Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Bedford Boilers – Expert Plumbing & Heating Services in Milton Keynes At Bedford Boilers, we provide trusted plumbing and heating solutions to homes and businesses across Milton Keynes and the surrounding areas. With years of experience in the industry, our fully qualified engineers deliver reliable, high-quality work – whether it’s a routine job or an urgent emergency. We offer a comprehensive range of services, including: Boiler servicing, repairs & installations – ensuring your heating system runs safely and efficiently all year round. Emergency call-outs – available 24 hours a day, 7 days a week for urgent issues like boiler breakdowns, burst pipes, or leaks. General plumbing work – from fixing taps and toilets to replacing pipework and resolving drainage problems. Bathroom renovations – full design and installation service for modern, functional, and stylish bathrooms. Customer satisfaction is at the heart of everything we do. We pride ourselves on being punctual, transparent, and respectful of your home or business premises. No matter the size of the job, Bedford Boilers is committed to delivering dependable service with competitive pricing.
21 Stowe Court, MK14 6AQ, Milton Keynes, Storbritannien
3,9
6 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Douglas attended my emergency within an hour and fixed everything in an effective, professional and empathetic manner. I rate Bedford Boilers absolutely top notch. Reliable, efficient and absolutely SPOT ON
Let down twice.
Booked earlier in the year, sadly the appointment was cancelled the day before the appointment, which was annoying to say the least.
Booked again recently for a 9AM slot, 10AM still no show. Having called thier number found on the website, I was informed that my appointment was a 0900 to 1300 slot, and not the clearly indicated 9AM slot confirmed in my confirmation email, and that booked online, regardless, I cancelled the booking and got a refund for the deposit already taken. As I had booked an AM slot for a reason, and with Bedford Boilers track record I didnt want to wait and find them not turn up at all.
The Lady on the end of the phone didnt sound very professional, and to be honest sounded like she'd just gotten out of bed at near 10AM, I dont call your business number to have to ask if im speaking to Bedford Boilers, some simple business telephone answering skills are definelty required here.
2 stars because an attempt was made to rebook, and a discount offered on a further booking (which I will not be making) otherwise It'd be a lowly 1 star.
Besvarelse fra Bedford Boilers Ltd
Thank you for leaving your review and for giving us the opportunity to respond.
We’re genuinely sorry that you felt let down, particularly as this happened on more than one occasion. We fully understand how frustrating it is to have an appointment cancelled and then to feel uncertain about arrival times on a later booking. That’s not the experience we want any of our customers to have.
We are a small, family-run business, and all calls are handled by one person who covers the phone line 24/7 alongside managing bookings and day-to-day operations. That said, we appreciate your feedback regarding the phone call and accept that we should always sound clear, professional, and ready to help. This feedback has been taken on board.
During the call, it was explained that our online booking system was newly introduced and, unfortunately, your booking highlighted an error that we were not previously aware of regarding appointment times. Since this was brought to our attention, we have taken the booking system offline so further work can be done to prevent this happening again. We apologise for the confusion this caused.
If your confirmation showed a 9:00am appointment, we completely understand why you were expecting an arrival at that time and why waiting for an AM window wasn’t suitable. You were right to cancel under those circumstances, and we’re glad the deposit refund was processed promptly.
We genuinely do our very best to provide a reliable and friendly service, and we’re sorry that on this occasion we fell short. While we respect your decision not to rebook, we appreciate you acknowledging that an effort was made and for taking the time to leave honest feedback, which helps us improve going forward.
Kind regards,
Bedford Boilers
I had a radiator removed because it was not heating up at all. This was replaced with a modern and more efficient radiator. The work was professionally carried out, with the minimum mess. The system was bled and balanced to ensure all radiators were working efficiently and were not just hot on the top but the bottom as well.
I would highly recommend Bedford Boilers.
Besvarelse fra Bedford Boilers Ltd
Thanks for the review!
Besvarelse fra Bedford Boilers Ltd
Thanks for the review!
Really great service from their whole team! My boiler stopped working and they came out the same day and got it back up and running. Highly recommend Douglas and his team.
Besvarelse fra Bedford Boilers Ltd
Thanks for the review!
Excellent service! Responsive and polite engineers who are skilled and arrive when they say they will. They fixed a blocked pipe in the most awkward position and left the place neat and tidy. Highly recommend these plumbers!
Besvarelse fra Bedford Boilers Ltd
Thanks for the review!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
