Bbazic Anmeldelser 

Besvarelse fra Bbazic

For 5 dage siden

Dear Customer,

We sincerely apologize to hear that you were not satisfied with the quality and fit of the products. We completely understand your frustration, especially regarding the return process.

We would really appreciate the opportunity to review your case and find a suitable solution. If you have placed an order with us, please contact our customer service team and provide your **order number** or the **email address used for the purchase**.

This will allow us to locate your order and guide you through the available options, including the return and refund process, in accordance with our return policy.

We sincerely apologize again for your experience and hope to have the opportunity to resolve this matter for you.

Kind regards,

**BBAZIC** 🩵

Besvarelse fra Bbazic

For 5 dage siden

Beste klant,

Hartelijk dank dat u uw bezorgdheid met ons deelt.

Het spijt ons dat onze communicatie bij u een negatief gevoel heeft veroorzaakt. We nemen dit soort opmerkingen serieus en willen eventuele problemen graag op een nette en persoonlijke manier oplossen.

Als u **een bestelling bij BBazic heeft geplaatst en hierover nog niet goed bent geholpen**, neem dan alstublieft rechtstreeks contact met ons op. Vermeld indien mogelijk uw **ordernummer** of het e-mailadres waarmee u de bestelling heeft geplaatst. Dan kunnen wij uw situatie persoonlijk controleren en u zo goed mogelijk helpen.

Ons doel is om iedere klant zo goed mogelijk te helpen en eventuele problemen samen op te lossen.

Met vriendelijke groet,
**Josi**
Klantenservice Manager
**BBAZIC** 🩵

Besvarelse fra Bbazic

For 6 dage siden

Hi,

This is fair feedback and we are not going to argue with any of it.

Three weeks is too long, full stop. On the fit: the Formea runs smaller
than European sizing, and it is our job to make that impossible to miss
before you order, not something you find out when the parcel arrives.
On the fabric: the Formea is built to be light and seamless on purpose,
but light should never feel flimsy — and clearly it did to you. If what
arrived did not match what the page led you to expect, that is a gap on
our side to close.

The line we most want to fix is "too much hassle to send them back."
That should never be the reason someone keeps something they will never
wear. Email us at [info@bbazic.com] with your order number and we
will arrange a refund. We will tell you exactly what we need and we will
keep it short.

We would rather have your money back in your account than have you take
this as a lesson.

Team BBazic

Besvarelse fra Bbazic

10. aug. 2026

Hi Ger,

Thank you for taking the time to write this. A return is the part of the
job nobody puts in the ads, so it means a lot to hear ours was handled
quickly and with respect — that is exactly the standard we hold the team to.

Recommending us to other people is the best compliment we could get.
If you ever need anything, just reach out.

Team BBazic