There was a breakage in my delivery that was spotted by the delivery company. After a quick correspondence with Zak at BeerRitz the courier redelivered what was undamaged in clean and well packed cond... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Absolutely made up found this site. Tradition is that my Christmas present to my self is a selection of Christmas Belgian beer. Increasingly more expensive and difficult to find sites with the f... Se mere
Virksomheden har svaret
Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... Se mere
Virksomheden har svaret
A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware
Kontaktoplysninger
Unit 20, Marston Business Park, Tockwith, YO26 7QF, York, Storbritannien
- 01423 359371
- sales@beerritz.co.uk
- beerritz.co.uk
4,9
Fremragende
289 anmeldelser
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Besvarelse fra Beer Ritz
Thank you Jim :) We hope you enjoy your beers.
Delivery charges are criminal
So having tried a lovely Vocation Stick Toffee Pudding stout at the weekend, I decided to go online shopping for more. Found it at Beer Ritz for a very reasonable (compared to competitors) £4.10 a tin.
Added 6 to basket, spotted a couple of other Vocation stouts that looked good, added to basket also, went to check out, entered my Northern Ireland postcode..... £28.51 delivery????????
Seriously?
I mean I know sometimes couriers can charge more for NI delivery but many don't - and Royal Mail doesn't either.
This is an absolute rip-off.
5. februar 2024
Uopfordret anmeldelse
Besvarelse fra Beer Ritz
Hi Brian, sorry about your experience (and apologies for not responding sooner). We use a courier that offers a fragile, next-day delivery service, and this is what they charge for that service to Northern Ireland.
Beer RItz is okay. Delivery from APC i not
The issue was less with Beer Ritz and more to do with their delivery partner APC. They only delivered half the order meaning I had to take an extra day off work to wait for the rest of it. When someone is charding you £10.99 for delivery, you are expecting it to work. The other beer suppliers I used charge less for delivery and it worked without fail.
20. januar 2024
Besvarelse fra Beer Ritz
Thanks for the feedback, and we're sorry that you feel this warranted such a poor rating. The second box was delivered the following day. Apologies for the inconvenience caused. The majority of our positive reviews suggest that the couriers do a good job.
Arrived very promptly
Arrived promptly and look like a nice selection of beers, it is a gift for someone else.
8. januar 2024
Besvarelse fra Beer Ritz
Thanks very much for the positive review, I hope the recipient enjoys the beers!
There was a small problem with the…
There was a small problem with the delivery company and I did not have to get involved, Zak took responsibility and solved the problem
Good service
28. november 2023
Besvarelse fra Beer Ritz
Thank you for your review Philip. Pleased you are happy with our service we provide. We try our best to resolve any issues within 1 working day. Cheers, The Beer Ritz Team
Lightning quick
Lightning quick, safe delivery of a greatly appreciated present - many thanks!
27. november 2023
Besvarelse fra Beer Ritz
That's great to hear, thanks for your very positive review!
Great service & fantastic choice
Great service. Well packaged. Looking forward to making my next order!
25. november 2023
Besvarelse fra Beer Ritz
Thanks Aimee, good to hear that the system is working as it should!
Straight forward process .
1. december 2023
Besvarelse fra Beer Ritz
Thanks Stephen, hope to hear from you again soon
Cannot fault the company
Cannot fault the company. Glass in beer presentation set broken, rang the company, new glass dispatched that day and arrived following day.
28. november 2023
Besvarelse fra Beer Ritz
Thank you for your kind review Kevin. We really try our hardest to provide a positive customer experience, and all of the staff here try to go above and beyond dealing with every order. Once again, we're sorry your glass was broken in transit in the first instance, but pleased this is now sorted :)
Great selection, quick delivery
This was my first time using Beer Ritz. There is a great selection of beers and the delivery was fast and accurate. They even popped in a little bonus beer. Thank you!
26. november 2023
Besvarelse fra Beer Ritz
Thank you Richard! Hope to hear from you again soon
What you see, is what you get.
I got what I ordered and the product was delivered on time and found no brakeage. GOOD JOB!
24. november 2023
Besvarelse fra Beer Ritz
THANKS WILLIAM!
Rhubarbra Streisand IPA
Got some Rhubarbra Streisand IPA by Beer York. Top top beer and out of stock everywhere else. Delivery was next day (after weekend).
24. november 2023
Besvarelse fra Beer Ritz
Thanks for taking to the time to leave a positive review Alan, hope to hear from you again soon
Ordered online from Canada
Ordered online from Canada, 24 different beers arrived. Hoping they are good.
14. november 2023
Besvarelse fra Beer Ritz
Thank you Janice :)
Excellent Service
What I ordered arrived intact and on-time - what more can you ask for?
22. november 2023
Besvarelse fra Beer Ritz
Thank you Dave! :) Enjoy!
Besvarelse fra Beer Ritz
Thank you Martin. We hope you enjoy the beers! :)
Besvarelse fra Beer Ritz
Thank you :)
First time ordering
Website easy to order from, information on order and delivery received quickly and the order was delivered quickly without any problems. Will use them again.
31. oktober 2023
Besvarelse fra Beer Ritz
Thanks Kay! Hope to hear from you again soon
Shame about DHL
One bottle broken in transit and I’ve been told I’ll get refund. They chased up DHL when delivery was late and kept me updated so fair play for that… beer was class we loved it and will order more provided we get promised refund 👍
19. oktober 2023
Besvarelse fra Beer Ritz
Hi there, once again apologies for the breakage in transit - the refund for your bottle and a portion of the delivery charge was made last week, it will be back in your account shortly. Hope to hear from you again soon!
Fantastic Beer Ritz
I purchased this for my sons birthday from New Zealand. The ordering experience was easy and efficient. Delivery was prompt. Thank you for a great experience.
16. oktober 2023
Besvarelse fra Beer Ritz
Hi Kaaren, thanks for the positive review, and we hope to hear from you again
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