Bench totally brilliant the only problem I had was with Evri who kept misplacing the item Bench did everything to correct this I highly recommend Bench
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Poor quality, cheap materials , over priced , junk Purchased a £120 coat for my 7 year old Worn a handful of times and worn out already , material cheap and worn , buttons worn , underarm sti... Se mere
I bought some bits for my my boyfriend but realised when I'd placed the order there was an issue. They say on their website that you can email or contact them on social media. I sent two messages on F... Se mere
A couple of years ago I bought a leather or faux leather jacket, Athough I didn't wear it much it was stored in the wardrobe.When I took.it out I found the leather was disintegrating & falling off the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
It all started in Manchester in the late 80s, a time of thriving youth subculture Skateboarding and BMXing were on the rise and the ‘Madchester’ music scene was about to take the world by storm. Bench was at the very heart of this energetic, exciting time, taking its inspiration from the people around it to make relevant clothing built for the urban world they lived in. From our humble beginnings to our global status, we’ve stayed relevant and true by constantly striving to create innovative and fashionable product inspired by real people and the real lives they lead. We will be ever present at music festivals, clubs and events worldwide and live within content creators on video sharing and streaming platforms, bringing the dynamic Bench energy to our people in their moments. Featured on your favourite celebs and influencers + exciting new technology to make Bench more accessible to like-minded people around the world. our brand is about to grow up with youth still at its very heart. This relaunch isn’t a comeback statement but an innovation statement, redefining original design and personality of the UK’s first authentic streetwear brand.
Kontaktoplysninger
Studio 18, 18 Hilton Street, Floor 2, M11FR, Manchester, Storbritannien
- Hello@Bench.support
- bench.co.uk
3,1
Middel
433 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They send the item around two weeks and…
They send the item around two weeks and now I send it back and they still didn’t send me the refund the service it’s hurrible
2. januar 2024
Lighter in parcel
Jacket itself was fine but inside the parcel alongside my jacket was a lighter 😳 makes me wonder if the jacket I received was one someone sent back. Emailed company no response .
10. december 2023
Uopfordret anmeldelse
Great choice
Great choice , good value , and excellent service .
Thank you Bench very happy customer . The Jacket was excellent .
20. december 2023
Uopfordret anmeldelse
Paid £6.49 for postages
You pay £3 for delivery, return the goods because they are the wrong size it cost you £3.49 to return them, so no goods and it's cost you £6.49 not a good service.
12. december 2023
Uopfordret anmeldelse
Damaged goods and poor customer services
I had bought the hoodie as a Christmas gift for my husband who loves Bench clothing. It was delivered quickly but I was really disappointed to it had red marks on the back and on the arm so immediately contacted bench to arrange a return. It took a few days for anyone to reply to my email, they gave me a code to take the parcel back using a ParcelShop. However the code doesn’t work and after trying a couple of Parcelshops I have contacted Bench again. In fact I’ve sent a couple of emails and still no reply! It is a shame that their Customer Services is so poor and the quality of their goods falls below their previous products. I won’t be buying from them again. Fingers crossed someone will eventually answer my email too.
19. december 2023
Uopfordret anmeldelse
I order a size 10 LIVIE white belted…
I order a size 10 LIVIE white belted coat and was to big ....I send it back with Evri on 13 December....and I'm still waiting for a refund....I contact bench on email twice but no answer....I contact Evri but nothing telling me to contact my retailer (bench) but no answer....never happened something like this until now.....im very very disappointedabout this ......
13. december 2023
Uopfordret anmeldelse
Unfortunately the coat had some sort of…
Unfortunately the coat had some sort of plastic under the lining in one of the arms which made a rusting sound like a child’s scrunchie toy. Most likely a production error but made this jacket unwearable. Item now returned
22. december 2023
Uopfordret anmeldelse
Avoid - no support reply
One item was never delivered. Despite 3 emails chasers to their support address, I yet have to receive an answer. Basically took my money and run....
4. december 2023
Uopfordret anmeldelse
Very poor customer service
Very poor customer service. Can’t get my refund back for returned item. Awaiting over 11 days and still no refund. No updates given.
My first order and the last one.
12. december 2023
Uopfordret anmeldelse
Disappointing
It's been over 2 weeks since I 1st emailed Bench about returning the product and a further 2 emails have been sent within that time to which not one of them has been responded to. Appalling customer services.
26. november 2023
Uopfordret anmeldelse
Lovely product!
Lovely product,but can't really say much more because it's a Xmas gift 🎁. sorry.
14. november 2023
Uopfordret anmeldelse
I purchased a Jogger from Bench and it…
I purchased a Jogger from Bench and it was really good.
1. december 2023
Uopfordret anmeldelse
I've not received my package
I've not received my package. I've written to customer service and they have not replied and there no number for customer service. Very poor customer service.
9. december 2023
Uopfordret anmeldelse
Order has never been received and…
Order has never been received and customer services not replying to my emails, very poor service. Order from them every year and never had any issues until now.
4. december 2023
Uopfordret anmeldelse
Amazing thanks
27. november 2023
Need to send back and no response due…
Need to send back and no response due to faulty bag
24. november 2023
Absolutely gorgeous jacket.
Absolutely gorgeous jacket.
Great service,thanks
16. november 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.