Britannia Bearsbys Anmeldelser 

422
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Many thanks for sending a lovely courteous and hardworking crew over to help with my move. Jordan, Will and Byron coordinated well, fuelled on tea and chocolate digestives, they swiftly and eff... Se mere

Bedømt til 5 ud af 5 stjerner

Due to an escape of water at our property the entire contents of the ground floor had to be removed and placed into storage for several months. The Britannia Bearsbys Group were employed, how thankf... Se mere

Bedømt til 5 ud af 5 stjerner

Thank you so much to your removal staff including Paul and David who moved us from Kent to East Sussex. And to yourselves in the office and Ralph. What a difficult but fantastic job, with no breakages... Se mere

Bedømt til 5 ud af 5 stjerner

Thoroughly professional, helpful from beginning to end. Delivered houseful of furniture and effects (2 loads) to 3rd floor flat, not allowed to use lift, not a word of complaint and summoned 4th man t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flytte- og opbevaringsfirma
  2. også i
  3. Emballageforretning
  4. Flyttefirma
  5. Fragtservice
  6. Lagerfacilitet
  7. Pakhus

Oplysningerne kommer fra forskellige eksterne kilder

Britannia Bearsbys are a family run removals company based in Kent. After twenty eight years we have now grown into the largest moving company in our local area. In January 2015 we moved to our brand new office space and storage facility and can now hold just over 650 storage containers in house. We offer local removals, european removals and international shipping to anywhere in the world. All of our staff are full time Britannia Bearsbys staff, we use our own impressive fleet of removals vehicles and we are currently the most accredited moving company in our local area. We have a very good reputation and we do a good job which is why we decided to join trust pilot and show our customers what people have been saying about us. If you have any questions at all please don't hesitate to contact us. The most up to date information is displayed above.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

422 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(422)

60 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

These guys were amazing

These guys were amazing.
The service from the initial phone call with Michael to the arrival of all our belongings was superb.
Michael helped us to arrange dates that was compatible with our completion date.
The packers wasted no time and labelled boxes making it easier for us on receipt.
The guys dismantled and reassembled everything.
I am glad I chose Britannia over their leading competitor.

31. juli 2026
Bedømt til 5 ud af 5 stjerner

Had a great experience with Britannia…

Had a great experience with Britannia Bearsby when we moved in June 2026. From initial advice on the phone, the quotation visit and on our moving day we were looked after very well. The 3 man removal team arrived early and worked incredibly hard all day in blistering heat. It was a very long day but despite this all were professional and respectful of us and our furniture and belongings and we could not fault the service we received. We had a very smooth transition for our move and cannot thank Britannia Bearsbys enough for an excellent service. So we highly recommend this company.

26. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A great team of removal guys

A great team of removal guys! They had a real can do attitude particularly when we struggled to get some furniture out. They went above and beyond to help solve the situation. Move went smoothly and all the guys were polite and worked really hard. I would definitely recommend them.

28. juli 2026
Bedømt til 5 ud af 5 stjerner

Great Team

The team from Britannia Bearsbys that helped us move home more than lived up to our expectations.

Dave, Jordan and Jack arrived in good time and were a cheerful, polite and hard working team for the whole day. They cared for our possessions, were considerate and made our move far less stressful than we had feared.

Thank you guys. You did a great job!
Michael and Gillian Laurie

14. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superb experience with Britannia Bearsbys

Britannia Bearsbys were superb from start to finish. We had a such a pleasant & positive experience and cannot thank them enough for this. Moving is stressful enough but they made the moving in part so smooth and pretty much seamless. It was a blisteringly hot day and the removal team were fabulous. All 3 of them worked like trojans despite the heat getting us moved out and moved in to our new house. Nothing too much trouble for them and they were punctual, so polite, professional and got the job done and well. Highly recommend this company. Very well priced too. An added advantage - the office staff are lovely too. The whole company are efficient and on it. Not come across service like this in a long time. We can’t thank you enough.

26. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The team from Bearsbys was excellent…

The team from Bearsbys was excellent from start to finish. Nothing was too much for them to do at all. They were efficient, friendly and keen to please in whatever way suited us. We would definitely recommend them to others.

19. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I was not going to add further comment…

I was not going to add further comment but as your reply to my neighbours post is so inaccurate I had to.
I was the mum who was trying to get my daughter to her GCSE exam.
The road is private. It has a sign. It says residence only, private. We pay for the up keep of the road and all our drains - even one that has been newly repaired by us and paid for by us that your lorry kept parking on for hours and I hope has not been weakened.
The house you were moving is detached on the main road and it not our neighbour in anyway.
Your client had no authority. Your client had no permission. You were trespassing. You are unethical (unethical meaning - behaviour that violates moral principles, professional standards) because you did not seek to ensure you had proper agreements in place with residents of the road even though we have directors that could have helped with this.
I suggest to you that you rely on school boy bullish behaviour to get what you want. Even when phones calls were made to your office there were hostile responses.
The lorry driver confirmed I could not pass - he said she doesn’t want me to move - the lady who is your client - I wasn’t even getting into the argument of whether you should be parked there - at that moment I was concerned for my daughter who at this point was now crying, pleading to be let out of her driveway, where she lives, so I could get her to school.
My daughter has had an apology from the family that caused this upset, I have not heard from your business though. My post speaks facts. I am sure that this post will receive a reply from someone in your office where you will not take any responsibility. In future, please move when you are first asked not to the point where a teenager has to get out the car and beg for you to move so she can get to her exam, crying.

17. juni 2026
Uopfordret anmeldelse
Britannia Bearsbys-logo

Besvarelse fra Britannia Bearsbys

Firstly, please accept my apologies for any upset caused. It is never our intention to cause problems with anyone and certainly not someone taking exams. We would never set out to use ‘bully boy tactics’ as you describe.
Our staff were told that parking had been arranged and they had no reason to suspect that this wasn’t the case although clearly this was incorrect.

Please pass on my apologies to your daughter and I hope this issue hasn’t affected any results.
Kind regards
Paul Bearsby.

Bedømt til 1 ud af 5 stjerner

Terrible firm

Terrible firm. Blocked our private drive all day for 7 different households. Refused to move causing a child to be late for her GCSEs. Refused to acknowledge their trespass which saved the firm money on the removal they were carrying out. Avoid any transaction with this unethical company.

17. juni 2026
Uopfordret anmeldelse
Britannia Bearsbys-logo

Besvarelse fra Britannia Bearsbys

It is disappointing to see you try and tarnish our good reputation particularly as you are not a customer of ours as you imply. We were in no way trespassing or unethical as you describe (although unethical seems a strange word to use in this instance).
Our customer told us that arrangements had been made for us to park in the widest part of the entrance to the road and it’s a shame when neighbours don’t get along particularly when its taken out on our staff who are just trying to do their job.
Had our driver been asked to move he would have done but a number of vehicles passed by without any fuss.
In no way did we delay or inconvenience anyone.

Bedømt til 5 ud af 5 stjerner

We moved from Kent to France on the…

We moved from Kent to France on the 28th of May and our furniture arrived the following Wednesday at our new home in France. The whole move was handled professionally and the team of movers were so helpful. Thank you to Mia who did a great job of wrapping our fragile items and to Ollie and Noel that did the move in Kent and came to France to deliver. The whole team did a fantastic job.
Sadie and Gerry Barker

28. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A first class move.

My friend needed to move and was thinking of employing some local companies who were a little shaky to say the least. I’d heard the horror stories of people not turning up and all sorts of issues that as a single parent she certainly didn’t want that on the day!
I persuaded her to go with a more ‘professional’ company, so I got in touch with Britannia and one other.
Britannia were in my opinion the first choice by far. They were only slightly more expensive than the small independents, but it proved to be the right choice, no question!!
From Kieran who came and costed to the three crew who were there on the day, everyone was first class. The youngest child was a bit sad on the day at moving and the crew engaged her all of the time which cheered her up no end. Thank you for that.
I deal with a lot of businesses in my own work and it was such a nice change to use a first class one whose customer service was more than excellent. A wise choice and worth every penny!
So from Becky and myself….Thank you😊

22. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service - really happy we went with Britannia Bearsbys for our recent move - the whole process was smooth and stress free from initial contact arranging a quote, booking in our removals to the day itself! The team who moved us were friendly, professional and speedy! Highly recommend.

28. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

2nd delivery to Italy

We have just used Bearsbys for the second time to deliver to us from the uk to us in Italy.
I cannot rate them high enough.
Their standard of professionalism and consistency is exemplary.
When moving belongings and items of value there is always a degree of anxiety but not with this company.
From Paul’s reassurance and excellent communication to the very high standard of care administered by the team who deliver - i can honestly say - I can’t fault them.
Don’t hesitate to use them - they will not let you down !

12. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant Movers

We recently used (Britannia) Bearsbys Removals for a fully packed move in the Canterbury area and couldn’t have been happier with the service. From Ralph carrying out the survey, to Paul handling the packing on Day One, and Paul and Gary moving us out and into our new home the next day — everyone was practical, professional, friendly, and very easy to deal with throughout. A great firm all around and highly recommended

8. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great job from the team in helping us with a move within Sevenoaks

Great job from the team in helping us with a move within Sevenoaks. Not only a super helpful and friendly team but they went over their duty to help us on the day, they made sure every piece of furniture was exactly where we wanted and showed great expertise in assembling back some very complicated items. It is the second time we move with Bearsby and everytime we have an even better experience!

30. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bearsbys was brilliant

Bearsbys was brilliant. They were able to take our belongings into storage with little notice and keep them there longer than anticipated. The teams on all three removal days this time around were hard working, capable, committed, cooperative, polite, knowledgeable, I can't thank them enough. We have always used Bearsbys and heartily recommend them.

1. april 2026
Uopfordret anmeldelse

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