Befitting Anmeldelser 

579
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Easy ordering. Easy link for my insurance coverage. Timely shipping. Overall, I received what I ordered. Only drawback was that my previous supplier offered an option with single vision lenses as "for... Se mere

Bedømt til 5 ud af 5 stjerner

Second year spending my vision benefits here and I’m very pleased with the quality and selection available . Process is super easy online and most of their frames have the virtual try on feature , al... Se mere

Bedømt til 5 ud af 5 stjerner

Online shopping was easy. I had a few very technical questions and they were answered in a couple of hours with the email help desk. I didn't feel like they nickel-and-dimed me with 1,000 options... Se mere

Bedømt til 4 ud af 5 stjerner

The virtual wearing of glasses does not deviate from the original eyeglass. That was great. The 4 star is for not having more options in terms of choosing different lens brand for eyeglass. Had I been... Se mere

Virksomhedsoplysninger

  1. Øjenklinik
  2. Brillegrossist
  3. Solbrillebutik

Skrevet af virksomheden

Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

579 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(579)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Initial order took almost a month to…

Initial order took almost a month to receive. When purchased I added the accidental damage coverage. I had a dog that got my glasses and I’m still trying to talk to someone about getting it covered. I have emailed and called. Also the recording says it opens at 8 but can never get through till way past 9.

27. juni 2025
Uopfordret anmeldelse
Befitting-logo

Besvarelse fra Befitting

Hello Danny,

Thank you for sharing your experience. We have recently had some changes to our Customer Care coverage hours and will address the change on our outgoing message. Our apologies for the inconvenience this has caused.

Our Customer Care manager has confirmed your replacement order has been processed. You should be receiving the order this week.

We appreciate your patience!

Befitting Customer Care

Bedømt til 1 ud af 5 stjerner

I added my insurance and when I checked…

I added my insurance and when I checked out it was one price. But when I went to check on the order after my FSA account said I needed a reciept to cover the cost. They reported that the cost was aboutt wice what I had checked out at. When I called Befitting said that my insurance benifits are only valid for a certain amount of time. 10 minutes between ordering and check out is not that long. Byt what is weird is tgat when I checked out it was half the cost they took out of my FSA account. Now I may be resposible for all 380 dollars. When I called tehy circled the problem. Anytging but getting my money back. I asked for an itemized reciept over email (no response) and when I gave up trying to talk w a person that obviously did not want to reimvurse me? I asked for one then. She said by end of day immeadiatly and then so far its been about 3 days and no such thing has appeared. My guess is that insurance is a pain to work with and since my FSA is a better way to get paid?? They scammed me. I am pretty sure they commited a crime of some sort. BEWARE!!! I would have paid less elsewhere wo insurance. If they dont want to deal w insurance then dont accept it in the first place!! What a scam!!

13. juni 2025
Uopfordret anmeldelse
Befitting-logo

Besvarelse fra Befitting

Hello Michael,

Thank you for sharing your experience and we appreciate the opportunity to review your order and address your concerns.

After reviewing your order, it appears you approved for us to proceed with the order with a discount code. Insurance can be confusing, and we are happy to help sort out the best price with you (with the discount or with your benefits).

We only see a credit card and it is not identified as a card used for a health or flex saving account. Our Customer Care manager will be reaching out to you and determine best next steps for you FSA, your insurance and your final price.

We are confident that we will find come to a resolution that will result in your best price and a new pair of glasses.

Best,

Befitting Customer Care Team

Bedømt til 5 ud af 5 stjerner

Beautiful glasses and perfect fit!!

I love my glasses and Befitting ordering process was efficient, confirmed my optical prescription, and my glasses turned out beautiful. They arrived and fit perfectly. The price was fantastic. Thank you Befitting for your smooth process for getting my new glasses. KL

16. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Second year spending my vision benefits…

Second year spending my vision benefits here and I’m very pleased with the quality and selection available . Process is super easy online and most of their frames have the virtual try on feature , although not 100% accurate , it gives you a general ideal of how the frames will look on your face . I will recommend and continue to order my glasses here .

1. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hepful

The process was very easy to order my glasses online; when I had to call in to very my uploaded prescription the customer service lady was very helpful. I would recommend to my family & friends

23. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very helpful and expedient

I have Davis vision but based on how my health and vision insurance is set up, apparently I’m out of network than in. I didn’t know much about this process where their customer service manager explained the confusion and clarified it quicker than my own insurance who still haven’t gotten back to me. They offered me a 30% discount coupon for something they didn’t need to. Suffice to say, bought a pair of glasses

21. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My experience has been horrible so far

My experience has been horrible so far. First, I have ordered through online vendors in the past and had great experiences. My insurance only has a few and befitting is one of them. I ordered an entire year of contact lenses. I received all of the left eye contacts in 90-day boxes after ordering, but only a partial order for my right eye (4) 30 day boxes) not sure why not 90 day. I called (no one ever answers), I emailed and finally got a response and they said the order was entered incorrectly on their side. So, today, I received one more 30 day box of my left eye contacts. Which means, I am still missing 7) 30 day boxes, or 2) 90 day boxes and 1) 30 day box of my right eye contacts. Again, called (no answers), And just left a message. The order tracking and communication is nonexistent. I don't get an email when the order is shipped or arrives, or how many what etc. I would NOT recommend this online vendor. It doesn't seem like they are interested in their customers' experience. And--I never write reviews so you know its bad.

15. maj 2025
Uopfordret anmeldelse
Befitting-logo

Besvarelse fra Befitting

Hi Kelley. Please accept my apology for the late reply. I understand our team was able to sort this out for you but wanted to follow up to see if everything has been managed to your satisfaction. If there is anything I can do from my side, please do not hessite to reach out! Thank you. The Befitting Team.

Bedømt til 5 ud af 5 stjerner

Easy to order and use insurance, fast turnaround.

I had a great first experience with this seller. Would recommend if you’re looking to buy eyeglasses online. It was very easy to pay with my insurance, and had a nice selection of brands and styles. However, the real reason that got me to make this review is that I received my glasses in less than a week from the night I ordered.

10. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My order was canceled after it was…

My order was canceled after it was approved due to my prescription being too strong. The customer rep let me know this only after i called cause my second order i had place hadn't been confirmed so i called about it. You need to advertise that your glasses only go up to a certain power so people don't order and pay for glasses only for it to be canceled. I now have to wait for a reimbursement and for my benefits to be added back before i can get new glasses!

8. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time online buyer of eyeglasses

First time for me in buying eyeglasses online and what a great experience it was with Befitting! Its website is very well designed and super easy to use. The ability to virtual try on and see any eyeglass frame was just terrific in making my selection. My follow up call to Sarah to confirm receipt of my order and prescription details was one of the best customer service interactions I've had in a very long time. I'll for sure be a returning customer!!

28. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stellar Customer Service, Quality and Follow Through

WOW !!!!! ABSOLUTELY FABULOUS customer service !!!! I had ordered from them for the second year and will AGAIN and AGAIN !!! I have transition glasses (bifocals) now and the place of the transition was off. I worked closely with Sarah, and with providing them some updates on my vision asst and numbers, they REMADE both my daily eyeglasses AND the sunglasses I had ordered. I received both before my trip to FL and for the first time - I had prescription sunglasses !! I purchased Gucci sunglasses with transitions for bifocals for less than $150!!! and they take most eye insurances. RUN, flick, use their easy online app - TOTALLY RECOMMEND Befitting !!!!!!!!!!!!!!!!!!

3. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best customer service to date

Best customer service to date! When my glasses arrived I wasn’t thrilled with them but after a quick call with Kayla, we found a better style and corrected my line of vision issue! My new glasses arrived super quickly and I LOVE them.

7. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love!!

This is my 3rd time using befitting! I've gotten both mine and my husband's glasses from here 3 years in a row. We've love the options, the prices, and customer service. Lauryn was our latest rep and she was awesome. She called to make sure i had everything I needed and to let me know that my order was being processed. Thank you Lauryn!!

15. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Prescription Sunglasses Exchange

I needed to return my glasses due to a particular reason and I had the best experience from Befitting's Customer Service Team. They were very professional and were able to resolve my issue in a timely manner!

One of the best customer experiences I have had.

Greg N. Ohnmacht

8. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible experience. Poor Quality Control

Terrible experience. Poor quality control on their products. I ordered a pair of glasses and was happy, initially, with them. Then I noticed numbers etched on the lenses and Befitting sent me a new pair stating that was an error and was supposed to be buffed off before shipping. I received the new pair, and the same issue was present. I will not use this service in the future. My advice, get you prescription eyewear locally, so if something is wrong it can be addressed quickly. I now have to send these back, wait for befitting to notify my insurance to reset my benefits and then go get another pair.

15. april 2025
Uopfordret anmeldelse
Befitting-logo

Besvarelse fra Befitting

Dear Ronce

Thank you for sharing your experience. With all progressive lenses, these are laser markings to allow us to best manufacture your lens accurately. They are somewhat visible in the right light and background since your opticians and lab manufacturing team need these marks to create you lenses.

However, it sounds like we failed to explain that the marking would be on your lenses, even with creating a second pair.

This is a mistake on our part and we will address with our team.

Our Customer Care manager has reached out to you and your return request has been processed.

Best, Befitting

Bedømt til 5 ud af 5 stjerner

Awesome sturdy glasses

Awesome sturdy glasses. I got the ray-ban mega clubmaster . I was concerned that when buying their in-house prescription sunglasses lens, they wouldn’t be dark enough. They are perfect. Also the price with insurance and the discount, unbeatable! Will buy from them again!

7. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had a wonderful experience ordering…

I had a wonderful experience ordering these glasses. The customer service team reached out multiple times to verify information, which I have not experienced with other companies. I have not received my glasses yet, but with as much care as they have taken in ensuring they had my prescription correct, I am looking forward to partnering with them for all future needs!

4. april 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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