Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Follow up from my review on the 6th After posting the review I got an immediate reply from Belfans ( funny how a little negative review works) They sent me 2 new fans that are in worse shape than th... Se mere

Bedømt til 5 ud af 5 stjerner

Shipped quickly to me what makes it great is there’s a few colour choices, which is perfect silver black and I think white now when I bought mine, they were silver and black works like a charm. I boug... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

One of the best products, but simply it is very genius and very smart, not harmful in any way No more annoying flies outside the house that spoil your outdoor fun. You must say goodbye to any embarr... Se mere

Bedømt til 5 ud af 5 stjerner

This special BugFan makes a wonderful accent to your food portions. Because it makes eating outside fun. Since flies are always searching for food, whether in a clean environment or not, I have witnes... Se mere

Virksomhedsoplysninger

  1. Butik
  2. Hvidevareforretning
  3. Grillbutik
  4. Marked for byggematerialer
  5. Butik med udstyr til haveanlæg
  6. Restaurantleverandør

Skrevet af virksomheden

Welcome to Belfans! We're a team of passionate individuals who are dedicated to providing you with the most effective and reliable solutions for controlling flying insects. We understand the frustration and inconvenience that flies can cause, especially during the warm summer months when we all want to spend time outside. That's why we've made it our mission to develop high-quality fly repellent fans that are designed to keep pesky insects at bay, allowing you to enjoy your outdoor spaces without any interruptions. Our fly repellent fans are equipped with dots that refract/bend light which scares the insects. Bending light is not a part of their DNA. In their little fly minds, the bending colored lights are not normal in nature and it appears dangerous to them. They will always choose to go somewhere else. Our fans are not only efficient, but also stylish and easy to use, making them the perfect addition to any outdoor setting, whether it's a backyard, patio, or even a restaurant or cafe. Our team is committed to providing exceptional customer service, and we're always here to answer any questions you may have about our products. We believe in building strong relationships with our customers, and we're dedicated to ensuring that you have a positive experience with our brand from start to finish. Thank you for choosing Belfans, and we look forward to helping you create a fly-free outdoor environment!


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

241 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 94 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Instructions for Belfans device

Bought 2 Belfans devices just before Christmas. Instruction sheet and packaging were ambiguous about power cable, batteries etc and "insulating sheet"( which has to be removed). However email response (on Boxing Day) was clear, personalised and helpful....top marks! Still think packaging instructions could be clearer

26. december 2024
Uopfordret anmeldelse
Belfans-logo

Besvarelse fra Belfans

We have discovered this review is from the owner of a competing brand that is trying to stifle competiton in an underhanded fashion. Please be aware of what you are reading,.The design of the fan this person owns or is affiliated with is inferior to Belfans in every way

Bedømt til 5 ud af 5 stjerner

The best product!

The best product!! I live in Australia where there are tons of flies - I would not be able to eat outside in summer if we did not have the Belfans products. I love this product so much that I have given them as Christmas gifts this year. I highly recommend this product.

15. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ana's Great Customer Service!

I want to recognize Ana in Customer Service who exhibited great patience and determination on a matter that lasted approximately 2 months. Ana worked tirelessly until the issue was resolved. Thank you Ana for your exemplary customer service!

-Eric F.

25. oktober 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Work okay but not made of sturdy…

Work okay but not made of sturdy material. Fumbled two on the way back into the house and now they don’t work.

19. september 2024
Uopfordret anmeldelse
Belfans-logo

Besvarelse fra Belfans

Hi David, Thank you for your feedback regarding your recent experience with our product. I’m sorry to hear that you encountered issues with the sturdiness and functionality.

We strive to provide high-quality products, and I appreciate you bringing this to our attention. Please let us know if you would like assistance with a replacement or if there’s anything else we can do to resolve this for you. Your satisfaction is important to us, and we want to ensure you have a positive experience.

Thank you again for reaching out, and I look forward to hearing from you.

Bedømt til 3 ud af 5 stjerner

I received two fans

I received two fans. One worked fine, the other one didn’t. I have emailed twice with no response. I have called numerous times, but the recording says they are unavailable.
Update: I finally heard back and received a fan to replace the broken fan.

21. september 2024
Uopfordret anmeldelse
Belfans-logo

Besvarelse fra Belfans

Hi Deborah, In researching this situation, I understand we sent you a replacement fan recently. Sorry for any inconvenience this situation may have caused and hopefully you are satisfied with the replacement fan.

Bedømt til 5 ud af 5 stjerner

Great fan and service

I ordered a second fan after seeing how well the first one worked to keep the bugs away from us and our food. Took them to friend’s barbecue also and they all commented on how the fans kept the flies away from the food. Several actually ordered the fans. I had an issue with one fan and contacted customer service. They responded immediately and are sending me a replacement. Great fan and service!

23. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My order was delivered to another address…

My order was delivered to another address and sadly I was unable to retrieve the items. I contacted Belfans. Ana was so helpful and professional. Apologised this had happened and shipped items again - this time safely received by myself. Would highly recommend Belfans! The fans are exactly as shown on marketing videos and Belfans are very professional to deal with.

19. juni 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Received Belfan as a gift from family

Received Belfan as a gift from sister-in-law.

Used the Belfan just once before it stopped working in upright position. Replaced the batteries and still did not work.

Interestingly enough, when I hold the unit upside-down (by handle), it works.

Reached out to tech support, however, I am not the original purchaser to receive a replacement unit.

I have since purchased another product to assist with flies for party next month.

Perhaps I will string the unit up-side-down somewhere else, my guests will be shaking their heads for sure.

19. juli 2024
Uopfordret anmeldelse
Belfans-logo

Besvarelse fra Belfans

Hi Diane, thank you for sharing your experience with us. We’re sorry to hear about the issue with your Belfan. Although you are not the original purchaser, we can still issue a replacement if we can locate the order. Please get in touch with us again with the order details, and we’ll be happy to assist you further.

Thanks again for your feedback, and we look forward to hearing from you.

Bedømt til 4 ud af 5 stjerner

Bad start, great finish

I bought a couple belfans. I bought into the fact that I wanted the real thing not imitation. When they showed up the top wheel was bent on both of them. I was able to take a butter knife to kind of work them to straighten them out. I informed Belfan. They had amazing customer service and actually credited me for both units even though I was able to fix them. I used the Belfans at a large party over the weekend and they worked great. Thinking of buying some more.

20. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Product and Top Tier Customer Service

I love how simple and elegant the design of this product is. I've researched and looked at other similar products but this won my Designer heart. I can also say in confidence their customer service is top tier and Ana was a gem through the whole process. She was able to help add a discount that I missed in my inbox and made the experience as stress-free it can be. It's not quick email responses, it takes a business day or two, but definitely end result was very worth it. Definitely will recommend this product to others when I can and when we have our big parties since that's when we'll use them!

24. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor customer service…

Zero response to legitimate questions such as whether pets including cats and dogs are affected the way Belfans describe flying insects are. You'd think they'd know the answer, apparently not. I have further asked about future mains adapters especially as the batteries don't last more than two days' daytime use. No response to that either. Great concept poorly executed. What a shame.

2. juni 2024
Uopfordret anmeldelse
Belfans-logo

Besvarelse fra Belfans

Hi Catherine, thank you for your feedback. We sincerely apologize for the lack of response to your questions regarding pets and mains adapters. We understand how important these concerns are and regret that they weren’t addressed sooner.

To answer your question, the Belfan is designed to attract flying insects, and while it may attract pets’ attention due to the movement, it should not pose any harm. Regarding the mains adapter, we’re currently working on improving battery life, but we’ll take your feedback into consideration for future designs.

We value your input and would be happy to assist you further with any other questions you may have.

Bedømt til 5 ud af 5 stjerner

Belfans review

This product is honestly amazing to keep those pests. It has a great structure and its function keeps them away. It's great because you don't have to use odor sprays and all those things that can be bad for you. This product is different because it uses no odor and instead uses movement. Great product

22. december 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered my order 2 months ago and…

I ordered my order 2 months ago and until now I didn’t get my order .. I tried to get an answer for my problem but there wasn’t any

4. oktober 2023
Uopfordret anmeldelse
Belfans-logo

Besvarelse fra Belfans

Hello, we're truly sorry to hear about the delay and the communication issues you've encountered. We strive to respond to all emails within 24 hours. If you haven't received a reply, please check your spam folder or contact us again directly at support@belfans.com. We're eager to resolve your issue and ensure you receive your order promptly. Thank you for your patience and understanding.

Bedømt til 5 ud af 5 stjerner

Awesome

So, I recently tried out a fly repellent called "Belfan." Let me tell you, it worked like a charm! 🪰🚫 I used it around my patio area, and those pesky flies were instantly repelled. It has a pleasant fan and doesn't leave any sticky residue like spray. Plus, it's safe for both indoor and outdoor use. Highly recommend giving it a try!

23. december 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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