Great bathroom cabinet. Well made. Instructions to construct could have been a bit better, although diagrams were accurate. The front is flat and not bevelled as seen in other review pictures.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
UPDATE - Change of review. Following contact with Customer Services and a full quality check of stock, Belofay ended up refunding my money and also sending out a replacement part. Excellent Custom... Se mere
Virksomheden har svaret
The colour of the vanity is absolutely different from the one on the picture, I am deeply upset and disappointed. It is not navy at all, it is almost black.
Have only used customer services so far to ask for very specific details on a product. The reply was super fast and detailed answering my question perfectly. As a result I ordered the product (a glass... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Belofay, we believe every home deserves beautifully designed, high-quality products that combine style, practicality, and lasting value. Since 2010, we've helped thousands of customers transform their bathrooms and living spaces with carefully selected products that are built to perform and designed to impress. Our range includes bathroom vanity units, mirrors, lighting, basins, taps, accessories, splashbacks, and other home essentials, all chosen to deliver exceptional quality at competitive prices. Whether you're completing a full renovation or making a simple upgrade, we're committed to helping you create a space you'll love. Customer satisfaction is at the heart of everything we do. From secure ordering and fast dispatch to responsive UK-based customer support, we aim to provide a seamless shopping experience from start to finish. Every order is backed by our quality guarantee, with hassle-free returns and warranties available across our product range for complete peace of mind. We're proud to be a trusted retailer with over 100,000 customer reviews across our products and to have our products featured on leading marketplaces including Amazon and B&Q. Our reputation has been built on delivering reliable products, excellent service, and outstanding value. When you shop with Belofay, you're choosing a company that values quality, trust, and long-term customer relationships. Thank you for making us part of your home improvement journey.
Kontaktoplysninger
Storbritannien
- belofay.co.uk
4,3
Fremragende
47 anmeldelser
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I ordered a small vanity unit with sink…
I ordered a small vanity unit with sink for a smalll en-suite bathroom.
When it arrived everything was there and seemed OK. However when I unpacked the sink unit (which is ceramic), there was a large hole in the basin side.
I contacted Belofay using their website contact form and received a very quick response (even though it was a Saturday!), and after a request for some information and a couple of photos taken and sent to them, a replacement sink was sent out.
That sink arrived (thankfully in 1 piece) and was only a few days later. The packaging was good in both cases and so I suspect the problem was more to do with courier services handling than a problem with Belofay's QC proceedures.
Their customer service has been exemplary and I have no hesitation in giving them a 5 star rating
4. marts 2026
Uopfordret anmeldelse
Great bathroom cabinet
Great bathroom cabinet. Well made. Instructions to construct could have been a bit better, although diagrams were accurate.
The front is flat and not bevelled as seen in other review pictures.
Once constructed- solid unit.
Only slight criticism is that the back board could obstruct future access to the pipes, isolating valves and or the waste pipe. I modified ours.
Accessories that came with the unit were very good value for money- especially the tap. The pop up drain leaked initially- but apparently this is common and nothing that plumbers mate couldn’t fix.
Overall- recommend this at the price.
6. februar 2026
for customer services only (so far)
Have only used customer services so far to ask for very specific details on a product. The reply was super fast and detailed answering my question perfectly. As a result I ordered the product (a glass wash basin)
13. februar 2026
Uopfordret anmeldelse
Vanity unit and Basin was good value…
Vanity unit and Basin was good value for money and quick delivery, the only thing was the instructions didn't show all parts when assembling No.13 missing but showed it on complete assembly on front page.
2. februar 2026
Beautiful lights
What can I say, well am usually very apprehensive about ordering of line, especially not knowing this company.
But all I can say is, trust me, the delivery was 3 days delivery.
It was so quick and I absolutely love my lights. I would put a picture on, but we haven't installed them yet as we only received them yesterday. Thank you.
2. februar 2026
Great Company Great prices
Keeping me informed every step of the way from ordering to delivering, everything well packed and looks lovely for the price (only assembled and put in 29/1/26) space saving too.
Great Company to deal with
5. januar 2026
our order arrived with 2 panels damaged…
our order arrived with 2 panels damaged , they were replaced within the week fantastic service .
5. januar 2026
Do not purchase from this company
If I could give zero stars I would. Vanity unit and sink were falsely advertised, cabinet was mid blue online but when I received it it was virtually black. Extremely poor customer service department. They expect me to take a day off work unpaid to wait for this falsely advertised item to be collected.
6. januar 2026
Uopfordret anmeldelse
The mattress is of very poor quality…
The mattress is of very poor quality and you can feel the springs. I know it was in expensive. But l expected a little better. Would not recommend to anyone. Thank you
5. januar 2026
Terrible
Terrible, attempted to contact customer support a number of times only to receive convoluted messages where they clearly could not understand a simply query. Thankfully did not place an order as I cannot b begin to think how bad after sales would be.
30. december 2025
Uopfordret anmeldelse
Happy First Time Customer :-)
This was my first time I had ordered a product from Belofay, but it won't be the last time. I loved the Parcel box, which was reasonably priced, easy to assemble, came well packaged and was delivered on time. What more could you ask for, happy customer :-)
4. december 2025
Besvarelse fra Belofay
So glad you had a positive experience with a great product. We'll be happy to see you again :)
Nightmare to deal with
Delivered wring item to me. Their policy stated no exchanges so i had to buy the correct unit again and get refund on the 1st one, then the nightmare began. Weeks of broken promises with them arranging day for me to be in to collect then blaming the courier for not collecting. After three weeks of this they sent me a code to return via Royal Mail and I had to drive 6 miles round to take these really heavy items. Since been refunded. Would never use again despite the items being ok value for money.
17. november 2025
Uopfordret anmeldelse
Just completed a kitchen replacement…
Just completed a kitchen replacement and this splashback has put the icing and the cherry on it. Very pleased with quality and price and very fast delivery.
2. december 2025
Received a badly damaged product…
Received a badly damaged product (unusable). Customer service were un-responsive and kept asking the same questions with long wait time between communication. Still waiting for them resolve the issue a week after receiving the damaged product.
Very poor customer service
20. november 2025
Uopfordret anmeldelse
Great product ! Delighted with my purchase.
Great product, service and fast delivery.
4. november 2025
Besvarelse fra Belofay
Thank you! we hope to see you again :)
Very easy to purchase
Very easy to purchase, delivery was swift, and email response to my issue was very good
5. november 2025
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