancing the user experience for everyone. We hope to resolve this for you soon!
I have had multiple withdrawals in a…
I have had multiple withdrawals in a queue since Dec 9,2025 it’s now the middle of March and I’m still waiting. It originally said 3+ days for payment and now there is no time frame for payment. Complete an offer and you have to wait until it says it can go into your account for withdrawal. This app used to be awesome and I would have given it 5 stars but since all of the apps updates I am really ready to delete it. But I want my money and they don’t need to charge me for the 99 cent instant withdrawal because it’s not instant when I’m waiting over 3 months.
9. december 2025
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Angel Nunn,
It sounds like you’ve been waiting an incredibly long time for your withdrawals, and we truly appreciate you sharing your experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how disappointing it can be to see extended delays, especially when the initial timeframe was much shorter. Your feedback is important, and we’ve escalated your concerns internally. Thank you for bringing this to our attention; we’re dedicated to enhancing the user experience, and we hope to see improvements soon.
This app is not legit to what they say!
I used to love this app. It was my go-to app for gaming. Payouts were very quick and easy. After about a year of playing with them, it's impossible to get payouts! And you can't reach an actual person through customer service. They send you automated messages saying the same thing about having withdrawal limits due to high demand. Very poor customer service! I requested a payout on December 10, 2025 and still haven't received it!
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra benjaminone.com
Hello Danielle Parkes,
It’s clear you’ve encountered significant challenges with payouts and customer service, and we appreciate you sharing your experience. We recognize how disappointing it can be to wait for a payout, especially after previously enjoying the app. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback is important, and we’ve escalated your concerns internally. Thank you for bringing this to our attention; we’re committed to enhancing the user experience for everyone. We hope to resolve this for you soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.