Huge shoutout to Tom at Batch Coffee. He made everything incredibly quick and easy to sort out. It’s rare to get such seamless service these days, but these guys nailed it. Highly recommend! I’ve be... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Some of the best coffee I've had! I got some of the caffetiere coffee bags a few weeks back and they are phenomenal. They taste really nice with very little to no bitterness. The packaging is gr... Se mere
Virksomheden har svaret
What a fantastic little business. A wonderful bit of happy mail to receive. Beautiful packaging not to mention how wonderful it smells. The coffee was delicious and I really enjoyed reading about each... Se mere
Virksomheden har svaret
I think this is very good value for two high quality coffees delivered to your door. It offers you the chance to try new, fresh coffee without searching the internet for hours in a coffee rabbit hole.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.
Kontaktoplysninger
5 Ashmead Mews, ST7 2XW, Stoke-on-Trent, Storbritannien
- 07544942169
- tom@batchcoffee.co.uk
- batchcoffee.co.uk
4,8
Fremragende
144 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Recommended
I have been buying coffee from this company for over a year now.
They've been very helpful when needed to be.
Their coffee is always good.
Good people!
I recommend
25. februar 2026
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Thanks Daniel :) Really appreciate the review.
Amazing
Amazing coffee, amazing customer care. The best beans I have tried - so complex and delicious.
30. januar 2026
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Thanks for the review. Complex and delicious is exactly what we're aiming for :)
Awesome coffee!
Awesome coffee, and super service! Highly recommend.
30. januar 2026
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Thanks Alexander
recived this as a gift
recived this as a gift. The batch team kept me updated with what I would be sent out when it would be arriving, and all about the coffee. When we had delays the Batch team could not do enough to help and checked in to make sure it had arrived. Really great customer service and looking forward to my next batch.
10. januar 2026
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Thanks so much Andrew - what a lovely review.
I’ve tried a few coffee subscriptions…
I’ve tried a few coffee subscriptions but Batch is my favourite. Great for trying new coffee. Reliable delivery. Good response if you contact them about anything
15. januar 2026
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Thanks for the great review :)
Coffee Review
I was looking for a present for a man who has everything. I came across the Batch Coffee Club subscription and thought it would be interesting and widen his coffee knowledge and horizons. I benefit too. The subscription arrived on time and there was a lovely coffee aroma on opening the box, stronger than our regular coffee. The coffee tasted lovely. Looking forward to the next delivery.
14. januar 2026
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Brilliant! Thanks Alison. Yeah - you can't beat the smell of fresh coffee in the morning!
Very happy with my Batch coffee!
Easy to order, great service and delicious coffee … very happy!
11. januar 2026
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Thanks for the sterling review Mike :)
Great service
Great service, lovely fresh product, bought a new coffee machine for Xmas and we are glad we went with batch coffee to christen it, amazing coffee 💪🏼 will be returning for more
27. december 2025
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Thanks for the review! Glad to hear you're enjoying the coffee :)
Coffee is ok...
I had high hopes...as I love the idea and I love my coffee beans...
Coffee was fine, although both batches I was sent in my first order tasted very similar to each other.
I didn't appreciate not getting an email notification about my second batch, prior to the money being taken for the order - not sending an email offering the option to delay or skip is very poor, so I've cancelled my subscription.
Overall, disappointed.
1. januar 2026
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Besvarelse fra Batch Coffee
Hey Stephen,
Thanks for taking the time to leave your feedback – we really appreciate it, even when it's not what we'd hoped to hear.
I'm sorry you felt disappointed with your experience. Just to clarify a couple of points: when you signed up, you opted for our 4-weekly subscription, and the order confirmation page shows when your next payment is due. This is pretty standard practice for subscription services – they renew automatically unless paused or cancelled. Your account section also shows this.
That said, we're a very small business and we genuinely put our customers first. If you'd dropped us a quick email, we'd have been more than happy to postpone it or arrange a refund – no questions asked. We're always here to help.
As for the coffee, taste is incredibly personal and subjective. Last year alone, we featured 52 unique coffees from 21 different origins and 30 independent roasters. Sometimes the coffees we pair complement each other beautifully, whilst other times they're at opposite ends of the flavour spectrum – it all depends on the fortnightly selection.
We'd have loved the chance to hear what you were looking for and perhaps suggest alternatives.
We're genuinely sorry we didn't get the chance to make things right for you. If you ever fancy giving us another go, we'd be delighted to have you back.
Bought as a gift for my sister
Bought as a gift for my sister. Easy process and quick to respond. I can't wait for them to start arriving 😄
28. november 2025
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Thanks Sarah. I hope your sister enjoys the coffee :)
Its my first time using Batch Coffee
Its my first time using Batch Coffee. Love the idea and happy with the quantities and price. But I would really love to be able to tailor the tastes a tad. At least say a preference, but i understand that Batch isnt a huge business and I may end up with flavours which just aren't my bag.
4. december 2025
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Thanks JC :) We understand that everyone has preferences in taste but so we always include a variety of flavour profiles in our boxes. Always the highest quality coffee.
Besvarelse fra Batch Coffee
Great - Thanks Jen :)
Quality
Quality, freshness and variety are superb
I love that the bags are compostable too
5. oktober 2025
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Thanks Nikos. Appreciate the comment on the compostable bags - it was a real effort to create these as not many other brands are doing this at the moment but we think it's worth it and always nice to hear customers acknowledging this too :)
Great coffee
Great coffee - they do the hard work of picking the interesting coffees and there has not been a single month of having to repeat the coffee or one that I have not enjoyed
1. september 2025
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Cheers Huzaifa :) we agree. There's so many incredible coffees out there it's hard to stick to the same one.
Batch is the best
I have 2 subscriptions rotating for variety and this is by far the best. I have to reduce this down to the 1 as it triggers a mini celebration each time to get to the Batch one!
29. september 2025
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Haha. Thanks Vincent - we also have mini celebrations as the coffee arrives here.
Best of the best
10/10 - This is genuinely the best subscription coffee on the market. Different brewers every month, you don’t know real coffee until you’ve tried this!
27. september 2025
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Yes Tom!!! Thanks for the fantastic 10/10 review :)
Nice coffees in my batch
The coffee arrived as promised
I was sent two types in my batch and they were completely different.
I normally go for dark roasts and espresso strength the two you sent changed my views of what coffee could taste like
Both complex but the songbird from KIN was fruity and sweet-the Samba from Danelaw was earthier and richer
A lovely alternative to the daily double epresso
19. september 2025
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Thanks for the really great review. We're all about highlighting the differences in flavour in specialty coffee - so nice to hear that you appreciate it :)
Have used them for 2 years and the…
Have used them for 2 years and the quality and service are exceptional.
Highly recommend
26. september 2025
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Thanks for the top review :)
I have genuine joy when my Batch Coffee…
I have genuine joy when my Batch Coffee gets delivered through my door. Best coffee, and love everything about them. Would definitely recommend
20. august 2025
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Besvarelse fra Batch Coffee
Thank you for a wonderful review Lauren. Great to hear you're loving the coffee :)
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