Customer service is essentially non-existent. They will lie about when things ship (like sending a tracking number, but nothing actually shipping for 5 days). Then part of my order didn't show up (i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Made our purchase online. We are returning customers. We lost our bear mattress’s during hurricane Ian in Fort Myers. We moved to Florida and wanted to repurchase the same mattress’s.
This BEAR mattress is phenomenal. I have no more back or shoulder pain nor ‘tired body’ upon waking. I wish I would have known about this brand earlier! Really. Also, the waterproof cover keeps the ma... Se mere
I bought my first bear mattress after a bit of reasearch online. i thought i would try them out and wasn't disappointed. I am a heavier guy and the original mattress has been very comfortable for year... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Bear Mattress is designed for optimal cooling, comfort and recovery at a shockingly fair price. Sleep on it risk-free for 100 nights. Free shipping & returns.
Kontaktoplysninger
Monroe Street 720, 07030, Hoboken, USA
- bearmattress.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simple well designed website
Simple, well designed website. Gave me plenty of information and I had no problems, other than annoying Shopify texts and prompts. I don't like Shopify, but it's hard to avoid them.
I ordered 2 Elite Hybrid
I ordered 2 Elite Hybrid - Twin XL / Medium / Without Cooling Upgrade for a split king adjustable bed frame. Strictly speaking of the purchase, shipping and delivery, the mattress covers are coming from NC shipped separately, one Twin XL is currently on it's way leaving Arizona today (we live in Virginia), and for some reason the other mattress is being shipped separately. We ordered the mattresses at the same time obviously, so I'm not sure why I won't be able to setup my bed all at once. I will leave another review comment after the mattresses arrive and my wife and I will be able to sleep on them.
Easy to purchase
Savings and Ease of order without going…
Savings and Ease of order without going to a store plus the 120 day trial sold me.
web site lacks, I am excited about a cleaner idea of a mattress
I loved the clean idea of a mattress, but the web site is hard to speak with a person, get questions answered and allowing live access to my computer felt off.
The web site is not the easiest to navigate and get all the info needed. only after going ahead with the purchase did i see the removal fee which is high and the box spring I am worried it is cheaply made and extremely expensive but I am assuming it will help with the cooling aspect of the mattress.
The added extras felt wrong also, if I am spending more for a cooling mattress then include it don't add another $200 fee to make sure i know i have the right one.
Good online experience and ease of…
Good online experience and ease of information.
Easy interface
Easy interface; payment options a plus; 0 apr on 18 months sold me. Love time warranty.
I compared bed information researched…
I compared bed information researched with AI.
All I've done is order
All I've done is order. That was relatively easy. I'll update the review after receiving the product.
Beware of Bear Mattress
After countless hours of searching, reading reviews, and visiting mattress stores in person, I finally settled on a Bear Mattress. It seemed to check all the boxes, and at the time, it came with a lifetime warranty. I ordered the Elite Hybrid.
At first, it was great — really comfortable, and I was happy with my purchase. But less than a year in, it started sagging horribly. For context, I've had two previous mattresses on the same bed frame, and both lasted at least 15 years without issue. This clearly wasn't normal wear.
I contacted Bear and went through their warranty process: sag measurements, photos, tag images, the whole routine. They agreed to send a replacement, but initially told me I'd have to pay to have the defective mattress hauled away. After I pushed back, they waived that fee.
The replacement arrived — and it wasn't the same mattress. It was noticeably softer and smaller than the original Elite Hybrid I'd purchased. My sheets didn't even fit it properly. When I complained, the only thing they offered was a mattress topper.
That's when the real problem started. My back began hurting so badly that I was in pain every single morning. The only relief I got was when I traveled and slept on a different bed — which told me everything I needed to know about the source of the pain. When I went back to Bear, they told me there was nothing more they could do. I was essentially stuck with a mattress that was hurting me.
I went into this purchase trusting the reviews and the lifetime warranty. What I got was a mattress that failed within a year, a replacement that wasn't what I ordered, and a company that washed their hands of the problem once they'd done the bare minimum. Buyer beware.
I believe this is a good mattress from what I read. I will come back and share real experience again.
I believe this is a good mattress.
Got a Bear cub mattress for our kid a…
Got a Bear cub mattress for our kid a few years back. Decided my and my wife deserved a Bear for ourselves!
The website was easy to navigate
The website was easy to navigate. Lots of reviews on TikTok helped a lot of knowing I wanted to buy the bear cub mattress. :)
Questions answered, GREAT reviews, SOLD!
I was able to directly call someone about my questions, and that was a huge plus! Mike answered them all and I was amazed by the awards and reviews!
I ordered a medium firm hybrid elite…
I ordered a medium firm hybrid elite king, slept in it for 40 days, wasn't feeling it. The bed was too mushy for me, I'm 230lbs, so I contacted Bear and I am exchanging for a firm king. Customer service so far has been great! Looking forward to sleeping in my new bed. Hopefully, everything works out!
good mattress, affordable price
Very easy to busy, i like the product
Good Options
Easy checkout process, discounts, and financing options. Most importantly, a quality mattress it seems.
A friend recommended the mattress
A friend recommended the mattress, up to this point everything has been great.
Overall I’ve had a great experience
Overall I’ve had a great experience. Consumer reports have great ratings. I’ve had back problems since having kids and they aren’t getting any better due to the mattress I currently have. After PT and researching mattresses I’m very excited to see if this mattress works for me.
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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