Supplied a hot tap for a kitchen. Started leaking after 11 months. It had a 2 year warranty. Sadly messaged several times no response !! Avoid
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
BE AWARE of this awful companies 30DAY policy !! Delivered a broken product. Purchased a built in cistern and wall hung pan with seat. We fitted the whole bathroom from nothing including plumbing tili... Se mere
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don'... Se mere
Virksomheden har svaret
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc.... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are dedicated to being the UK's leading online retailer of quality bathroom products at surprisingly affordable prices.
Kontaktoplysninger
2,1
Under middel
71 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service.
Received my items today as scheduled however one item was missing.All packaging was damaged & haven't had the time to inspect the contents as yet to see if they are damaged.Unhappy with the delivery charge of £50 after spending nearly £300 in goods.
A representative from bathsupermarket contacted me immediately after my first review & was extremely helpful & understanding.After identifying what item was missing he has arranged delivery of the missing item for two days time.He also as a kind gesture agreed to refund my delivery charge which he really didn't have to do.This is the first time I have used this company & will almost certainly be using again.
27. september 2016
Uopfordret anmeldelse
Besvarelse fra bathsupermarket
Hello Thomas,
We are sorry to hear about the missing item and the damaged packaging you received. After calling you we have agreed a day to deliver your missing item and agreed to refund your delivery charge.
We will investigate the damaged packaging you received to ensure this does not happen again.
Apologies for the inconvenience caused.
Kind Regards
bathsupermarket.com
V poor delivery service
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don't even know where the missing parts are. Had to cancel bathroom fitter twice now. Decent product. Rubbish service. Look elsewhere.
27. september 2016
Uopfordret anmeldelse
Besvarelse fra bathsupermarket
Hello Tel,
We are sorry to hear about your experience. After talking to you we have agreed to refund the delivery charge and we will get the item that you are missing out to you a.s.a.p.
Apologies for the inconvenience caused.
Kind Regards
bathsupermarket.com
Besvarelse fra bathsupermarket
Hello Mr Hassan,
Our team have been in contact with you and we have cancelled off your order.
Your full refund will be back in your account in 3-5 working days for the order where double was ordered.
Sorry for the delay as we were closed for the weekend.
Kind Regards
Bathsupermarket.com
Ignore messages, don't answer phone
I did have 1 reply, but after this no reply to 3 emails in 3 days. Never answers the phone.
I want to return the mediocre expensive product for a refund, will have to do a card charge-back.
2. september 2016
Uopfordret anmeldelse
Quality products.
Excellent customer service, a special thanks to Aileen, for sorting out my problems, with items damaged in transit.
24. august 2016
Uopfordret anmeldelse
Excellent Customer Service
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc. Despite not opening the boxes for several weeks after delivery, this company were happy to replace a cistern which had been broken in transit, no questions asked, and it arrived the day after we had contacted them. The items are lovely, good quality and excellent value for money.
19. august 2016
Uopfordret anmeldelse
Tumbler with holder
Arrived well before expected delivery date. Good value for money. Would defiantly buy again from this site.
13. august 2016
Uopfordret anmeldelse
Great
Had chip on toilet that was delievered. They exchanged next day delivery. Toilet was great at great price. Will use again
10. august 2016
Uopfordret anmeldelse
Excellent Servicce
Prices great and service great. The company dealt with some problems with my order. No fault of theirs but of their logistic company and everything was put right immediately. Even getting a loo to me within 6 hours of my first contact with them to say it was damaged. Thank you Aileen. The best judge of any company is when things don't go right and they deserve the 5 stars for the way they handled the problems.
10. august 2016
Uopfordret anmeldelse
Good quality, good service
Products are good quality, delivered when stated. One product was missed off the order, I rang the company, spoke to someone after a few rings, they sent the item the next working day. Not fitted them yet but so far so good.
9. august 2016
Uopfordret anmeldelse
Great service.
Easy to use website. Chose your delivery date and you get notified of a delivery time. Delivered well within time slot.
6. august 2016
Uopfordret anmeldelse
Also great for the little bits difficult to get!
Had difficulty obtaining a replacement damaged part but this Company had the answer and the purchasing and subsequent delivery were first class.
5. august 2016
Uopfordret anmeldelse
Excellent quick service
Item delivered within 48 hrs and fitted. Good quality robust shower enclosure. Cannot fault the service.
5. august 2016
Uopfordret anmeldelse
A1 service A1 products. More than pleased
A1 service A1 products. More than pleased!
4. august 2016
Uopfordret anmeldelse
Excellent
Excellent, fast delivery & good communication. Would recommend. Thank you
29. juli 2016
Uopfordret anmeldelse
Great service
Cannot fault the service we received an item was damaged in transit rang customer service who sent out a replacement the very next day
We would highly recommend to friends and family
28. juli 2016
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.