Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

So I put this on before leaving, and after a bit the texture stayed sticky even when set with powder, unlike my old drugstore option that dried smoother. I’ll probably just keep it for casual days.

Bedømt til 3 ud af 5 stjerner

Didn’t expect the cuffs to have no rough threads at all, so I ended up wearing it straight out the bag and never reached for my old cardigan again.

Bedømt til 3 ud af 5 stjerner

They work to an extent: only cope with small leakages and become smelly by the end of the day. Also water doesn’t wick away very quickly so pants can feel wet. Reverted to using moderate absorbency's... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered car polish from this company Ref.. ad on facebook.. Order confirmed almost as quick as money took from my account, notified that evri was waiting for then had collected the item, only to... Se mere

Virksomheden har svaret


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

83 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

SCAM!

DO NOT BUT FROM THIS COMPANY! I BOUGHT THE NYLA PERFUME, THE PRODUCT LEAKED NOT EVEN HALF A BOTTLE. THEY DO NOT REPLY TO EMAILS. DO NOT WASTE YOUR MONEY, ITS BASICALLY WATER IN A BOTTLE

25. juni 2025
Uopfordret anmeldelse
Baybyy-logo

Besvarelse fra Baybyy

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

Awful company and customer service is…

Awful company and customer service is dreadful.
Ordered 2 dresses which when turned up were the most awful quality. Poor stitching, catches in the material etc. Contacted them straight away to request return. They said a return would cost money and instead they offered 20% off or perhaps I would like to gift the items to a friend!! As if I would gift faulty goods.
I politely declined and said I would like to return the items for a full refund to which they did not respond. Ended up raising a complaint through PayPal which they requested I close if I accept a 50% refund. I am now waiting for the claim to go through as I do not even want the items if they are free, they are faulty.
AVOID THIS COMPANY AT ALL COSTS.

23. juni 2025
Uopfordret anmeldelse
Baybyy-logo

Besvarelse fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

Totally Disgusted

I purchased a dress from this company when it arrived they had sent the wrong colour and it was not suitable since then for the past 10 days I have emailed the support line requesting details to return the item and claim a refund - nothing - they are not replying or sending me any details they are a rip off I would not recommend to anyone they purchase from this company they were quick enough to take my money but to return anything and claim your refund is a no go avoid them

23. juni 2025
Uopfordret anmeldelse
Baybyy-logo

Besvarelse fra Baybyy

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

Fake Nyla Perfume!

I purchased for £16.99 a bottle of Nyla perfume. Advertised to come in a lovely bottle and box, this did neither.

After it arrived in what seemed like an ice age, I opened the box to a delicate plastic bottle which sounded half empty, no writing or even a name on the box.
What I sprayed from there was nothing other than slightly scented water.
An absolute swiz! Don't always trust social media adverts.

19. juni 2025
Uopfordret anmeldelse
Baybyy-logo

Besvarelse fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

Terrible company

Terrible company. Bought a mascara and it was broken so couldn’t use it. Tried emailing but generic reply offering me 20% off next purchase. Do not use this company

12. juni 2025
Uopfordret anmeldelse
Baybyy-logo

Besvarelse fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

Faulty cross body bag

The cross body bag arrived and the top zip broke the first time I used it. The material around the zip is frayed.
Have asked for a refund and sent a photo of the broken zip. Still waiting for a reply.

30. maj 2025
Uopfordret anmeldelse
Baybyy-logo

Besvarelse fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

SCAMMERS

Ordered 3 mascaras and have never received them. I have emailed them and get told it’s in transit wait another 7 days. Waited an emailed again saying I want my money back and was told exactly the same again. How many months am I supposed to wait. £17.98 they owe me. ITS A SCAM DO NOT BUY FROM THEM
Have finally received the mascaras took 2 months to come still would never order from them again and wouldn’t recommend anyone else to

19. maj 2025
Uopfordret anmeldelse
Baybyy-logo

Besvarelse fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We take responsibility for every product. Please send your details to our customer service email address service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

Very poor

Very poor. Ordered a ladies jumpsuit which looked lovely on line. Fits fine but the top doesn't line up with the bottom (its twisted) and the material is poor. I emailed asking how to return was asked for photos which I sent. I'm now just receiving emails telling me to read their reply. There are no instructions. I'm guessing it's just a standard reply as having read other reviews they say the same. Probably lesson learnt. £22 down the drain. DONT BUY FROM THIS SITE

6. juni 2025
Uopfordret anmeldelse
Baybyy-logo

Besvarelse fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

Poor quality, unable to return

Product looked nothing like the advert, I've been trying to return the item, but they refuse to send a return label, instead asking me to keep the product and they'll give me a voucher for 20% off my next purchase. Why on earth would I want to keep something that doesn't fit me and it is a terrible quality and why would I ever order from them again!!

14. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely shocking company and…

Absolutely shocking company and diabolical customer service. Ordered an item which never arrived. Contacted them and they initially replied asking if I would like a replacement item or a refund. Told them I would like the refund, this was over 6 weeks ago!
I have tried emailing and contacting on Facebook just to be ignored or to get a computer generated reply which is no help whatsoever.
AVOID!!!!

6. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid

Avoid. I received my 5 tops but they didn’t fit. So, I emailed them to request an exchange as per their terms & conditions. Got an initial response but then when I replied I got no answer. So I chased and was advised to ‘read the reply’, but there wasn’t one. I copied the message trail on a separate email which they replied asking the same questions as before. Again they ignored my response saying ‘please read the reply’. There wasn’t one. I have chased them 6 times in total. I think it’s a scam.

15. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is a scam do not buy

This is a scam do not buy, my order wasn’t sent they took my money and you can not get a decent reply just a generated reply that doesn’t help !! Big lesson for me read reviews first !! DO NOT BUY from this company!!!!!

15. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Lesson learnt

Lesson learnt, I should read reviews before purchasing items. I recently bought dress from said company only to find the sizing is not as stated. Contacted them by email requesting returns slip to no avail. Customer service kept sending same email nothing to do with my purchase. I wouldn’t even give them 1*

12. maj 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

SCAM

Scam site don’t waste your money x. Outfits on Facebook show loads of lovley comments but nope save and shop at shein

15. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

NOT TO BE TRUSTED!!!

Purchased 3 items, 1 was faulty and 1 was the wrong size so I needed to return them.
I contacted customer service for a return address (as per their return policy) and was asked to send photos of the items I needed to return.
I did as they asked and was told that the return postage would be too expensive so I could keep the items and they would give me a 20% discount on my next purchase.
No offer of any refund!!!
I refused their offer and told them I want the full purchase price back as I don't want to keep items that are not suitable for me.
3 weeks later they are ignoring my emails.
Disgusting service!!!

26. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered an outfit for £24.99 going by…

Ordered an outfit for £24.99 going by the sizes stated online. When it arrived it was too big, no returns information inside package so I emailed them to ask how I send it back for a refund. They emailed back and said shipping fee's are expensive so they can send me a smaller size if I pay more money and no need to send the big one back. I just wanted a refund and am now being ignored. I will never order off this site again and the customer service is very poor!

8. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Bought a bag which I loved. Unfortunately the strap started tearing. I got a reply quickly with a friendly representative from customer service. A new bag was shipped promptly. Very happy with my experience.

5. april 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere