BeautifectAnmeldelser 

168
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I received amazing service by the wonderful Emma! She dealt with my query promptly, professionally and with complete understanding, reassurance and understanding! Gave me complete confidenc... Se mere

Bedømt til 5 ud af 5 stjerner

I had an issue with one of the mirrors I bought from Beatifect and have been hugely impressed with how Emma in customer service dealt with it. She went above and beyond to understand the issue, invest... Se mere

Bedømt til 2 ud af 5 stjerner

My mirror arrived last week, great size and lighting HOWEVER the small magnetic mirror does not adhere to the large round mirror. No magnet I feel inside my mirror. I have tried several times to con... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've been following Beautifect for a few months, whilst hinting at my partner to buy me some products for my birthday. He got the hint and WOW, I can't even begin to describe how gorgeous these produc... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

168 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(168)

25 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Almost perfect!

I received the box for Christmas. It's a luxury experience from the time to start to unbox to actually using it. The quality is top notch. Some issues are not being able to fit brushes that are larger and no space for an average size eyeshadow pallete. However if you're willing to invest in travel size brushes and palletes then that could be resolved. Customer service via the chat feature is helpful and friendly and answered my questions about the tote for the box.
I was looking to purchase the tote to protect the box which is supposed to travel well but the downside there is that the tote doesn't stay on the luggage. There's no trolley pass through so you're forced to dedicate half of your carryon to it or tote it which in my opinion, works against the travel friendly selling point. BUT ill make it work for the light features. Hopefully they will add this minor upgrade and make the Beautifect experience even better.

12. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer Service Wins the Day!

I have to say that my 5 star experience is primarily due to customer service. While the product wasn't exactly to my wife's liking as a christmas present (it was very nice, high quality, but slightly heavy for the way in which she would have used it), my experience with their customer service team could not have been easier and more pleasant. Emma was great, so thank you Beautifect team! Keep up the good work!

4. januar 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Pros and cons: Bottom line beautiful

Pros: beautiful packaging I love the mirror it lights up different shades and effects. I can see my makeup clearly no matter where I go.The compartments are great and I love how it snaps shut with a cleaning cloth for of the mirror gets scuzzy. TSA and their negligent mischief can't riot your makeup which is fantastic.

Come: . My brushes don't fit when I try to close it. I have to remove my fluffy powder brush. The case is Rock solid hard so when I travel it takes up alot of room in the suitcase with no give. My eye shadow pallets? Forget it I have to leave it or pack it another place.

Conclusion: this case is for ladies who really dont do the works when it comes to make up. For those of us that need brushes,pallets,lashes,lash curlers, a range of brushes, better off skipping this one. For this price I expected more. My suggestion is to get a cheaper bag that actually fits all your makeup that's soft and packable, then buy a travel mirror for like 100 bucks.

18. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Stopped working almost immediately.

UPDATE

Responding to their comment below - I have got in touch with Customer Services - it hasn't been sorted out to my satisfaction - hence the comments below. That is just a meaningless platitude meant to make them look more helpful than they are.

It gets worse - I have an email from customer services telling me to jump through lots of time consuming hoops including using a different cable (I have used the one they sent with the box!), charging it all night (I have already done that) filming the box on charge, and filming it not working, and emailing them that....why would I say it wouldn't work if it did? This is just creating hassle for me. And the response is to create more hassle instead of offer a quick solution. Don't order if you want actual assistance if you have a problem with their product. I now have to film a non-functional plastic box to get my money back.............ludicrous.

Packed up after a few weeks which means I now have to go to hassle/inconvenience of returning. Really annoying for something so expensive.

Order BEA25781

1. december 2023
Uopfordret anmeldelse
Beautifect-logo

Besvarelse fra Beautifect

Hello, please do get in touch with our customer service team directly via email to speedily resolve matters like this (contact@beautifect.com) our friendly team will definitely get any issues sorted for you promptly. This sounds like a very rare issue as we do not receive complaints like this usually so it may be a very simple quick fix of just changing the charging cable!

Update - I believe our customer service team (who receive great reviews) have made exceptions to our policies to try to assist and help you, anything that was requested such as attempting a different charging cord was advised to be something very simple to try to save you needing to return the item for a replacement. Our customers do have a full warranty with their purchase and if any issue does arise you only need to contact our team for assistance.

Many thanks,

Beautifect Team

Bedømt til 5 ud af 5 stjerner

Amazing

What a great idea for busy mums that need to get ready on the go,
It will definitely be my first thing to pack from now on amazing, and it looks beautiful 😍😍

28. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Gorgeous Products and Lovely Customer Support

The Beautifect Box is gorgeous and feels luxurious. Seems to last forever on a charge. Holds just enough so it's curated and not cluttered. I don't even travel a lot but I love that I have everything I need to get ready anywhere in the house or even in the car. As a person who wears glasses I like to get right up into the lighted mirror so I decided to add the round stand alone to my bureau. I had a little trouble with a discount code so I sent a message to customer service. They were phenomenal. Kind, patient and creative in solving my issue. So if you want to feel pampered with lovely products and also be treated well, this company is for you.

13. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Gorgeous products

I use my Beautifect box and products nearly every day to start my mornings with a touch of luxury. These lovely items are perfect for use both at home and while travelling. Can highly recommend them.

1. juni 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service, great company ethos

I’ve been contemplating purchasing from Beautifect for ages, I got in touch with customer service about my potential purchase to ask their advice as to which product would be best for my needs as I do not travel often. I ended up purchasing a Beautifect Glow Mirror and my goodness, the quality is incredible! I’ve never seen anything like it, so glad I took the plunge! Thank you so much Beautifect

25. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The glow mirror is actually amazing

The glow mirror is actually amazing. The clarity of the glass is phenomenal and the light is super bright. Could not recommend enough. I have a cheap Amazon vanity mirror and the glow mirror is much higher in build quality and performance no comparison whatsoever. The vanity bag is a perfect size and looks so good, Next on my list is the Beauitfect Box for sure. Great products from this company.

27. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I will order again & again

I recently ordered the glow mirror in Nude, I ordered on 2nd September, it wad on pre-order it was worth the wait, I've been wanting to try beautifect for a while I'm pleased they brought out this mirror, it's actually stunning 😍,fast delivery , gave updates about pre-order , I will definitely be ordering again

2. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wow!! The Glow Mirror 😍🙌🏼

Wow I’ve been looking for a mirror to do my make up in for around a month or so now and when I came across Beautifect new release of their glow mirror I had to order it. And wow, what a mirror. It’s amazing, it’s impeccably clear, the 3 different adjustable (dim to bright) lights, it’s super easy to control and the magnifying mirror is something else!! And the small mirror comes with its own protective case when I’m not using it. I have already recommended this item on my instagram and Facebook story as well as my family members. Highly recommend the purchase without question. Thanks Beautifect. Another great product 👌🏼

12. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

You need this in your life…..

Beautifect make up case. What can I say? Firstly you need this in your life.
Used daily at home, travelling with work, from 5 star holiday hotel to 5 star camping (yes me in a tent lol). No more thinking about what make up to take, just pick up and go.
I keep mine in the carry case too.
Perfectly made, perfect size, perfect lighting and perfect prompt service.
Thank you Beautifect

30. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I presented the product as a gift to my…

I presented the product as a gift to my wife, and she loved it very much. The product quality is excellent as well. They made sure to deliver my order urgently, even though I didn't respond to their email. Nevertheless, they contacted me on my phone number to ensure I receive the order! They are very attentive. Thank you to them; I loved them and enjoyed dealing with them.

24. august 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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