Benevity presents itself as a company helping nonprofits, but the reality is that nonprofits are left chasing money they are owed while Benevity profits from the system. Payments never arrive... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Benevity charges extremely high rates if a nonprofit decides to receive donations by check. After the first tow disbursement, they charge the higher of $35 USD/CAD per check or 8% of the amount of the... Se mere
Microsoft is a name to reckon with and the professionalism which comes along with it is just remarkable . It was an excellent presentation with all the major points covered. One request I had th... Se mere
Virksomheden har svaret
Benevity is a great platform for Nonprofit Organizations to recieve exposure to and support from the corporate businesses who wouldnt know they exist. You can search by the Nonprofit name or categor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Benevity, a certified B Corporation, is the global leader in enterprise social impact software. Benevity’s all-in-one platform empowers the world’s most purpose-driven companies to seamlessly integrate corporate social responsibility into their core business strategy - driving measurable, scalable, and lasting impact. Benevity has supported more than $34.5 billion to more than 500,000 nonprofit organizations and enabled more than 8.5 million changemakers worldwide since 2008, empowering organizations to build trust, engage employees, boost retention, and drive innovation. Its unified platform supports giving, volunteering, granting, and employee mobilization - backed by intelligent insights and a secure, global infrastructure. For more information, visit www.benevity.com.
Kontaktoplysninger
Calgary, Canada
- benevity.com
3,1
Middel
87 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 35 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer Service is nonexistent
Customer Service is nonexistent. As a non-profit trying to complete our profile, our profile shows up with extraneous "840" which we are unable to remove - and it now appears in our EIN! Have logged two support tickets. The automated response says "it may take us a few days to get back to you". Is 10 days too long to wait? I think so, especially for an EIN issue.
1. december 2022
Uopfordret anmeldelse
Misleading
Made a point of making donations on a particular date and pushed my budget so that I could maximize the match amounts beneficiaries were entitled to according to the website.
My donation receipt showed the wrong date and no match amount, so I contacted customer service. Their first response confirmed that my donations had been matched. Further along in the exchange, they made an about face and admitted that none of my donations had been matched.
I get that there has to be a limit to the match amount, but I made the donations in the amounts I did, when I did, and I made them through ATB/Benevity specifically because they claimed they would match those donations to a maximum of $500 each and send the increased funds to the charities.
I would have supported those charities through another process had I known the match amounts did not exist.
The fact that there’s no notice on the website telling donors when matching stops, and that donors are encouraged to donate funds in the misguided belief that beneficiaries will receive additional funds that don’t exist, strikes me as very disturbing, if not marginally fraudulent.
29. november 2022
Uopfordret anmeldelse
They don't provide proper receipts
They don't provide proper receipts, so employees are out thousands because they can't claim on their taxes.
And worse they make it sounds like they do, which means you could end up being guilty of tax fraud which is what happened to me.
31. december 2021
Uopfordret anmeldelse
Terrible service
Terrible service. Does not provide tax receipts. I was audited and they did not accept Benevity BS
1. november 2022
Uopfordret anmeldelse
Poor.
Poor.
Very slow and over bureaucratic!
Small charity struggling to cope with the over zealous process
28. juli 2022
Uopfordret anmeldelse
Benevity marks donation "completed" and silently fails to deliver in >14 months
Benevity is a company that provides charitable donation-management platforms for corporations (eg. Nike, Coca-Cola, Google, Microsoft, Apple, etc). They do (1) verification of charitable organisations and (2) handle money transfers to them.
Money transferring service from Benevity is very bad:
- slow (best case 2-3 months, worst >1 year)
- not transparent: no full transactions history (initiated-sent-rejected/resent-received), no transaction breakdown (sent amount, fees, received amount)
- misleading (“completed” transactions not delivered >1 year)
- deceiving (unexpected fees are taken from your donations)
I know about the case when Benevity marked donations “completed” and failed to deliver them in 14 months, uncovered after cross-checking with the recipient org.
Benevity support is incompetent, took >2 months and dozens emails for them to acknowledge the issue. And extra 2-3 months to provide a one-off fix instead of a proper long term solution.
In comparison any international money transfer service would deliver (or return the money) in 1-5 business days (Benevity's best case is 2-3 months), provide full transaction history (when initiated, how much sent, conversion rate, fees, rejections/retries, delivery confirmation).
I would expect such a low quality for a small startup with limited resources, but Benevity is >13 y.o. company with $100 million revenue in 2019.
9. januar 2022
Uopfordret anmeldelse
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