Beckett London Anmeldelser 

Poor quality items, received late in a plastic bag, return policy is to China at your expense or 10pc refund of goods. Do not purchase anything from this company!

I ordered a lightweight trench and a couple of basic tees and I'm honestly so impressed. The aesthetic is clean and classic, and the material has a really nice weight to it so it doesn't feel cheap or flimsy at all. Delivery was surprisingly fast, arrived a day earlier than expected in a secure package.

Scam shop. Do not order
Ordered cargo trousers for £40 and what came was thin chinese made trousers that were almost see through
They have said it will cost me £40 to send them back for a refund at my cost!

Beckett LONDON is a lie, comes from China, delivery takes an age. Their apparent 1-2 business days only starts when the goods get to the UK. AVOID AVOID AVOID!!!

Second time ordering from Beckett and the lounge set did not disappoint. The set actually matches in person, the color is spot on, and the material is soft without feeling cheap. Stitching all looks solid, no loose threads like I get from other places. Had an issue with my address and their support sorted it fast and were really nice about it. Shipping was quicker than I expected honestly.

Awful quality pair of shorts - nothing like the picture on the catalogue. Con artists and AVOID AT ALL COSTS. Now off to smash my head into a brick wall for being so dumb and ordering off these eejits in the first place

Ordered a pair of men’s tortoiseshell sunglasses discounted from £50 to £25. Unfortunately, I neglected to check the TrustPilot reviews before I paid - big mistake. It took them 11 days to arrive and, honestly, if these sunglasses are worth £25 then my used underpants should go for a tenner. I’d guess that a magnifying glass held up to the sun would provide more UV protection, and given I’d prefer not to go blind I shan’t be wearing them. This goes down as a stupid tax, completely on me. But hopefully I can help you avoid the same mistake, dear reader. Don’t let my sacrifice be in vain

Would have gave 0 stars if an option! Paid £30 for some womens rose gold sunglasses and they sent me cheap plastic gold sprayed glasses that I wouldn’t even wear to a fancy dress party! Will not provide a refund and had the cheek to offer 50% off my next purchase! Site needs closed down, DO NOT ORDER FROM THIS SCAM SITE!!

I ordered a black skirt and accidentally added two to my cart. Customer service cancelled the extra one before it shipped and refunded me quickly. The skirt that arrived is gorgeous, with thick fabric and really clean stitching. That kind of service makes a big difference.

DO NOT USE! It’s a scam. The other reviews are correct. Delivery times long returns cost more than the item received.

Here is their email I received

Hello,

Thank you for reaching out. I'm sorry to hear the item didn't meet your expectations.

We absolutely accept returns within 14 days of delivery. Here's how our return process works:
RETURN TO CHINA OPTION:
Since we operate from a central warehouse in China, located near our manufacturing facility to help reduce carbon emissions, all returns must be shipped to the central warehouse in China. Please note that international return shipping can often cost $30–40 or more.
If you choose to refuse the delivery, please be aware that the parcel will be sent to an international logistics center and may eventually be destroyed. In such cases, we will not be able to issue a refund, as the item will not be returned to our warehouse.
Please also note that the customer is responsible for:
Return shipping costs
Any applicable customs duties or fees

ALTERNATIVE – KEEP & GET REFUND:
To help you avoid the cost and inconvenience of an international return, we can offer:
Keep the item — no return required
Receive a 10% refund of your total order value
The refund will be issued to your original payment method within 24 hours of confirmation
This option allows you to avoid international return shipping while still receiving a partial refund.
Please let us know which option you would prefer, and we’ll be happy to assist you.
Best regards,

Scam. Ordered a pair of sunglasses 2 weeks ago, not event sent them out yet according to the tracker. No correspondence from company and no response back from customer services.
Reported to Amex and Trading standards

I asked to switch the colour of the dress I ordered, It was done within an hour.

This is a fraudulent shop front for a scam originating in China but representing itself as a British business . Thankfully Barclays bank were quick off the mark and they refunded me the purchase cost in full within hours of reporting.
* Buyer Beware* They had also marked my card as a reoccurring purchase hence my reference to fraud . As soon as I sent Beckett - London the response from Barclays Bank they responded by email (having previously ignored my emails to customer support) If you get taken in as I did ,then contact your bank immediately Im very grateful to Barclays 🙏🏼

Misrepresentation

This company is actually based in China, not London. As soon as you press pay, they say it’s dispatched and you cannot cancel. Worse still, in my case, my receipt shows a lower amount to what has been taken off my credit card. This is now been raised as a dispute with my credit card company.

The retailer’s presentation led me to believe I was purchasing from a London/UK-facing retailer. The company’s actual disclosed legal entity is in the Netherlands, while the goods are fulfilled from China and returns are required to China. This information was not sufficiently apparent to me at the point of purchase

This is one of the responses I’ve had from the company;-

Thank you for reaching out. I'm sorry to hear the item didn't meet your expectations.

We absolutely accept returns within 14 days of delivery. Here's how our return process works:
RETURN TO CHINA OPTION:
Since we operate from a central warehouse in China, located near our manufacturing facility to help reduce carbon emissions, all returns must be shipped to the central warehouse in China. Please note that international return shipping can often cost $30–40 or more.
If you choose to refuse the delivery, please be aware that the parcel will be sent to an international logistics center and may eventually be destroyed. In such cases, we will not be able to issue a refund, as the item will not be returned to our warehouse.
Please also note that the customer is responsible for:
Return shipping costs
Any applicable customs duties or fees

ALTERNATIVE – KEEP & GET REFUND:
To help you avoid the cost and inconvenience of an international return, we can offer:
Keep the item — no return required
Receive a 10% refund of your total order value
The refund will be issued to your original payment method within 24 hours of confirmation
This option allows you to avoid international return shipping while still receiving a partial refund.
Please let us know which option you would prefer, and we’ll be happy to assist you.
Buyer beware.

The dress I ordered was stunning! I love it so much. Unfortunately it was a little too small and I am working with customer service to exchange for a bigger size. They are wonderful! They respond almost immediately. I would size up on this dress and buy it right now!!

Not sure how to rate Beckett-London as they asked me to give them a review offering me 20% off before I’ve even received my order!

Bought a pair of shoes for 79.99 size 8 for holiday. Size 11 arrived wrapped in plastic. Have emailed 4 times with no reply.

I got the floral cardigan because it looked cute online, but it’s prettier in person. The print doesn’t look cheap and it layers well over plain outfits. I wore it to work and got asked where it was from. Packaging was simple but clean.

Unfortunately the same story as everyone else! The quality is extremely poor and the fabric looks cheap.

We were initially offered a 10% refund if we kept the items, then 20% and then finally 40%.

I’ve declined them all requesting their return address to China! They are not responding.

Very poor quality items. Returns incur huge costs to transport back to their warehouse in China (which isn't mentioned on their website). Means returns are not financial viable and you are left out of pocket with some shoddy items.